1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,366 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,366 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I still have not received an invoice with the name of the battery I purchased wit information as to the warranty with all information of purchase. I have called a few times I received the recipe for the purchase and the up grade.”

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Posted 9 months ago

“The service was good (Ben's (the installer's) service and customer care was excellent!) Pre-arrival communication was a little weak (lacking order updates which requried 2 separate phone calls)”

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Posted 9 months ago

“1-800 Battery was great! They came out within the time window, tested my battery (it needed to be replaced), and then they replaced my battery and disposed of the old battery. All of this was done within a 10-minute time frame! Super great service!”

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Posted 9 months ago

“The process was super easy online. I needed to make an adjustment and customer service was excellent. They contacted me to keep me updated on the drivers arrival and have a tracking system that shows you how far the technician is.”

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Posted 9 months ago

“It was incredibly easy to schedule, and the technician did the work very quickly and very professionally. Everything was great including the tracking of the technician from the point I was notified until they showed up at my house. The only slight issue I had is I requested the appointment at 2 PM and the technician showed up at noon.”

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Posted 9 months ago

“They promised to be here between 3 and 5 and got here at 3. They were able to quickly change the battery in a difficult place. All went well.”

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Posted 9 months ago

“I was very please with the quality of service and professional the person that is knowledgeable in installing the battery. It was quick and I’m please! I will recommend 1800battery to anyone. They will come to your location to provide the service for you.”

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Posted 9 months ago

“Great company, great pricing and great service!”

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Posted 9 months ago

“Another great experience with 1-800-Battery! Stewart was on time and efficient! It was great being able to drive my car again after several days (apartment garages were blocked for almost a week due to exterior painting process). The only process that was confusing was the "back and forth" with financing through Affirm. Service and product: five stars. Ease of purchase: three stars. Price: $476 is a lot of money for a car battery. I know the older the vehicle, the more it costs to have any mechanical service, but three years ago, this same service was $270! A $200 increase is a heck of a lot of money.”

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Posted 9 months ago

“I had a car battery installed at my home in Jan'24 by this company at a cost of $378. Then, in June'24, the auto for which this baterry was installed, died. The AAA rep said the battery cables were loose. I then had to spend a good portion of a work day dealing with this, because, the auto's diagnostics had to be reset by a mechanic, at a cost of $163. I recently spoke with 800Battery regarding this issue, and, they have refused to reimburse me the $163. Their position is that "anything could have happened in the 6 months to cause this", wow, I am very surpised at this and will not give future business to this company.”

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Posted 9 months ago

“Service tech was knowledgeable and quick. Thanks!”

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Posted 9 months ago

“Highly recommend! Installer Jeff was on time, professional and courteous. I’ve already started telling all my friends and family.”

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Posted 9 months ago

“This was the most painless and smooth experience I’ve ever had. Thank you so much for making this super easy. My tech, Doug, was punctual, professional and in communication with me the whole time. Thank you!”

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Posted 9 months ago

“We were able to get next day service to replace my car's battery. The installer was very nice and efficient.”

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Posted 9 months ago

“Same day installation. Great experience!”

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Posted 9 months ago

“Easy process, and good installer. We ran into a scheduling conflict and he found a viable solution”

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Posted 9 months ago

“The man tht was sent to my house was very nice and knew what he was doing and took out the old battery and installed the new one so very happy with his work and I thank you..”

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Posted 9 months ago

“Very pleased with the service.”

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Posted 9 months ago

“Very quick and Excellent service appreciate you guys”

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Posted 9 months ago

“The initial order process was easy. However, before the the battery was finally delivered and installed, the process became more and more confusing with email messages I couldn't read unless I logged on to my account. I never created an 'account' and was never required to do so. Once I created an 'account' a subsequent email advised that my order had been changed - that it would only be delivered. Responses from the online chat person were also confusing. The tech who installed the battery was polite, helpful, informative and patient. If it were not for him, I may have scored this review even lower. If hadn't of been for all the confusion, I may have scored it higher.”

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Posted 9 months ago

1-800-Battery is rated 4.3 based on 5,366 reviews