1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,934 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,934 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Bigg Rob was great! He replaced my faulty battery in no time. I am still waiting for a refund of most of the service call from corporate. I am told it was $19 for the service call under warranty and the $125.** should be adjusted from 2 weeks ago. Hope to see it on my statement soon.”

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Posted 2 years ago

“The service experience was simple and easy. The technician was helpful and friendly. Overall it was a great experience.”

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Posted 2 years ago

“My technician Desmond, was super knowledgeable and kind. He had my battery swapped out in no time. He also let me know what to look for in the future since I had no idea that my cars sound effects and slow start was actually my warning sign that my battery was going.”

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Posted 2 years ago

“1-800-Battery truly provided a terrific service for us. Back surgeries have significantly limited my activities so having someone come out with the proper battery and replace and haul away the dead battery, was exactly what we needed. The technician was friendly, thorough, and very quick. I would definitely use the company again and recommend them to anyone.”

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Posted 2 years ago

“Fantastic service!”

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Posted 2 years ago

“Needed my battery replaced unexpectedly. Easy purchase process. Timely, professional, friendly service. Brilliant business concept. Highly recommend. 5 STARS”

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Posted 2 years ago

“At 2pm there were no other appointments for a battery replacement for same day so I chose an appointment for the following day at 8am. The following morning, no showed up. No calls, no email updates. I had to reach out to customer service. By 11am they finally responded and said the earliest they could get someone out to my house was 5pm to replace the car battery. There shouldn’t be available appointments online at 8 am when there is no one available until 5pm.”

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Posted 2 years ago

“Two hours turned to six hours.”

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Posted 2 years ago

“I waited 2 hours then got on chat to see how much longer it would be. I then found out that they could not come out for 2 days!! When I asked for ASAP service I assumed it would be 3-4 hours not days! No one even reached out to let me know it could not be done today. Took my cc number as well. Wasted my only day off.”

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Posted 2 years ago

“The last tech that came was very knowledgeable and did the job they way it should be done. But I question if the first battery I received was used because it died in 3 months.”

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Posted 2 years ago

“Great service, great tech, highly recommend”

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Posted 2 years ago

“Very efficient and convenient way to fix the problem”

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Posted 2 years ago

“Awesome delivery of battery…Technician Christopher was the best. He tested vehicle…delivered and installed right battery. Answered my questions…and restored some of my faith in mechanics…1-800-Battery.com is blessed to have Christopher…”

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Posted 2 years ago

“The person who visited was rude and swore constantly. Followed some youtube vid to figure out where the battery to be replaced was located in the car. The youtube was incorrect but following that he ripped most of the stuff in the back. Finally found the battery. Asked me to start replacing the things he ripped. When I did not do that, he replaced the panels incorrectly, swearing constantly and using foul language. The car was in the garage and my kids were at home. What a horrible experience!! Will not recommend 800-Battery till they better vet who their contractors are.”

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Posted 2 years ago

“Technician was outstanding! polite, professional and knowledgeable”

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Posted 2 years ago

“Was very hopeful about this site. I did not cease disappointing; 1. With ought calling or emailing or texting me to say - "Hey we are going to be late" , they waited for me to call to follow up after 3.5 hours waiting. (That's 1.5 hours past the delivery window they offered) 2. Once the technician arrived he was very professional. However the "Diehard" brand battery I thought I purchased was not what I received. The tech says it happens adn I should complain totes company. 3. 1-800-battery.com has yet to respond to my two emails asking for the battery to be replaced.”

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Posted 2 years ago

“Had a lot going on…needed my vehicle the next day. Being older…the reluctance to go out…as well as trust mechanics is increasing…BUT… 1-800-Battery help change that. Had a little hiccup with delivery…which was minor…but (Christopher) was awesome! He checked fluid levels…tested battery…diagnosed problem…installed battery…all in 15 minutes. He left me shouting and praising in my garage. The price…was a little high…oh but when you figure in picking up battery, delivery, installation… you can’t beat paying for convenience…!”

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Posted 2 years ago

“they were late but did a good job when they got there.”

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Posted 2 years ago

“Quick to respond, up-front pricing, came when they said they would, knew what they were doing, didn't take long.”

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Posted 2 years ago

“Shout out to Eddie Davis he was prompt and did multiple test on the issue. I just want to thank him for being knowledgeable about the issue at hand.”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 5,934 reviews