1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,610 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,610 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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English

“I was very happy with the service. I did not have time to go out and buy a car battery and install it myself, so having someone bring me one and install it was a God send.”

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Posted 3 years ago

“The best part of this service is that I have been able to get someone to come to Me with a new battery same day. However, their toll free number is never in working order so it’s hard to get ahold of anyone. Use the chat feature.”

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Posted 3 years ago

“Prompt, Professional and Courteous. A highly needed quality service and smart business practice. Highly recommend!”

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Posted 3 years ago

“10/10 would recommend, great service. Also great customer service 👍🏼”

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Posted 3 years ago

“Fixed my problem fast”

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Posted 3 years ago

“I give it a 4 star only because the company lags on communication. Tech rep that arrived was great. On time and professional. I understand that right now companies are having labor issues however once a service tech is assigned they should immediately contact the customer to create direct dialogue. It would make life a lot easier.”

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Posted 3 years ago

“1-800-battery promised an 8 AM to 10 AM window. It’s 10:35 AM now and their installer has yet to arrive. Annoying”

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Posted 3 years ago

“I was charged twice on my credit card. Contact me please. 614-353-7393”

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Posted 3 years ago

“Great response tech came out within 2 hours changed the battery. Very polite and efficient. I would recommend.”

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Posted 3 years ago

“The service was absolutely wonderful they were here before they estimated time was & technician was very polite & knowledgeable.Thank you i would highly recommend this company.”

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Posted 3 years ago

“The sales process was excellent until I had placed the order. Delivery and installation could definitely have been better. The tech arrived almost two hours behind schedule with no notification of the delay until I reached out to 1-800-BATTERY.”

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Posted 3 years ago

“Arrived on-time and fixed the problem. My daughter said the tech knew his stuff and everything worked out very well. Would recommend.”

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Posted 3 years ago

“Very easy to set up appointments and the service was prompt and professional. My SUV has the battery under the passenger seat and it was no problem, well worth the price and didn't have to worry about disposal. Great being able to track the Tech on their way, so no waiting around wondering.”

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Posted 3 years ago

“Chase arrived on time, answered my questions, and gave me some tips, while installing the battery in a timely manner”

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Posted 3 years ago

“Our mechanic was a no show , they charged our credit card.. poor to no service.”

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Posted 3 years ago

“Excellent service and product.”

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Posted 3 years ago

“Waste of your time. Very bad communications and no follow up.”

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Posted 3 years ago

“I purchased a battery online for 1800 battery and was able to schedule same day installment. The chat support was very helpful and responsive answering all of my questions. The technician Eldreek Whitaker arrived a few hours after I completed checkout. He was very helpful and professional. The battery was difficult to remove with it being secured in the trunk behind the panel, however Eldreek was patient and was able to get the job done. I had a great experience with 1800 battery and definitely recommend them.”

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Posted 3 years ago

“Excellent service! They had the right battery for my car (guaranteed), they had a time reservation the same day, the tech came on time, knew what he was doing, removed the old battery and recycled it, installed the new battery and tested that the car ran and was done in twenty minutes All for a small premium over what auto parts store price was for the exact same Diehard Gold battery. I highly recommend this service.”

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Posted 3 years ago

“My first battery died soon after I got it. The company charged me full price for the second battery and has yet to reverse it, even though it was covered under warranty. They also showed up five hours late.”

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Posted 3 years ago

1-800-Battery is rated 4.3 based on 5,610 reviews