“Poor experience and poor customer service chat bots. Did not receive Premier Parking passes paid for additional- instead General Passes (which are free c tickets!!) and then finally after contacting human after multiple attempts and huge waste of time they try to deny claim. Buyer Beware!!!!”
“Terrible service. I've been contacting them for three weeks now, but I still cannot find my tickets. There has been no response to the email that they promised. The live chat is also awful. I will never book tickets with them again!!!!!!!!!!!!!!!!!!!!!!!”
“Once again I’ve had a positive experience with purchasing tickets on Stubhub, this time for an Atlanta Dream game. Typically the prices I pay for tickets on Stubhub end up costing less than Ticketmaster. Tickets are always delivered, received and accepted at the venues with no problems!”
“Ordered tickets in January but didn't get the tickets until a few days before the concert which was a bit worrisome with the amount that was paid. With that being said, I got the tickets and had a great time at the concert.”
“Purchased tickets in April. Everything went smoothly as in prior years. Unfortunately we had to leave after the first inning because of an illness. Thank you anyway.”
“The site is easy to navigate, understand, and process. Ticket inventory updates are timely, transaction fee itemization is clear, and digital ticket transfer is seamless. An event reminder email is also sent providing confidence in the transaction.”