1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,600 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,600 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

Write Your review

Tell us how 1-800-Battery made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“So glad found this company, great service would recommend them to all. Thank you so very much for your service and work. Carol Lee Huffman”

Helpful Report

Posted 2 years ago

“The good part: 1) I called and they came within 90 minutes. 2) the young man was a nice guy with a great attitude. I tipped him $20 The bad part: 1) it said that I was getting a Die Hard battery and the battery he installed was a Continental. How/why did this happen. 2) The total fee for your service was $400. The serviceman left me an invoice from Continental battery showing that you paid $70.29 for the battery and $19.0 for the core which will be refunded when you return my battery. So you charged me over $300 for a 15-minute drive and 15-minute installation? 3) He did not know how to remove the battery so after I he left I went on YouTube to see what he should have done: a) He should have first removed the carpet at spere cover but instead kept reaching under these which slowed him down and slowed the process. b) he removed the bolts from the front and back after removing the connection from the terminals but it took him 5 minutes to find and remove the second bracket on the left side of the battery which enabled him to take the old battery out from the trunk. He is poorly trained. c) He then replaced the battery with the new Continental battery and I told him that it was not the battery purchased. d) He then reconnected the positive and negative terminals but did not clean the connections as I was taught when I was a child (removing corrosion). e) He then placed the spare back in place but could not get it centered, He next placed the spare ring in place but could not get it centered into the spare but tightened the spare down anyway. f) He then straightened out the carpet and cover and realized that he did not replace the plastic battery cover but told me that it is not important. If Chevy designed the car to include the battery cover it must be for a reason. It's now sitting in the trunk of the car. So to me I don't think it's right to blame the young man but I do hold you responsible for sending a poorly trained and inexperienced person to a job that he is not good at. I would like you to send someone here to remove the Continental Battery, replace this with a Die Hard and put the tire, covers and brackets back in place as they were when your technician arrived. I wrote a short note last night and did not get a response. Pretty bad job, people. And having your technician hand me the battery receipt showing that you paid only $70 for a $400, 15-minute installation is not a smart business practice. I tyhimk that my one star is generous.”

Helpful Report

Posted 2 years ago

“This entire process was super simple, super quick and wonderful! I called and was immediately helped. Malcom was AMAZING!!!!!!! He came to my house, had all the tools, was so knowledgeable, professional, and personable! He was so fast and efficient and made me so glad we found 1-800-Battery!!!!!! I will forever use their services and can not speak enough about how satisfied I was. For someone to come to ME and install a battery, at a moments notice no less, made a bad day a GREAT DAY! THANK YOU!!!!!!”

Helpful Report

Posted 2 years ago

“One star. The installer was friendly and efficient, but the battery was not the one I paid for.”

Helpful Report

Posted 2 years ago

“Absolutely wonderful customer service and FERMIN was outstanding! Thank you”

Helpful Report

Posted 2 years ago

“Terrible service. I ordered a DieHard Gold and 24 hours later ("ASAP service") the tech showed up with a no-name battery. I was unable to get any documentation of the battery warranty, and even after extensive dialogue with the company representative was unable to get the battery I ordered. A bait and switch operation, will never use again and will warn my friends to avoid this company.”

Helpful Report

Posted 2 years ago

“I was stressed about my dead battery and the hassle to replace it. I'm a senior now!! I didn't know about you but when I searched and found your company the ratings were impressive. Brandon came out the next day and was the most friendly, helpful young man! He completed the replacement and I was totally stress free! The price was well worth all the complications you helped me avoid! Excellent Company and Employees!”

Helpful Report

Posted 2 years ago

“Great service”

Helpful Report

Posted 2 years ago

“Delivered wrong battery. Cannot get a hold of anyone in customer service, called/texted/emailed. Very unhappy customer!”

Helpful Report

Posted 2 years ago

“I rate my experience 100 stars! Dispatcher Anthony was very professional, friendly and completed the job expeditiously! I will most definitely refer 1-800 battery in the future to friends and family. Thank you for your mobile services!”

Helpful Report

Posted 2 years ago

“The entire process from purchase to installation was easy and within reason. The installer was very friendly and respectful. I would suggest your business to others.”

Helpful Report

Posted 2 years ago

“After initial set back no show at appointment. New appointment right on time,and great technician. Thanks”

Helpful Report

Posted 2 years ago

“I had a great experience with 1-800-Battery. The technician showed up right on time, was friendly, efficient, and got the job done fast. I would definitely use this service again.”

Helpful Report

Posted 2 years ago

“Ease of business! Service was prompt and the representative - Craig Z. was great!!”

Helpful Report

Posted 2 years ago

“Love this, helped me out in 2 hours from my call”

Helpful Report

Posted 2 years ago

“I AM NOT HAPPY WITH MY TRANSACTION BECAUSE I SHOULD RECIEVED MY ORDER DIEHARD BRAND 95R-H9 36 MONTH AGM PLATINUM WARRANTYGOLD BATTERY SIZE H9 FOR $332.99 TOTAL OF $361.99 PLUS $30.00 COUPON INSTEAD THEY SENT DIFFERENT BRAND NOT SEALED NO PLASTIC COVER OF POSITIVE POST I WANT NEW SEALED DIEHARD BRAND I ORDERED SHOWS ON THE PHOTO OR FULL REFUND”

Helpful Report

Posted 2 years ago

“Louis was quick to arrive, friendly and communicative. You saved the day!”

Helpful Report

Posted 2 years ago

“Showed up on time, did the job, and figured out what had caused the problem in the first place..... who could ask for anything more? Great job. And Thanks!!”

Helpful Report

Posted 2 years ago

“Would definitely use this service again! I was able to receive same day service and the communication was great.”

Helpful Report

Posted 2 years ago

“I was in Omaha from California for an unfortunate family situation and to pick up a vehicle that had been sitting for an extended period. Unfortunately the battery was completely dead. I called 1-800-BATTERY and with-in a couple hours the battery was delivered and installed. I’m so grateful for the fast and quick action. The installation was not easy, but they made it look easy. I definitely recommend.”

Helpful Report

Posted 2 years ago

1-800-Battery is rated 4.3 based on 5,600 reviews