1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,930 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,930 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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English

“Service was timely and well done. Thank you.”

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Posted 2 years ago

“Very pleasant experience. Got appointment next day. On time and texted 30 minutes prior to arrival. Great guys.”

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Posted 2 years ago

“Your estimate of techs arrival too optimistic. Otherwise, everything good. Great tech. Very efficient.”

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Posted 2 years ago

“10 out of 10! Thank you! I was stranded and you guys saved me. I am recommending you to everyone that will listen.”

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Posted 2 years ago

“The service was fast and on time.”

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Posted 2 years ago

“I must admit that I was pleasantly shocked to find out that I could actually order a battery online, have it delivered and installed when I wanted it. The biggest surprise was the service was exactly as advertised. My technician was polite and knowledgeable. I am very happy that I stepped out on faith and chose this company to help me get my car back on the road quickly!”

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Posted 2 years ago

“Service was great would use again.”

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Posted 2 years ago

“My battery was dead and car was in garage All my family were out of town so I called 1-800 Battery and they came that afternoon and replaced it The Tech man was very friendly and I was very satisfied I would refer them to anyone”

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Posted 2 years ago

“The process was easy and the time between my order and the vehicle being fixed was less than 2 hours. Your technician Germaine was very professional.”

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Posted 2 years ago

“Great service! Battery was delivered and installed without a hitch! Technician was great!”

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Posted 2 years ago

“Quick, smooth service!”

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Posted 2 years ago

“Good customer service from the technician (Chris Miller) who installed my battery. He was very knowledgeable.”

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Posted 2 years ago

“It was a terrible experience. I called at 6:30am on Sunday morning and was given an appointment that someone would deliver and install a car battery between 9-11am that morning. No one ever showed up. I tried calling and I also used the text option. No one responded. I was concerned because they already placed a hold on my account for almost $300. I called again and waited for 4 hours in their queue. I finally gave up and called the next morning and a supervisor explained that they closed at 10am on Sunday. They didn't even turn off their phone queue so that whole time was a complete waste. They came the next morning and did the job but it was a very bad experience and I'm getting AAA so I won't ever be stuck having to call this company ever again”

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Posted 2 years ago

“Happy with the service I received yesterday. It was fast and professionally done. Tyeesha was amazing and nice!”

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Posted 2 years ago

“Jermaine was awesome and quick with his work!”

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Posted 2 years ago

“The battery failed after 6 months you r denying the warranty saying I don’t use the car enough. How do you know how much I use the car.??? This is a fraud. Your employee stated that the battery was not proper for a Porsche”

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Posted 2 years ago

“I placed an order and was given a window on the same day from 1p-3p. Checked in at 3p and told it would be by 430p. Checked in again at 445p and was told there was no response from the tech. I cancelled it and received the updated order as cancelled, but my credit card was still charged. Customer service has been absolutely horrible. And please let it be noted, that I live in a large city and still couldn't get service. 10/10 don't recommend.”

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Posted 2 years ago

“Paid for new battery to be delivered and installed.Taking out the old battery the negative clamp was damaged when prying it off the post. New battery installed with damaged clamp. When Technician left car would not start. Called company and was told it was not their responsability.So i was still stuck with car not starting after a 325 dollar charge...So if you need a battery have it installed by a real professional at a certified station if you can. It will save you time, money & aggravation!..”

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Posted 2 years ago

“Very fair price. Great service!”

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Posted 2 years ago

“Service provided was quick and efficient. Thank you!”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 5,930 reviews