1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 6,396 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 6,396 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Waited on hold for 75 minutes reading the text message we’ll be with you shortly: Very poor and no one to speak to as well. Service man was very competent and worked diligently.”

Helpful Report

Posted 3 years ago

“Received text on the back end of the 2 hour window saying installer on way, 19 minutes with tracking info, received e mail saying order status changed to "In Route". 30 min later texted installer, no response, hour later called installer stated he is not coming, they could not get battery(this is a very common GMC product). He had a very bad attitude. After another hour with CS they scheduled another driver for first thing next morning. No one has shown up, no contact, writing this review while I am on eternal hold with CS. I would give this a minus stars if I could. Total Rip Off, do not use this company. They should not be allowed to take credit cards. If I were stranded on the side of the road I could have died in the cold last night.”

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Posted 3 years ago

“Watching the mechanic struggle removing the battery was stressful. He did not handle things professionally. He may need glasses.”

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Posted 3 years ago

“Dre, the installation specialist, was great— knowledgeable, friendly, and efficient. Job was well done.”

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Posted 3 years ago

“Excellent job 👏”

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Posted 3 years ago

“DON'T. CALL. THESE. GUYS. Call an uber and go to the nearest auto supply. They do not honor the guarantee. Here's a quote from my mechanic. "A dirty little guy in a beat-up truck showed up and told me to charge the battery and left". He gave a different story to his company. I have proof. JUST DONT. Spent over 350.00 what a rip off.”

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Posted 3 years ago

“Customer service and technician were very good am I going to get a battery warranty card in mail”

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Posted 3 years ago

“So convenient and easy! I appreciate that this business model exists.”

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Posted 3 years ago

“It was as promised. Price was a little high.”

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Posted 3 years ago

“Very professional, highly recommended, would use them again”

Helpful Report

Posted 3 years ago

“Lamar delivered and installed my battery quickly and efficiently! He was kind and courteous. I would recommend him and 1800 battery to anyone!”

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Posted 3 years ago

“Arrived the same day. Very polite and efficient. Had a difficult battery location and still had it changed out in less than 30min.”

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Posted 3 years ago

“Was much later than expected, but once here did a great job. Swapped it out and was on his way. My technician was great”

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Posted 3 years ago

“Great service quickly”

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Posted 3 years ago

“Efficient and professional. Could not be more satisfied. Maverick was great highly recommend.”

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Posted 3 years ago

“Mr Brown did a fantastic job. Back on the road. In 20 minutes. Highly recommend 1 800 batteries.”

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Posted 3 years ago

“Hi, The battery replacement was quickly done. But one thing that I was perturbed was the re-programming needed for new battery for my Audi Q5 so that new battery is not over-charged was not known to the technician. I requested him multiple times to take care, but he said that if battery is already working and there is no prompt thrown on the car dashboard, nothing to worry. Hopefully he is right, because, if he isn’t, then the battery will die soon and I will have to call you guys to replace again being in warranty”

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Posted 3 years ago

“When do I get my warranty?almince”

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Posted 3 years ago

“They did not deliver the battery that I selected which is higher quality. They gave me 2 options either I accept the product with a little discount or I refuse with a $100 fees for their deplacement. it's been more than 2weeks I accept the discount which they never credit me.”

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Posted 3 years ago

“This company was fast, efficient, professional, and reliable!”

Helpful Report

Posted 3 years ago

1-800-Battery is rated 4.3 based on 6,396 reviews