1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 6,395 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 6,395 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was quite happy with my battery purchase initially, especially with the ability they had to deliver and install the battery quickly. But my opinion has now changed dramatically! I went out to start my car today to run errands today and my battery was totally dead! Even worse, it was very cold here today, only 7 degrees outside. That means the battery was likely frozen. Frozen batteries can explode if you try to jump them or charge them and with how cold it was and how dead the battery was it most certainly was frozen. So I reached out to 1800batteries to see about a warranty replacement. They said they would come out and do a warranty replacement for a $50 charge. They went on to say that when the technician arrives they will first test the battery. If the battery tests good I would be charged $107 for a service fee (penalty really) and they would not exchange the battery. Even worse they said I could choose to purchase the battery if I wanted to, at a price of over $300. So the total then would be over $400 if they decided the battery was still usable. Well I was pretty darn sure that their technician would declare the battery while totally dead was just fine and expect me to pay out over $400 for then new one! I told them to forget it, I went to Fleet Farm and bought a bigger, stronger battery for $160 and it has a better warranty to boot. Funny but I never was informed of their extra hoops to jump through to get them to honor their warranty back when I bought the battery. I’m very unhappy.”

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Posted 2 years ago

“Really good service once the request went through. Website interface was poor. also, I never received a copy of the warranty. But I would use them again. Called AAA which was a complete disaster. They didn’t have the unusual battery my Audi needed but 800Batterty did.”

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Posted 2 years ago

“Marcus was very efficient and friendly. It was a quick installation, and he was very knowledgable. I am super grateful that he made the trip to help me out. Thanks again for your assisstance.”

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Posted 2 years ago

“We came out to the garage to find our battery did not want to start. Found 1-800-battery n scheduled an appointment. At 6pm this gentleman called to say he was here. Ten minutes later our auto was going strong. They kept us informed all the way. Love these guys. Thank you”

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Posted 2 years ago

“The man you sent(kamall) did a fantastic job! I hope all your emp/contractors are as good as this gentleman!!!”

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Posted 2 years ago

“Great Service 5 Star”

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Posted 2 years ago

“Phone dispatcher was polite and gave 3 options for car battery replacement. Reasonably priced and convenient. Technician showed up in less than 2 hours and recycled old battery. 5/5 recommend.”

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Posted 2 years ago

“Service was very good!!! Adrian (the tech) was prompt and very talented. Thank you!!!”

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Posted 2 years ago

“Quick and professional service. Would definitely use again. 👍”

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Posted 2 years ago

“Got us out of a bind! Battery DIED Saturday night. Went to 1-800 Battery.com...and was back up and running with brand new battery by 1:00 pm Sunday. The technician Brandon was awesome.”

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Posted 2 years ago

“Excellent service I recommend this service to all my friends and family. Thank you very much.”

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Posted 2 years ago

“I needed a place that I could buy the battery and have it installed. Most would only just sell you the battery but not do the install. These guys were great. Bought the battery online, made an appointment and the technician came during the time he was supposed to. Pleasant, professional, clean and knew what he was doing. I couldn't be happier. It was a bit more expensive although you get what you pay for. Everything was easy and I now have peace of mind. I would definitely recommend them.”

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Posted 2 years ago

“Mechanic did great job of replacing my dead battery, saved my life 👏 🙌 😄”

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Posted 2 years ago

“Only gave 4 because of difficulty trying to schedule online and through chat. When I was able to talk to live person it went well. Very happy with service and will use them again if I ever need them highly recommend them.”

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Posted 2 years ago

“Wasn’t able to log in for updates on your webpage”

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Posted 2 years ago

“The technician came on time, did the job efficiently, and was polite.”

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Posted 2 years ago

“The service was excellent.”

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Posted 2 years ago

“I give it a 5 star rating. It was a Saturday. I called up. made a quick appointment. They came out and replaced my battery and I was good to go. I was out of town so this saved me the trouble of having to find a tow truck, battery, and installer to get this done. Thank you 1800battery.com!”

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Posted 2 years ago

“Super fast and easy. Saved me both time and money.”

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Posted 2 years ago

“I waited awhile after the window closed for estimated time for services. I wasn’t informed that the status changed until I reached out to customer service. However, I wanted to to give the technician who services my car a good review I believe he came from Philadelphia, he was professional, quick, accommodating and knowledgeable. He asked questions and follow up with me after installation to make sure everything was functional.”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 6,395 reviews