1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,600 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,600 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

Write Your review

Tell us how 1-800-Battery made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I scheduled an appointment for them to come to my place of employment to replace my car battery. I let them know from the beginning that my vehicle was a hybrid. The earliest same day appointment was 2:00 to 4:00 PM. Jaylen called to let me know they would not be able to come until 4:30-5:00 PM. I had to repeatedly call Jaylen and someone finally showed up after 7:00 PM. The person that showed up was unprepared, had no idea where the battery was in a hybrid car. He kept on saying it should be in the back seat. I had to google where the battery was to tell him. I had to remove the covering of the battery in the vehicle myself. He had the hardest time removing the battery. He didn't want to place the protective cover over the new battery because in his words that was just a hassle. I had to put the covering back in the vehicle myself after the battery was installed. He had no flashlight just his cell phone. I had to use my cell phone flashlight so that he could have light. I thought this would be a fast and convenient way to have my car battery replaced. Instead it was expensive and they were extremely unreliable. Jaylen kept on telling me the person coming to change the battery was not answering their phone.”

Helpful Report

Posted 2 years ago

“Fast service response time and great technician that changed the battery. Appreciate the service greatly.”

Helpful Report

Posted 2 years ago

“The response time was great, and the installation went well. The only quibble I have is that a written 3 year warranty for the actual battery that was installed wasn't provided. I was told just to hold on to the receipt.”

Helpful Report

Posted 2 years ago

“Very happy with process and the technician Eric. He arrived within the allocated time and communication was very clear. Would recommend and use again.”

Helpful Report

Posted 2 years ago

“***** Very quick and efficient.”

Helpful Report

Posted 2 years ago

“Had a great experience with Trever, he was very friendly and helpful in the replacement of my cars battery as well as filling my tires, 5 out of 5 for him.”

Helpful Report

Posted 2 years ago

“Arrived when they said they would. Technician was pleasant and replaced the battery quickly.”

Helpful Report

Posted 2 years ago

“The representative knew exactly what to do and did it in a very efficient manner.”

Helpful Report

Posted 2 years ago

“Great Job and Service”

Helpful Report

Posted 2 years ago

“Excellent service thank you”

Helpful Report

Posted 2 years ago

“I received execelent service from 1-800-Battery!!”

Helpful Report

Posted 2 years ago

“I didn't even know this service existed, so that is point A for good! Point B? My tech Sam arrived and he was awesome. The battery was in and out in minutes, and all done in the comfort of my garage. I would totally recommend this service if you're busy and don't want the hassle of getting a jump, or a tow, and heading into a service station.”

Helpful Report

Posted 2 years ago

“My installer was Eddie and he was great and fast ! I would recommend their service.”

Helpful Report

Posted 2 years ago

“Excellent service. Prompt, fast, convenient and the customer service is great! I would definitely recommend and use this service again.”

Helpful Report

Posted 2 years ago

“Arrived ahead of schedule. The gentleman that delivered and installed the battery had a few issues removing the old battery because my car is old and the bolt was hard to get out. But he kept at it until he completed the task. He was kind and respectful.”

Helpful Report

Posted 2 years ago

“This is a fraud company. I ordered a Diehard GOLD battery which cost $350 (Including $99 service/installation fee). But serviceman trying to replace $100 Econocraft battery(not that I ordered). They didn't show/inform me which battery they replacing in to my car, so I stopped them immediately and requested a refund. It's been 8 days, they didn't refund me. I called several times. DON'T use this service unless you are owning risk. Please check your battery if you replaced it in the past, and make sure it's the right battery they replaced in the car that you ordered.”

Helpful Report

Posted 2 years ago

“Fast easy the guy who replaced the battery was very professional did a great job. Very happy.”

Helpful Report

Posted 2 years ago

“Jason Rocked it! Awesome job!”

Helpful Report

Posted 2 years ago

“the tech got my battery set perfect! Great tech Ronald”

Helpful Report

Posted 2 years ago

“This was my first time using a service like this. The technician Daulin J. , was there within the specified time frame, he was very respectful, got the job done in a timely manner, and took the old battery with him. I was pleased with the service.”

Helpful Report

Posted 2 years ago

1-800-Battery is rated 4.3 based on 5,600 reviews