“You guys were awesome. You had a delivery issue with your seller which you promptly corrected. I got the tickets way before I was expecting them and unlike your competitor you actually seem to care. We will be using you from now on for all purchases.”
“It was a great experience buying tickets for the Sebastian Maniscalco show in OK. It was such an easy process and the price was fantastic! Very happy experience!”
“I got parking passes in addition to tickets for the event. My parking pass didn't have a QR code. Luckily there were some people at the parking garage who attended the concrrt who were at the entrance. They had to call a number to get back into the garage. And luckily, somehow, we were able to exit the garage with our cars. God knows what would have happened if no one else was there.”
“Thank you so much. I thought I had lost my ticket due to a problem with the seller! And this app helped me with a replacement or refund. I would use it forever.”
“Tickets I bought came and were great, but waiting until 2 days prior to the concert for the actual tickets to be emailed was enough to make you have a stroke.”
“Once you buy on StubHub you have to wait for all of these emails to download and release the tickets and it just seems an abundance of communication when it could be so much simpler. I also purchased parking tickets that when I purchase them showed they were exactly by the United Center's entrance. When I got there the guy scanning them said I wasn't a lot several blocks away because they were Spot Hero tickets. We went back and forth and he finally let me in, but honestly the whole StubHub experience was not great.
There has to be a much simpler way than how they handle it.”
“The performers were tremendous.
But the seats were so high that your view of the stage was obstructed by a light bar. Made it hard to see until the performers moved to the right spot.”
