“I had a problem where the seller did not transfer the 4 tickets purchased. Through chat Stubhub investigated and an hour before the concert they provided alternative tickets. The tickets were in an above section however, and they gave me only $16 for the inconvenience. I do not know the going price of the seats they gave to me. I can only assume because they were a section above that they would have been less that a total of $16, or $4 per ticket.”
“Ordered & PAID for tickets for a baseball game, tickets were there for a few hrs, then were unavailable/returned.. game was this past Saturday night, was told I'd get a full refund, after communication with seller went nowhere..it's Tuesday of the following week & have yet to receive refund & been hung up on 3 times today trying to get to the bottom of this..this is the seller fault but stubhub has my money so now itson them.”
“Amazing concert (Oasis). Reasonable prices for the tickets. Was on tinderhooks waiting for the tickets for a bit, but they came through and they were easy to use at the gate. App is easy to use as well.”
“Their collaborative spirit and ability to meet your needs as a customer are exceptional! I'm super happy because they resolved the issue of some tickets I had purchased at the last minute. I'm super happy, thank you for your complete support!”
“Horrible experience.
Was sent the incorrect tickets.
They requested them back. Which I did do.
Still waiting for the correct tickets.
This has been going on for over a week.”
“StubHub is a great app for game day tickets. The transaction was smooth and easy. Seat selection and view was amazing along with the price. Tickets were transfer immediately. My family had a great time.”
“Easy to purchase the tickets to Lion King via the app. Ticket delivery once they were released was simple. Scanning the tickets at the show was easy. And the show was great!”
