1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,600 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,600 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Tech did not communicate well, i ordered a battery they showed up and charged 120 to test my battery and beecause it was charged they left, called back asking them to waive service fee and come put battery in they said yea no problem but we wont waive service fee, I was chgarged 119$ for someone to test the voltage on my battery .... Again I did call 1800Battery to buy a battery Not 1800testabattery to have one tested, Very displeased with how they handled this I wont be back.”

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Posted 2 years ago

“Jermie was on time, knowledgeable and courteous.”

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Posted 2 years ago

“Excellent and fast service! Very pleased!”

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Posted 2 years ago

“I needed a battery installed in an underground parking garage. No one would deliver except 800 BATTERY. Fast, excellent service. Technician was smart and friendly. Couldn't ask for anything more.”

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Posted 2 years ago

“extremely happy with the process from start to finish.”

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Posted 2 years ago

“It was great! We live in Minnesota so needless to say love the idea of this service. I decided to take a chance on them. I booked online between 2 and 4 PM the same day, I got a text at 2:20 saying my technician Sammie was on his way. I could track him. He called me to let me know he was close. Sammie was great! He took out the old battery, put in the new battery and had me turn the car on to make sure we were in business. By 3:15 my car running! No tow was needed. Thank you!”

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Posted 2 years ago

“Decent on price. Waited really, really long.”

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Posted 2 years ago

“There would be a $99 fee charged for the dispatch. EVEN IF I AM CALLING AFTER YOUR PROMISED TIME AND THE BATTERY HAS NOT EVEN BEEN PICKED UP YET much less delivered and installed? Rep told me it was POLICY! The REP changed the status of my order as I was speaking to her to reflect that the order was in transit- mind you this was well after the 2 hour promise. Recieved email at 2PM thanking me for order- I believe this is the time the REP updated the status to in transit. So your delivery policy is garbage and can be ignored but your money grabbing policy is enforced? REFUND SHOULD BE PROVIDED FOR FULL AMOUNT - ORDER 46329”

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Posted 2 years ago

“Horrible service will never refer or come back they didn’t come the day they was suppose to there was no urgency to get to me the following day talked to management and nothing was resolved spending almost $400 for what to wait two days”

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Posted 2 years ago

“see history of order ..poor - service was not provided in time promised - tried to cancel and was given pushback saying there would be a dispatch fee - even after missing original promised window of service.”

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Posted 2 years ago

“Excellent and fast service!”

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Posted 2 years ago

“Fast service. Good job. Nice guy”

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Posted 2 years ago

“Very good service, price was on the high side but in the end seemed reasonable based on the home visit and saving me time.”

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Posted 2 years ago

“My tech was great! Quick, efficient, and explained things to me every step of the way. Would definitely use this service again!”

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Posted 2 years ago

“excellent serviceman! knew his stuff”

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Posted 2 years ago

“I got scammed by this company. They replaced my battery and everything went well and then the battery died just about a year later within warranty. They replaced the battery under warranty and told me I wouldn’t be charged. 10 days later my card was charged $99. I called customer service and they said it was an accident and sent me a confirmation email that the $99 charge was cancelled. It has now been 1 month and I never received a refund. I have called back weekly - last week they told me the refund was already issued. Today they told me it was not yet issued. Also takes about 20 mins on hold to get in touch with customer service and that’s the only way to contact them. Long story short - they will “accidentally” charge you for services you did not order or receive, and they will NEVER refund you.”

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Posted 2 years ago

“I took a chance and had your business help with a new battery. Ordered on line and set a time between 12p and 2pm. Tech arrived way before scheduled time, quickly installed the battery in 7degree weather. Jason was awesome and explained to me what he was doing. Leaving me feeling confident that I could probably change a battery on my own next time. So relieved that my car is running and that your business is wonderful. I would use your place again. Thank You.”

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Posted 2 years ago

“The service technician arrived early, got to work immediately, and finished quickly and effectively. All good!”

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Posted 2 years ago

“Great service Ordered a battery online at 10:00 pm Delivered and installed by 10:00 am the next morning Jason, the technician, was fast, skillful, honest, and friendly”

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Posted 2 years ago

“Eddie Davis, our technician, was fantastic! We were very pleased and grateful for his prompt efficient help.”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 5,600 reviews