1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,919 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,919 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Walter installed the battery unfortunately, my car did not start. He said that the starter probably needs replacement. So I can't give him 5 stars. Thanks.”

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Posted 11 months ago

“Quick and easy”

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Posted 11 months ago

“Great and prompt service. My battery was completely dead and I would have had to have my car towed. Very satisfied.”

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Posted 11 months ago

“Easy to schedule, service was fast and efficient.”

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Posted 11 months ago

“Very helpful, kept me posted all day and did an amazing job”

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Posted 11 months ago

“If I could give a zero I would. It took 4 days to replace. Appointments were missed and left my disabled patient stuck without transportatation. Once I got a person on the phone, he provided his best empathetic customer service so thare is that.”

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Posted 11 months ago

“It was convenient and easy for me...”

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Posted 11 months ago

“My two experiences with Battery.com have been excellent. Scheduling asap often same day or predetermined time upon request! Their representatives have been very knowledgeable and expedient. Second experience I arranged the purchase online, on a Sunday, the next day, Monday, contacted by noon, arriving about 2 hours, replaced my dead battery and on to their next appointment within 30 minutes. So simple!”

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Posted 11 months ago

“Prompt, curteouscand knowledgeable technician”

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Posted 11 months ago

“Great service”

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Posted 11 months ago

“The mechanic was prompt, friendly, professional and extremely knowledgeable. He figured out my Maserati instantly. Fantastic service!!!”

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Posted 11 months ago

“I was thrilled just to find this service but things got even better. Ordering on line was super easy. Technician called to check on best time for me and arrived promptly. The technician , Jack Wilkerson, was quick and efficient and so nice I was sorry to see him go! Would definitely use again and will tell others about this and about Mr. Wilkerson.”

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Posted 11 months ago

“technican arrived and couldn't complete the battery replacement however he did come back next day later than anticoated however was professional .It would be easier to track status if they updated their app to make it easier to sign in via magic link for open orders”

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Posted 11 months ago

“Installer was very friendly, but not very experienced, and ended up blowing out the instrument panel fuses in the process. He also had no knowledge of registering the battery, which is requred on BMWs. He called his supervisor and was told 'We don't do that'. Had to pay a local shop to get the car fixed and back up and running. Would not recommend.”

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Posted 11 months ago

“I paid for a platinum AGM battery. The tech showed up late and without the proper tools. He caused some damage to the positive terminal. Then he produced a gold level lead acid battery and insisted it was correct. A text conversation with customer service established that the battery I ordered was apparently out of stock and they sent a lesser model. There was no notification of this before changing the order. Further, the cost for this battery was over $100.00 less than what I was charged and I have not been refunded. This was a terrible experience and I seem to be out over $100.00”

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Posted 11 months ago

“I wouldn't wish this company on my worst enemy . The technician called me before they even came and began harassing me for a tip. I refused and the technician continued harassing, saying "come on man, $10, $20 dollars!" I contacted customer service because I did not want this person coming to my house after this interaction, and was told that was their only tech, so I requested to cancel. After cancelling, I was told that I would be charged $125 for the tech being dispatched, and they would investigate the matter with their escalation team, as their tech said I was lying. Of course he was going to say that, because he was breaking their policy. The manager on duty I spoke to was empathetic, but it's absurd that a manger cannot cancel a charge for a cancellation due to their employee's inappropriate conduct.”

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Posted 11 months ago

“Very convient and timely. New battery intalled the sane day”

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Posted 11 months ago

“Was two hours late. Fianlly after my contact your firm I received tracking information etc. Came right in and starting to replace the battery. Told me that he needed to take this phone call, so I left the area. Did the job quickly and it was the battery as expected. I offered something to drink or food when he left he refused. Was very efficient. You could send him back anytime.”

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Posted 11 months ago

“Called in the morning and the battery was installed in the afternoon, how good is that.”

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Posted 11 months ago

“Prompt service by a professional. No glitches in the transaction.”

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Posted 11 months ago

1-800-Battery is rated 4.3 based on 5,919 reviews