1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.27

4.3 Rating 6,408 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Questions

Metrics

4.3

Based on 6,408 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

8002288379

Email:

info@1800battery.com

Location:

3857 Birch St, Suite 230,
92660

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service was great. The service person showed up on time, quickly assessed the problem with the old battery and exchanged it for the new one in just a few minutes. The problem I have is that I ordered and paid for the top end DieHard battery, but a Duralast battery, which seems far less expensive than the DieHard online, was installed instead, but I was still charged the price for the DieHard. I will actively discourage other people from using your company for this reason.”

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Posted 3 years ago

“The Battery price was very good. But the Tech who came to my home did not have the proper Tools to install the Battery. So he left my home with the battery was not installed they need to make sure the tech knows how to install a battery that he is suppose to do waste of my time and Engery poor experience”

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Posted 3 years ago

“I purchased a Platinum battery from them, paid $400 for the battery and installation. The installer came late, but was friendly, and that’s the reason I’m giving 2 stars rather than 1 star. He installed a GOLD battery instead of a platinum battery. I told him this is a good battery and he said this is provided by the corporate and I have to contact them. I contacted them and as you can expect, they said we give you whatever brand and model we want and you purchased platinum, so what?! Get the gold and be happy about it and as a customer you can’t do anything about it. Someone should file a class action against them.”

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Posted 3 years ago

“Was a great option when not able to do the battery change myself, the technician was fast and efficient, new battery installed in 15 mins👍🏼. Battery delivered and installed within 4 hrs of order placed.”

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Posted 3 years ago

“excellent service! highly recommend!”

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Posted 3 years ago

“Great service, Came out on time and completed work quickly. Everything works as expected and cleaned up afterwards.”

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Posted 3 years ago

“Excellent service quick response”

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Posted 3 years ago

“I got a confirmation of my payment and scheduled install and that’s the last I heard from them. They just never came. No emails. Nothing. Waited 45 minutes on phone guy finally told me battery is on its way. Never came. Chat does not respond. Text does not respond. This company is a complete scam. Don’t waste you time and money. Listen to all the bad reviews like I should have.”

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Posted 3 years ago

“I was to have service between 3and 5 pm on Nov.10th I got a call from 1800battery at 3:13 telling that my service would be two hours late meaning 5and 7pm I called many times between 7:30 and9:00pm no answer just put on hold I tried the text I tried the chat I left my number for a call back all to no avail it's now 8:49 on nov.11 and I'm on hold and i'm still waiting for my Battery”

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Posted 3 years ago

“I received poor customer service nor did I receive the product I purchased. I will never use this company again nor will I refer business to my friends and family. You guys have to do better”

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Posted 3 years ago

“Fast professional service”

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Posted 4 years ago

“Excellent service. The service tech was punctual and when he arrived was super friendly. Service was very fast. WIll highly recommend!”

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Posted 4 years ago

“I called and they came and installed new battery. The guy had to jump it to get the car to start. He said just drive it around for a while and it will be fine. It started twice then it needed jumped. We took it to our local service center and he checked everything else since it was a new battery. Finally he took out Battery and put one of his in and it worked fine. He said it was a bad battery. So I called 1800 Battery and explained and they said since he took it out it voided the warranty. I said he had to, to see if it was the battery. They didn't care. I told them I could give them back their battery and they could check that it was bad. Very unhelpful. So I spent almost 300.00 for a bad battery. I would not recommend.”

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Posted 4 years ago

“great service on and quick on the install got me rolling again would use again and will recommend”

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Posted 4 years ago

“I was very happy with the fast response to replace my battery. The tech was very friendly and knowledgeable. I will recommend your service to friends and family.”

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Posted 4 years ago

“Jose was absolutely amazing. He made sure to walk me through everything with my battery change and things to keep an eye on in the future. Super nice and showed up very quickly.”

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Posted 4 years ago

“Outstanding. I went online in the AM and in the PM I was all set.”

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Posted 4 years ago

“George was very friendly and efficient. He arrived as scheduled and got the new battery installed quickly. He's a good communicator and a pleasure to work with.”

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Posted 4 years ago

“I scheduled an appointment with 1-800-Battery and the technician arrived on time. He worked quickly and had my car up and running in no time. I would definitely use 1-800-Battery again.”

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Posted 4 years ago

“Would be a higher review but they didn’t arrive until 5 hours after the appointment window with no communication or updates on where they were or why it was so late. But once the tech did come he was able to test and confirm my battery was bad, he replaced it and had the car running again in 20 mins.”

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Posted 4 years ago

1-800-Battery is rated 4.3 based on 6,408 reviews