1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 6,361 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 6,361 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The guy who showed up was nice, and did test my battery, but didn't do anything else. I paid over $275 for someone to come out check the voltage of the battery, tell me that's not the problem, and leave all while my car still doesn't start. He didn't even leave me the battery so that I could change it my damn self.”

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Posted 3 years ago

“The time slot I requested (and approved) was 1 pm - 3 PM. Arrival time was 4:45. I received no receipt, no card, no information about the battery installed (as in estimated life span). I did choose one on line, but there was not a plethora of information on line either. The only way I knew anyone was there was a car that started. That was good. Everything else was sketch. I don't have any proof he even installed the correct battery.”

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Posted 3 years ago

“I have been charged $300 for a battery I did not receive. Please refund ASAP.”

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Posted 3 years ago

“Awful. Never show up, takes for ever to respond, then can't get ahold of technician supposedly. Don't waste your time!!!!”

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Posted 3 years ago

“I did not receive a service at all! But I’ve been charged 361.80$ from my credit card! I already called my bank and told them about this FRAUD! Person that talked to me on the phone from costumer service, I believe, is a complete liar! No one showed at my apartment complex, no one came to my apartment to take keys from car that was parked on garage! I did not receive any service that was promised! You waisted my time and money! Also zero calls were received on my phone while they were supposed to work on my car! No one was trying to reach me!Absolutely worst experience I’ve ever had in my life so far. People in this service are SCAMS and THIEVES!”

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Posted 3 years ago

“1 Day delay. No update. Had to call the technician by myself to get updates. Even 1800-battery was not able to contact the technician on their side. Only 1 person for all Kansas area and he decides his own priority. The technician promised to come 3 times and always delayed further. On the phone, he was arguing that it was not his problem if he has other clients. Guess there are other service providers. No discounts despite this issue. Next time I will rather ask a friend for a jump start and go to local stores/garages.”

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Posted 4 years ago

“Very much frustrated, not at all happy and not even I received your service. Rating 0 out of 5”

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Posted 4 years ago

“I was very unhappy with my experience with 1-800-Battery. They initially estimated someone would arrive in about an hour. It ended up being 5 1/2 hours, and they never bothered to reach out to me to tell me they would be delayed. I understand they were short-handed, but a little communication would have gone a long way. When the technician finally did arrive, he didn't have all the tools he needed and then, it turned out he had brought the wrong battery. Next time I need a new car battery, I'll take my car to a shop. One out of five stars.”

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Posted 4 years ago

“thanks to your tech it cost me an extra $645.00 at the Ford dealer to fix what he screwed up. I was wondering if this was you would you go to small claims court? Just askin'”

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Posted 4 years ago

“1. You were 3 hours late. 2. Tried to up charge me on the type of battery I required, 3. Did not give me a core discount. 4. Took the core. I think your service sucks and next time I am stranded like this I will call a mobile mechanic and not get charged like this. I would not recommend your services to anyone.”

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Posted 4 years ago

“Judson the tech that installed was amazing. The rest of the process was a joke.”

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Posted 4 years ago

“My car needed 2 batteries. The driver had 1. The battery was not installed but I still paid a costly service charge.”

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Posted 4 years ago

“Claimed 1 hour, ended up being 4.5 hours. No discount, no refund, no communication. Too pricey.”

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Posted 4 years ago

“They said 1 hour, it was 4 hours.”

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Posted 4 years ago

“i called to ensure I would receive the battery I ordered but the showed up with a totally different battery. Very disappointed. Other than that - everything went quite well”

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Posted 4 years ago

“I needed a battery replaced on site. Went to their website and filled out all of my information. Got a confirmation and tech ID number and a 3 hour window. No issue on waiting. Called their customer service 3.5 hours later only to find out they don’t service my area. That would have been great information to know when I booked it! What a waste of my day.”

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Posted 4 years ago

“This company is terrible. They will lie about the services they offer and scheme you during the install to get more money out of you. As a former employee of the company I've witnessed them put a battery in an a new audi without a scanner and messed up the dashboard codes. Car wouldn't drive an the company would not reply or answer the phone. They will lie on service time appointments ect. These people are modern day crooks. Don't fall for the convenience. JUST GO TO AUTOZONE PLEASE. THANK ME LATER”

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Posted 4 years ago

“Technician was great, was he arrived. Place order for battery at 730am. Said estimate was 120 minutes, but also had a 3 hour window. After 3 hours I try to reach someone. Chat online is painfully slow, 30-45 minutes before someone responds, and calling left me on hold for several minutes. I'm not sure how such a great idea, and great service could have such a massive gap between expectation and experience. Extremely disappointing that what I expected as 3 hours or less turned into an 8+ hour ordeal.”

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Posted 4 years ago

“My battery did not arrive so I had to get a friend to drive me to pick up the battery myself from another vendor.”

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Posted 4 years ago

“Had an appointment from 8am to 10am. Rep arrived at 7:15pm! Ordered a specific battery and another type was installed. Still waiting for a replacement. My rep was very polite and friendly but dispatch needs too pay attention to scheduling.”

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Posted 4 years ago

1-800-Battery is rated 4.3 based on 6,361 reviews