1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 6,395 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 6,395 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“FIVE STARS for sure! Calling local places, I found there was no one able to come to my home to change my battery. I found 1-800-Battery.com and within 15 minutes had arrangements made. A nice young man came within my two hour time frame and took care of it. I'm very satisfied!”

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Posted 2 years ago

“Awful experience, wasted my Saturday afternoon waiting for technician to arrive. Called 4 times with each call the customer service agent said he was on his way. There was no communication whatsoever and when I called the last time to cancel the whole thing there was no apology. 1 800 battery you should be ashamed of yourself and I will be contacting the better business bureau”

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Posted 2 years ago

“What a great experience. I was surprised how quickly the battery was delivered and installed, same day less than 2 hours later. Technician was friendly and knowledgeable and worked quickly and efficiently. No need for me to do anything or have any special tools. And it was great that the technician took the dead battery away. Highly recommended.”

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Posted 2 years ago

“Showed up on time and got it installed and I'm back on the road.”

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Posted 2 years ago

“Actually, I am pretty disappointed with the service and the overall experience. The agent arrived 20 minutes after the assigned timeframe. He didn't have anything identifying him as a 1-800 employee - no hat, shirt, id, etc. No signage on his car either. My wife asked him for some id and he showed her his phone with the appointment time. He had a poor attitude with my wife's questions and frankly, he was rude to her. With the price I paid - over $300 for a car battery - I expected more. Sorry, I will not be a repeat customer and I will not be recommending you to anyone.”

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Posted 2 years ago

“Excellent service from start of scheduling to installation.”

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Posted 2 years ago

“Everyone that we came in contact with was very professional, and very kind. Kamala arrived as promised and did a fantastic job”

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Posted 2 years ago

“Good service”

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Posted 2 years ago

“Reasonable price even with delivery and came in a timely manner. I was stuck at home so this was really helpful.”

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Posted 2 years ago

“I called on 10/23/2023 stating I needed a new battery installed at my home. I was pleasantly surprised that I was promised an installation at 5:45 PM that day and that a technician would call as he got close. I waited until 8:30 PM and had no visit or call by the technician. I called again on 10/24 and was promised the installation would take place at 5:45 PM. Isac arrived on time, installed the battery and then checked all the vehicle functions after the battery was installed. Great job done. Thank you so much. My original request was after a 2.5 week nightmare with AAA. They are done after 63 years.”

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Posted 2 years ago

“The technician, Prince, that came to assist me was excellent. He was efficient, professional & timely. Superb job!”

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Posted 2 years ago

“Joshua was very professional and did a great job.”

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Posted 2 years ago

“I was not pleased once I made my appt; it was supposed to be between 8 and 10 am; when the time came and went, I called numerous times, and was put on eternal hold. I left a voice mail, which was never responded to, and I sent an email, which went unanswered. Finally someone showed up hours late and completed the task. My battery is supposed to have a three year warranty, but I was give no paperwork; what happens if something happens to the battery? And when I finally got the message that the tech was on the way, I was given no ETA; is he an hour away? 10 minutes? Very unhappy with the lack of response from this company.”

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Posted 2 years ago

“Armando showed up on time. He was professional and quick. I highly recommend 1800battery.”

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Posted 2 years ago

“Great job. The guy who put my battery in was kind and knowledgeable. I will recommend 1-800- Battery to others. Again great job.”

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Posted 2 years ago

“The first battery the installer had picked up from the warehouse was dead.He was told this happens 10 times out of a hundred-asked to have the second battery tested before leaving,they said we don't do that. If it wasn't for the young man installing the second battery efficiently and being very polite and apologizing I would have lost my mind.All this took several hours,hopefully the installed was compensated.”

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Posted 2 years ago

“New battery for my car with delivery and install was $432. Technician was nice, on-time and efficient. Cost was a bit high. Cost of exact same battery at a local store $270, so labor was $160 for 4 miles of travel and 10 minutes of work. Very convenient though!”

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Posted 2 years ago

“Bryan Did A Good Job Replacing The Battery, I Was Surprised That You Subcontracted The Job.”

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Posted 2 years ago

“Excellent service and very knowledgeable tech. Knew exactly how to locate the battery in the trunk and was very careful in removing the trunk lining and gaskets and putting them all back perfectly. I am not happy about the fact that I have no bill or invoice for the battery after emailing you aksing for it to be emailed to me yesterday.”

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Posted 2 years ago

“An initial appointment was missed, as an upgrade was needed not identified by cross-reference to the specific vehicle. Tech was directed to a different address, causing him to miss his window by about an hour. The battery required a pairing/registration process that was noted by this customer in the initial contact, and then upon approving the upgrade, with a clear understanding this would be included in the grand total. Tech wanted to collect an additional fee on-site for the pairing. This additional fee was not paid. Beware of extra fees. Tech was courteous and professional. The Customer service representative was also courteous but seemed frustrated by the 1-800 corporate process.”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 6,395 reviews