1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.27

4.3 Rating 6,408 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 6,408 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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“Very good service”

Helpful Report

Posted 2 years ago

“Outstanding response and service. Ken, the tech was polite, professional and knowledgeable. The service is NOT cheap. However, having a main and auxiliary battery replaced within three hours of calling in my driveway…wow.”

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Posted 2 years ago

“Love the service! This was my second visit with Ismael, very professional.”

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Posted 2 years ago

“i am pleased with the outcome of my battery replacement, the person in charged arrived 35 min past the time but did its job very well and stresed that the battery had a 36 month warranty...will recommend same service”

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Posted 2 years ago

“Excellent company. Great employees. It’s the only place to go!”

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Posted 2 years ago

“The website was easy to use while placing my order and completing the purchase process. The technician arrived on time and quickly got to work. The job was complete within 30 minutes. The car started immediately.”

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Posted 2 years ago

“great service, timely arrival with excellent tracking updates. Technician was friendly and professional and explained well the issues around my battery.”

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Posted 2 years ago

“Isacc was the installer that you sent to me and I would like to say he was a pleasure to deal with and did an excellent job for me. Your company should take great pride in such an excellent representative! Also the initial phone experience with Joe was very well done. I was so happy to find your site and even happier with the service! Well Done 1-800- Battery!”

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Posted 2 years ago

“Gave this company my year, make and model of my car. They looked it up and said they had two options , gave them my preference and a credit card number. They sent my battery with a service tech to my house. She arrived promptly and was very polite and professional. The problem arose when the two batteries she brought would not work in my car and they didn’t have one that would. They charged me for the battery, 75 dollars service charge and mileage. No refund as of yet and when I called about it, they said no refund for the service charge of 75 dollars because of their company policy. They made the mistake, but still charged me for a service call! Buyer be ware!”

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Posted 2 years ago

“I purchased a battery 3/27/23. One year later 3/22/23, I'm having battery problems. I got a jump and took it to my local garage thinking, nothing could be wrong with a nearly new battery, and they told me the battery is defective. A 12 volt battery would only charge to 10 volts. I called 1-800-Battery Customer Service, and was told that my 3 year warranty was void if the battery was removed. I asked for a written copy of the warranty, and I was not given one. I found a document on the web site that said after 30 days I had to contact the manufacturer. I called CBS and they told me all battery warranties are handled through dealer. I called back and got the same garbage from 1800-Battery. Basically, if you buy a battery from these guys YOU HAVE NO WARRANTY.”

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Posted 2 years ago

“Service was provided quick. Service Technician Al was knowleable, personable and professional. He got us back on the road fast. If there were more services provided by Technicians like Al there would be no complaints. Thank you for a painless experience and we will definitely refer friends and family to 1-800-Battery.”

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Posted 2 years ago

“Tyeesh Holt was excellent. She was timely and professional with the installation. I wanted to leave a tip, but I could not when I finalized the payment.”

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Posted 2 years ago

“excellent, unbelieveably efficient was impressed by installer skill”

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Posted 2 years ago

“Live in greater Phila area. They advertise same day service. Called YESTERDAY. They wanted my bank info immediately. It's Sunday & still haven't received service. Won't use them again.”

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Posted 2 years ago

“Very pleased with how fast our battery arrived. Ordered in the morning and battery was installed, old battery taken away and our vehicle running before 1PM. Being Seniors that mean a lot!!!!”

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Posted 2 years ago

“Delivery and Service were exceptional And it was All Good 👍”

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Posted 2 years ago

“I am sold on 1-800- Battery, and will always go there first if I need a new battery. Online Process was easy; follow up was very good; technician knew exactly what he was doing. Saved me time, money, and frustration! Highly recommend based on my experience.”

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Posted 2 years ago

“This service was fast, efficient and installed perfectly. Great service !”

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Posted 2 years ago

“The only thing that I was not happy with was I scheduled the time for 8am-10am. The technician did not come until 4:45pm. I never got any call/notification to let me know. I had to call 2 times and on the 2nd call 1800battery called the technician and said he would be arriving in 45 minutes. This was a 6-8 hour delay from my scheduled time.”

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Posted 2 years ago

“Excellent service. Thank you for responding and getting out to me so quickly for two batteries for both of my cars.”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 6,408 reviews