1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,695 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,695 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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English

“I will recommend this to all my family and friends. They gave us excellent service, very professional and done the same day I called. We will definitely use again if ever need a battery replacement. Thank you for all you do.”

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Posted 3 months ago

“Efficient and professional”

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Posted 3 months ago

“1st time trying a service like this. Will do it again! Great communication for every step! I would like to see an estimated completion time when I pay, but the service was quick, so it didn’t matter.”

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Posted 3 months ago

“Fantastic!!!”

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Posted 3 months ago

“I asked for a new battery early in morning and by 9:30 my car was ready to go on the road. I liked that I could choose between several battery options. Greg replaced the battery and he was very experienced and also great chat with. I went to battery.com after AAA was not vey responsive.”

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Posted 3 months ago

“The ease of working on the site was exceelent! The gentleman that came out was very friendly and kwoledgable!”

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Posted 4 months ago

“Great service, everything happened just like they said. Good tools to help process too.”

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Posted 4 months ago

“The app. was so easy, a human answered the phone and a very good installer who showed up on time.”

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Posted 4 months ago

“The service person Kenny was professional and very customer focused. Everything went seemless and the job was well done . Would definitely use this company again.”

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Posted 4 months ago

“What happened to that 10% discount? Otherwise, OK”

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Posted 4 months ago

“I have used 1-800-Battery a few times and I appreciate their help so much! This time, Ray G. came and helped us when my daughter's car left her stranded after we ate at a local restaurant. Luckily, I was with her and she was able to come with me to wait until someone could come help us. The wait time (from 8 pm until the following afternoon at about 3:30) is the only negative. Ray was so friendly and helpful! He even called a friend/mechanic to ask a question bc the starter also had to be replaced so I had to have it towed! :$”

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Posted 4 months ago

“Service was timely, however the technician who came didn't have all the tools and experience to service the specific car model.”

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Posted 4 months ago

“The process of ordering the battery and paying for it was super quick and easy. The installer was very good at his job and answered all the questions I had.”

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Posted 4 months ago

“Quick. Friendly.”

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Posted 4 months ago

“I can't speak much to the price, as I was more concerned with convenience at the time, but it seemed fairly on par with what a shop would charge. My technician Issac was awesome. After I finished the online transaction, he was in communication with me within less than about 30 minutes and I was back on the road within a couple hours. No jump starts. Didn't even leave my home. To top it off, Isaac and I also had a great conversation. Solid dude.”

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Posted 4 months ago

“Had a great experience, quick and efficient. From Jaylen to Brandon B my technician. Highly recommend”

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Posted 4 months ago

“This was a good experience. Ezekiel was a pleasant person with lots of expertise. The communication online was also very good. Thanks..”

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Posted 4 months ago

“Fast friendly service.”

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Posted 4 months ago

“Very fast and efficient and cost less than local places where I would have had to drive. 1800 Battery is a great service! 5 out of 5”

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Posted 4 months ago

“Ordered a regular acid battery via the web. The merchant called and said the acid battery is not the correct battery for my car and did an upcharge for a gel battery, but when the tech came out, he brought with him the incorrect battery (acid battery). In addition, my car battery is located under the driver's seat. The tech took out my seat, installed the incorrect battery, and left without putting my seat in properly. The following day, I went across the street to Firestone and had them put in the correct battery, but because they are not a repair shop, they left the seat (wobbly) the way this merchant put it back in. The following day this merchant was to come get his battery but did not show up. He then showed up on Monday without the tools to fasten down my seat properly. I have been provided lie after lie. Charged ($50.29) for an upsale and ($401.24) from Autopartscom Inc. Both are for the same product. Both need to be refunded for incorrect product. Three weeks later, I am still fighting for a refund.”

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Posted 4 months ago

1-800-Battery is rated 4.3 based on 5,695 reviews