1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,599 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,599 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The mechanic you sent to our home was very polite and did a great job leaving our car ready to drive. He is an asset for your company.”

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Posted 2 years ago

“as always, efficient, professional, punctual and smiling”

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Posted 2 years ago

“I just used this service for the first time; no problems. My only issue was communication: after the initial notice that my order had been received, then another that said it had been assigned, there was a supposed link in the email where I was supposed to be able to track the progress of my order, but it didn't lead anywhere. "No tracking number has been assigned yet" and there never was. There was also nowhere on the website itself that looked like I could check on my order. I was starting to get nervous, especially after 2 hours passed (the estimated time for my appointment), since I was limited for time. But a little later I got a text that my battery was about 20 minutes away and, sure enough, help arrived. It was pretty fast service and met my needs. The only reason I didn't give 5 stars was the lack of access to Updates, even though there was supposed to be. I did get a couple phone calls just before the arrival; I didn't answer only because my cell service labeled them "Likely Spam".”

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Posted 2 years ago

“Way way way overpriced!!!!! That's all I have to say.”

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Posted 2 years ago

“You guys were great. I ordered a battery at 8 AM and you arrived around 2 PM and installed it. Couldn't ask for much more.”

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Posted 2 years ago

“Know Communication after the order was paid for. Called held for long periods of time. I texted and emailed and also tried to chat online. Couldn't get to anybody. The first contact was the driver on the way. The Driver was great and apologized for the lack of contact. He did a professional job quickly,”

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Posted 2 years ago

“Love this service! They came to my home & installed my new battery in less than 15 minutes! Earnest was knowledgeable & fast. I'd recommend them to anyone. Thanks Ernest Elmore!!!”

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Posted 2 years ago

“Battery was delivered & installed sooner than expected. I was stuck in the parking garage at work. What a relief nit to worry about getting home or having my car start in the morning. Fast, professional & pleasant install. 5 stars all around!”

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Posted 2 years ago

“I place my appointment for 11-1:00pm at 730am no one ever called or confirmed my appointment. When I didn't get any info from texting, emailing, and calling. I called one more time and was told sorry we don't service your area. We were hoping someone near there would pick up this service. This is totally unacceptable and then had the nerve to tell me it would be 7-10 days for a refund. I called my bank and told them what happen and was credited my money back asap. NEVER USE THIS COMPANY.”

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Posted 2 years ago

“Rob did a good job. Came a distance in the rain and only was ten minutes off scheduled time. He was quick and efficient.”

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Posted 2 years ago

“Excellent service. The mechanic showed up on time. He was thorough and fast. I would absolutely recommend 1-800-Battery!”

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Posted 2 years ago

“Service was super convenient and professional. Maverick came out and performed the task is in 10minutes. Would use this service again if needed.”

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Posted 2 years ago

“Great Stuff!”

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Posted 2 years ago

“Great timing and fast service”

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Posted 2 years ago

“Second time using service for our second vehicle, very convenient and worth the investment, When considering cost of towing, parts and service.”

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Posted 2 years ago

“Same day service was really important. I was disappointed when I received a call that they could not make it today as I had an appointment to get to for the next day. But then they found a way to get someone out after all, which was awesome.”

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Posted 2 years ago

“Super responsive, the techs are awesome. Turns out I did not need a battery. Had to pay the $100 fee for the tech visit, which is completely fine. It’s now like pulling teeth trying to get a refund issues. Have left texts, voice mails, and emails with no response. Again, the response time and techs they send are absolutely excellent”

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Posted 2 years ago

“Great service, tech was fast!!”

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Posted 2 years ago

“Waiting in refund for 20 days. My card was charged, driver came but battery brought was not compatible with the car. Have been waiting for a full refund unsuccessfully.”

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Posted 2 years ago

“The mechanic was on time. He wasted no time in removing his tools from the truck and went to work. Very tight space for the battery and for the tech to work. Very impressed with the technician!”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 5,599 reviews