1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,609 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,609 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Hakeem was the type of employee that any company would be proud to have on their team! From initial call to completion just 2 hours!! Never did i expect such great customer service!! Such a rarity these days! Thank you!”

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Posted 3 years ago

“Excellent service especially the technician Eldreek Whitaker was on time & efficient - took him only 1/2hr to locate the hidden battery & changed it. Thank you, Eldreek!”

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Posted 3 years ago

“The technician was prompt, polite, thorough, and did a suburb job.”

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Posted 3 years ago

“I was very unhappy with my experience with 1-800-Battery. They initially estimated someone would arrive in about an hour. It ended up being 5 1/2 hours, and they never bothered to reach out to me to tell me they would be delayed. I understand they were short-handed, but a little communication would have gone a long way. When the technician finally did arrive, he didn't have all the tools he needed and then, it turned out he had brought the wrong battery. Next time I need a new car battery, I'll take my car to a shop. One out of five stars.”

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Posted 3 years ago

“Mr. Jesus Rodringuez arrived at 12:02 PM Keep in contact with tell me he’s near bypass When he arrived went straight to my jeep took the old battery out put the new one in He made sure it was the right battery he pick up asked does it have push start I informed yes! Very nice hard working Jesus and he enjoyed he’s work. He would be great supervisor! My name is Gregory Banks customer!”

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Posted 3 years ago

“thanks to your tech it cost me an extra $645.00 at the Ford dealer to fix what he screwed up. I was wondering if this was you would you go to small claims court? Just askin'”

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Posted 3 years ago

“Fast and efficient service. Replaced old battery with no issues. I will use again.”

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Posted 3 years ago

“Great & timely service on car battery replacement!”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Fast and reliable service”

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Posted 3 years ago

“Battery arrived much quicker than expected and associate was very helpful and new right away what had drained my Battery and told me what to tell my mechanic what to look for. My battery was getting pretty old and though I might not have needed just yet it was just a matter of time before I did. Excellent service.”

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Posted 3 years ago

“The installer did a good job overall. However, I did not receive a written warrenty in which the installer stated that I should receive it by email. As of today, I have not received it.”

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Posted 3 years ago

“The serviceman was wonderful it is just the company does not have enough workers and the wait was over 5 hours. Fortunately, it was not an emergency for me but I would not be happy if time was of the essence.”

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Posted 3 years ago

“1. You were 3 hours late. 2. Tried to up charge me on the type of battery I required, 3. Did not give me a core discount. 4. Took the core. I think your service sucks and next time I am stranded like this I will call a mobile mechanic and not get charged like this. I would not recommend your services to anyone.”

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Posted 3 years ago

“They were quicker than they said. Very happy!”

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Posted 3 years ago

“Technician not very knowledgeable. Said it was my starter that was bad. With further investigation and expense it turned out to be the battery all along.”

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Posted 3 years ago

“I received excellent service from Luis and he was able to get me back on the road in no time. This service is crazy fast and he came right to my house to install my new battery.”

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Posted 3 years ago

“I had a fantastic experience. Using this service was quick and easy, and the tech, Eddie Davis, went above and beyond to quickly take of the battery issue.”

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Posted 3 years ago

“After trying to get battery service for weeks through AAA I gave up with them and contacted 1-800-battery. They came right out and quickly changed my battery. I would definitely use them again.”

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Posted 3 years ago

“My battery died and I was told it would be a 3 hour eta. When the technician got there he said he didn’t have the right tool, gave me the battery a hotshot and said someone else would need to come put. Luckily I was able to get in touch with Walter in customer service who was my guardian angel. I just moved here 3 weeks ago and don’t no anyone in the area. I was afraid once I got him I wouldn’t have a charge again. He called me back at least 3 times with updates on when he could get someone back out. I made it home but the car died again. Walter told me he would have someone out first thing in the morning. He was so comforting Bc I’ve had the exact opposite experience with my movers. I’ve been here 3 weeks and still don’t have my belongings. A new technician came out at 9:30 am ( Solomon) this morning. He was great and got the battery in pretty quickly and I’m set to go. I just wanted to say special thank you to Walter for all his help. Kathy Larkin”

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Posted 3 years ago

1-800-Battery is rated 4.3 based on 5,609 reviews