1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,600 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,600 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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English

“Service was excellent however intermediate updates on status would have improved overall communication”

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Posted 2 years ago

“The customer service team were amazing with two hrs my car battery was replaced the technician was knowledgeable.”

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Posted 2 years ago

“Very convenient. Punctual. Professional installer. Great communication from start to finish.”

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Posted 2 years ago

“Selling used valucraft for new diehard silver battery”

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Posted 2 years ago

“I needed a battery because my car battery died in the parking spot. Attempts to jump the battery were unsuccessful. I went online found 800- battery - the reviews were promising. Without a personal recommendation i went online and scheduled an appointment to replace my car battery between 9-11AM Saturday morning. By 11AM I had not been contacted by the installer so i called 800-battery. I was told the installer lived 90 minutes away so the install should occur by 12:30PM. The installer called - after back and forth the installer stated he would arrive by 3PM - he arrived at 3:15PM and was finished in 20 minutes. My only complaint is timing is not rigid so we had to wait an extra four hours. If I knew it would be closer to 3PM I could have used the time for other chores.”

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Posted 2 years ago

“I truly understand the staffing issue an the weather was frigid cold so the first technician didn’t show but it was worth the wait the second technician was a Godsend he not only fixed my issue quickly an gave me a lesson on battery an how to release my trunk since my vehicle is keyless thanks to DeAnglo I didn’t have to catch the bus to work love that Guy he is the best”

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Posted 2 years ago

“Service was great”

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Posted 2 years ago

“Seems a bit dysfunctional, if I hadn't called back TWICE to get a response or any information, I'm not sure the technician would have been there. He was fine once he got there at 3 pm but the appointment was between 11 am and 1 pm.”

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Posted 2 years ago

“I made an appointment on line (and paid in advance) but the repairman did not show and I could not get a response from the company. Tried telephone, chat and email. The next day I got a representative on the phone who rescheduled the appointment. He showed up on time and did an excellent job. Rescheduling only becomes an issue when you get the money up front.”

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Posted 2 years ago

“Dan was very nice and on time and was very patient with me”

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Posted 2 years ago

“I ordered a battery and paid over $350 but the battery they installed was different and low capacity that caused lot of issues on remote keys and dashboard functions. The return policy mentioned indicates that no questions asked for rerun but that’s deceiving. Don’t trust that you will get what you paid for. I had very poor experience.”

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Posted 2 years ago

“Service was excellent Mr Burchfield a great individual to deal with if all your staff is like him you will be in business for a long time he gets 6 out of 5 stars from me again thanks for everything.”

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Posted 2 years ago

“DO NOT USE THIS COMPANY! Total scam! I paid $344 for a DieHard Gold battery, a guy showed up with some off-brand random battery. I called the company on the spot and they said they reserve the right to give you ANY battery they have, and that I should have read the FAQ page so I would have known that. They said they had to charge me a $99 service fee to cancel the order. Uh, no way!”

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Posted 2 years ago

“Very convenient. The tech was pleasant. Love this service”

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Posted 2 years ago

“Fast service.”

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Posted 2 years ago

“came at time as promised. Technician was courteous professional and knowledgeable. a sour out of appreciab to Ryan Thompson”

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Posted 2 years ago

“Luis was on time and got the job done. Was a simple and easy process.”

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Posted 2 years ago

“Daniel did an excellent job putting the battery in my Toyota Tacoma pick up. In the parking garage at my apartment. He was helpful and courteous.👍👍”

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Posted 2 years ago

“My technician, Kamall was fantastic. He was communicative the entire commute from Tampa to Clearwater. He was on time, organized, professional, and very nice. I recommend 1-800-battery for fast delivery. He installed the battery right in my driveway. This saved me a costly tow to the auto shop. I am so grateful for Kamall and his fantastic customer service ! ⭐️⭐️⭐️⭐️⭐️”

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Posted 2 years ago

“Consider re-labeling appointment time to say appointment arrival window. I began expecting my installer at the beginning of the two-hour time frame. He didn't arrive until about 1/2 hour after the time frame closed. I was anxious the entire time thinking I had been scammed.”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 5,600 reviews