1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,599 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,599 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Do not do business with these liars !!!! You order a certain battery online and they deliver whatever battery they want that fits your car. For example I ordered a Diehard battery of upgraded capacity and they brought me an AC Delco battery worth $100 less. When you complain, they want to charge you a service fee for bringing the wrong battery. Then they agree to discount it that they never honor. Total waste of time. Go elsewhere for your battery needs Please. Very bad experience.!!!!”

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Posted 2 years ago

“Fast and professional!”

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Posted 2 years ago

“I was very pleased with this service. I was fortunate that day, because I got service within 30 min. I highly recommend.”

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Posted 2 years ago

“Prompt professional service. Pleasant to talk to and super knowledgeable. Great prices too!”

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Posted 2 years ago

“My initial impression of 1-800-BATTERY was good when I spoke with customer service on the phone to set up the appointment. The person I spoke with assured me that the service provider would test the battery to ensure it needed replacing, replace it if needed, and help troubleshoot other ways to get my vehicle running if it was not that. The service provider only did one of those things - he didn’t even come prepared with a way to test the existing battery, and had zero interest, or seemingly knowledge, of how to troubleshoot anything else. My vehicle still wouldn’t start after he replaced the battery, so I called customer service to see what my options were. Meanwhile, the service provider was asking me to sign off on the job so he could leave. I said I wouldn’t sign off yet because I wanted to know my options. Customer service said I could have him remove the new battery and just pay he service fee of ~$90, or I could keep the new battery for the ~$314. Before I had a chance to tell the service provider I wanted the battery removed because it wasn’t working, he said “good luck, honey” and drove off. Customer service was apologetic in the moment, and said they’d get him back to remove the battery. After that, I never heard from them again nor could I get a hold of this agent again. So, here I am with a “new” ~$314 battery and an immovable vehicle.”

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Posted 2 years ago

“Was pleased with service. I'm in poor health so I can't really get around well. I don't have any support to go and get a battery on my own. This was a lifesaver. Thanks”

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Posted 2 years ago

“Courteous customer service, worked to make sure service would happen when I needed it. Technician friendly knowledgeable and conscientious. Competivly priced. Would highly recommend”

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Posted 2 years ago

“Technician missed the first appointment and then the next day I was notified that he would arrive in 90 minutes. He did not arrive for 2 1/2 hours. When he arrived the work was done quickly.”

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Posted 2 years ago

“Jaylin was very polite, professional, and efficient in scheduling my appointment. He made sure I was accommodated with about 2 hours! Edison Reyes was my technician and did a great job!”

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Posted 2 years ago

“My Tech was so friendly and very profession change my battery in a blink of a eye fast service”

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Posted 2 years ago

“Very professional and knowledgeable. Issue with battery was resolved quickly without any issues. Great service overall.”

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Posted 2 years ago

“Very satisfied with the battery installation service you provided. YOur guy showed up as planned, was courteous, quick and efficient. The battery installed under the hood is clean and secure. Everything works!”

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Posted 2 years ago

“This is a great service here in Indy. I got my battery replaced without having to pay for a jump start or a tow. The price was right in line with what I paid to a garage for a replacement battery in my wife's car two years ago. The technician knew what he was doing. My only complaint was with communication from 1800battery.com. Soon after I placed my order, the status only said "awaiting pickup" and sat like that for close to three hours. Worried I wasn't going to get a new battery before the end of the work day, I finally called and they told me the technician was Eric and should be contacting me shortly. Sure enough, I got a call within 10 minutes and he was there in 10 minutes. He was in and out in around 30 minutes.”

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Posted 2 years ago

“The communication with me was poor. I had an appointment for 8-10am and never heard or received any notifications that the person was running late. I had to call to find out if they were going to show. When they did show up, the person I had was great!”

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Posted 2 years ago

“It was a seamless proces from start to beginning”

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Posted 2 years ago

“This was super easy to set up. My technician Louis V. (in Denver, CO) was incredibly nice and answered all my questions. I learned a few new things about my car thanks to him. Louis is awesome.”

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Posted 2 years ago

“I found the service to be a lifesaver. They were very thorough and went all the way to get exactly what I needed. Thank you.”

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Posted 2 years ago

“Great service! Tim had my battery installed 4 hour after I called 1 800 battery”

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Posted 2 years ago

“Chris was awesome, showed up right on time, did a great job and was a delight to talk with.”

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Posted 2 years ago

“Terrific service!!! The service tech Anthony was so nice. Explained everything he was doing, made a few recommendations, really went above and beyond my expectations. I will recommend this service to everyone who needs a battery replaced. I'm a senior with a very ill husband and being able to have someone come to my home and replace my dead car battery was (literally) a lifesaver.”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 5,599 reviews