1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,602 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,602 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I got charged and didn't get the battery”

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Posted 2 years ago

“Tech did not install new battery when I paid $400 for a new one to be installed. When I asked if he needed to register the battery with my cars computer (i have a 2008 bmw) he basically ran away. Now my car won’t start and is flashing the low battery signal. Meaning the battery installed is no good or the tech did not install it correctly. and nobody from customer service has gotten back to me over 3 days and counting. Would under no circumstances use this service again or recommend it. Website is extremely deceiving. Happy holidays.”

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Posted 2 years ago

“Great help at a time of need!”

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Posted 2 years ago

“Installer was a real pro!”

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Posted 2 years ago

“Great service very quick and easy!!!”

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Posted 2 years ago

“This service was excellent! Technician arrived on time and changed my battery in less than 10 minutes. Nice guy too!”

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Posted 2 years ago

“Great and efficient service when we were really in a bind. Highly recommended!”

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Posted 2 years ago

“They were to be here yesterday between 2 and 4. No show they called said they would be here at 8 AM TODAY. still no show. Can not contact them thru phone text nothing. Now I'm without car for Christmas. My battery is under warranty with them also. FURIOUS”

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Posted 2 years ago

“The service was wonderful! Sam had us taken care of in 5 minutes.”

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Posted 2 years ago

“Serviceman seemed competent, experienced, and efficient and provided battery-related information.”

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Posted 2 years ago

“Prompt, polite, efficient, and reasonably priced. I will use them again.”

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Posted 2 years ago

“Ordered onsite install - no show, no contact, can’t reach 1-800 et al”

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Posted 2 years ago

“Placed order was told they would charge me until the service was provide, they charged me anyway, I waited 5 hours and no one showed up nor did anyone call. After being in hold for over an hour someone answered and said the tech had something else to do and wasn't coming. Being this is the holiday weekend and it's almost 5pm, I am without a car for 3 days. Very poor customer service”

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Posted 2 years ago

“I would never use your service nor recommend it to anyone ever!! The tech that came to install an already overpriced battery was not prepared as he did not have the means to provide backup power so that my vehicle did not lose the radio code, radio settings, seat settings etc. I asked him to leave and when I called to cancel the order was then informed there would be a charge of $99. If I had only read the other numerous unfavorable comments I would have never chosen 1 800 Battery. What a slimy company.”

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Posted 2 years ago

“Tech arrived and thankfully he brought a selection of batteries. After filling out the form online about my car, 800battery.com suggested wrong size battery. But tech was amazing and changed the battery quickly.”

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Posted 2 years ago

“Ordered battery told about 2 hour delay. Never received. Unable to contact them using chat and email. No communication from them. Worst customer service ever. Entire staff including CEO should be fired.”

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Posted 2 years ago

“Paid for an expensive Die Hard battery and what was installed was a Valuecraft which is much cheaper and only has a 1 year warranty. Emailed customer service for a credit and they won't respond. Do not use this company. I'm sending the info to the Virginia Atty General. It is fraud.”

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Posted 2 years ago

“Definitely would take my business elsewhere next time. Not worth the hassle. Ordered battery @ 10:39 a.m. I was told 3 hours 3 minutes till installed.. Unfortunately i missed work.. Battery was installed @ 6:30 p.m.”

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Posted 2 years ago

“the service person was great; however, he did not have the top of line die hard battery that we paid in advance for.”

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Posted 2 years ago

“Very easy to use the website and service was quick. The person who replaced my battery was awesome. He gave me updates as to when he would be arriving. He replaced my battery really quickly. He was very professional and polite. He answered all my questions and had me make sure the battery was working a couple of times to be safe. He even gave me tips of how to plan/deal with winter weather!!!”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 5,602 reviews