1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,598 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,598 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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English

“Quick professional service. Diagnosed issue without any trouble and got me going again. Definitely will recommend to friends and associates.”

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Posted 2 years ago

“Everything worked out perfect thank you.”

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Posted 2 years ago

“The response was less than 2 hrs. It was great. Chris was very nice and helpful.”

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Posted 2 years ago

“After waiting 4 hrs, tech arrived, put in battery backwards, had to redo it, the minute he drove away battery light cane on and as i drive to tires plus the car died at the light. When i called customer service they tried to tell me i had an alternator problem, 2 weeks prior i had my car checked bumper to bumper and nothing was wrong with it. The battery installed was a AC delco 47g but my receipt said i paud $289 for Diehard Gold 47H5. They are crooks and liars. I will be contacting my credit card company.”

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Posted 2 years ago

“Excellent service at a great price.”

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Posted 2 years ago

“Excellent, timely service”

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Posted 2 years ago

“was in contact with support at 11 am to schedule someone to come out. scheduled any time between 4-6. at 6pm i called foran update and was on hold for 2 hours with nobody answering the help texts. sub contractor called at 8:00 and came at 9pm.”

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Posted 2 years ago

“Pricey but worth it. Made it easy to get the battery same day from home, pretty quickly. Communication on timing could have been better (we got the notification the service person was arriving in SEVEN minutes once dispatched). The contractor did the job well, but could have been more professional. He showed up in pajamas.”

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Posted 2 years ago

“Although I was disappointed that the price was rather high compared to going to a store I found this very convenient. In addition, the arrival and installation were done quickly and I was on my way shortly after the arrival of the installer.”

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Posted 2 years ago

“I've used 1-800-Battery twice and was very pleased with the way it works and the people who came and replaced my batteries. It is a very simple way to take care of a car that has a dead battery that can't be charged.”

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Posted 2 years ago

“5 star service. Easy to book, loads of communication, very nice technician.”

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Posted 2 years ago

“I never knew this service existed and was worried about how I was going to get the car battery changed. So happy with my whole experience. Ordering the battery, setting up the appointment were all so easy and efficient. Kamall, my tech, was so very nice and explained every step he was taking. He was very professional and nice.”

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Posted 2 years ago

“What a fantastic Service! It took less than an hour from start to finish.”

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Posted 2 years ago

“Very satisfied! Levi called ahead of time, he got there within the schedule time, was very friendly, and quickly changed the batteries. Will be using them again. Worth the money.”

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Posted 2 years ago

“Ordered battery at 9:30 am didn’t get to house till 6:30 pm but the installer was very polite and knowledgeable. He did a great job with the installation. Would probably use again.”

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Posted 2 years ago

“Maverick is an excellent tech. Response and communication was excellent”

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Posted 2 years ago

“It’s frustrating when your battery fails! I reached out to 1-800-Battery and had a new battery installed by a knowledgeable tech before the sun set. I was notified when they were on their way, and was sent tracking information to follow his progress. Christopher was amazing, and quickly tested and discussed next best steps with me. Battery replaced, and took my old one off for recycle. Quick, easy … and done. I couldn’t be more satisfied.”

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Posted 2 years ago

“Very disappointing experience. The technician was very nice but was sent with a battery that did not fit the car. The tech contacted the "office" and they said the car required a specific OEM battery and Battery.com could not purchase said battery from its suppliers. Therefore, the entire effort was useless and remained with a dead battery. Battery.com refunded the price of the battery but did not refund the trip expense. Since the contract was to replace a battery and they could not provide the proper battery, I would think the entire expense should be negated. Called to ask for full refund and nothing was done to provide customer satisfaction. Not a good way to build a business.”

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Posted 2 years ago

“Kamall was great to work with, knowledgeable and friendly. Highly recommend”

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Posted 2 years ago

“I had an appointment between 2 and 4 pm. Driver showed up at 5:45 and called to tell me he was at the car. I told him I was walking over and it was a 10 minute walk. Driver was rude and told me had to leave. I called customer service and asked for a refund, which still has not hit my account.”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 5,598 reviews