1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 6,361 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 6,361 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchase a battery online I waited for the man to show he never showed I called him up and asked him where he was and he said oh we don't have your battery I have a BMW X5. Nobody called the customer to inform them they did not have the battery so it got really late and I finally called up and they told me they didn't have the battery I bought a battery of Chief auto parts so less money”

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Posted 5 years ago

“Terrible service.”

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Posted 5 years ago

“I’m still waiting for my car to be fixed bc battery wasn’t installed correctly. This is ridiculous.”

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Posted 5 years ago

“Not good. I was quoted the auto battery for my BMW - M3 & paid over the phone. I received a call a few hours later telling me the battery would cost more, much more. THAT IS NOT THE WAY TO DO BUSINESS !!. You quote & collect payment & then call me later it would cost more THAT IS Outrageous. I thought that callback was telling me the tech would be here in 30mins to install my PAID FOR brand new battery.”

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Posted 5 years ago

“I had an appt scheduled for 11am and selected the option to checkout without paying in advance. I was then called and told I had to provide a cc # in advance to use for hold so that someone could come out. So, first, don't offer the option to NOT provide that because then I'm called and asked for it so that's not a good experience. Then, they called me at 2pm on the day of my 11am appt (no contact about being late or anything) to say it was actually going to cost $50-60 more than I had authorized payment for. I told them to just not bother anymore and I dealt with it myself.”

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Posted 5 years ago

“Set up an installation on a Sunday. Received a call back 3 hours later informing me that they did not have the battery.”

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Posted 5 years ago

“I requested my battery to be installed and the technician couldn’t unscrew the bolts for my battery. He called the company and they charged me 75.00 for nothing. I’ve requested my funds to be returned to no avail! I wouldn’t recommend this company!”

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Posted 5 years ago

“Everything made sense to use your service and was all set. Unfortunately, no one called me on the installation day, and left me hanging. So, I bought my batteries elsewhere.”

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Posted 5 years ago

“Tech never arrived. Do not utilize this service”

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Posted 5 years ago

“Sold me a battery that said in stock on the site. When i inquired was told it was being made and not shipped. Missed christmas as this was a gift. I ordered and recieved within 1 week from a Chinese comapny”

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Posted 5 years ago

“The customer care person was very very rude. He abused me when asked about the pricing. He was so rude. I never recommend this site to any one. Worst service ever”

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Posted 5 years ago

“DEAR SELLER.I NEVER GOT THESE.KENWOOD BATTERIES BP5621. WWN-KNB-1 WWN-KNB1.TK-100 TK-200 TK-300.10.8VOLT 600MAH 700MAH.AND CAN YOU EMAIL ME BACK.THANK YOU”

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Posted 5 years ago

“Quoted $215, Billed $315. Never discussed and certainly never given approval for the extra $100 charge.”

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Posted 5 years ago

“after ordering they came to my house with the wrong battery. I gave them all the information on my car explained everything and they still got it wrong.”

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Posted 5 years ago

“No one showed up on time to appointment set the day before. I got no communication from company on what was going on.”

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Posted 5 years ago

“I’m just going to tell you what I went through. I called at 10:30am. A ”tech” arrived approximately 2:30pm. The “tech” was preoccupied on his phone almost the whole time making him use one hand to do his job. Went inside shaking my head at his lack of professionalism. 40 minutes later I went back out. He began to tell me he couldn’t get one bolt loose because he didn’t have proper tools And had to leave for another call. Called them and they said they would call me at 9:00am the following day to have a different tech do the job. After they didn’t call by 10:30, I got a ride to the auto parts store and picked up a battery and installed it myself in under 15 minutes. I should have done this in the first place since I know how, but my car was dead and I couldn’t get a ride to the store the day it died. For this reason, the convenience of having a “professional” come to me and install a new one in my driveway was great. I have never done anything like this before. I will admit that I had a bad feeling about this. Like it was too good to be true. After I was done and I STILL hadn’t received a call from them as promised, I called them to cancel the order. Never again!”

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Posted 5 years ago

“I ordered a battery replacement. After waiting roughly 3 hours with my young son in the car in a parking lot, I was told that the battery replacement could not be done. Finally, the service provided a jump start. However, I was o my offered a minor discount off of the jump service after all that time. And to add insult to injury, my credit card has been charged the original almost $300 charge and I have to go through the long process of disputing the charge with my credit card company. The entire charge, including the jump, should be refunded......now. If not, I should write the review publicly.”

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Posted 5 years ago

“This business is the worst place to do business with. They put the wrong battery in my car and keep telling me they will make it right and give me a credit but have not done so. They keep claiming they need to check with the tech even though I gave them pictures of the wrong battery. Find another place to do business with.”

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Posted 5 years ago

“Installers brought a battery that would not fit in the trunk properly. Installers just jammed it in there and called it a day. I had to strap it down myself later, but it isn't properly installed.”

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Posted 5 years ago

“The technician that came to fix my car is still texting me saying what’s up and came back after the job to “get a tool he forgot”. Honestly my experience was terrifying and I’ve tried to forget about it.”

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Posted 5 years ago

Thank you for letting us know and we regret you were not 100% happy. We have reprimanded the tech and hope you will consider us in the future.

Posted 5 years ago

1-800-Battery is rated 4.3 based on 6,361 reviews