“Got a ticket for Villa v Barcelona in Champions League.
Rapid response via email, so i couldn't complain with my purchase. And the ticket was emailed over as PDF format.
Would defo use this service again if needed.”
“Quick and simple. Got the tickets early on, good price!
Was kind of hoping the advertised price initially was the final one, but I understand the visual hook”
“My son enjoyed the suite. The only issue we had was the seating was not clear. I didn't realize I had paid for a barstool and my ticket had barstool numbers but the barstools itself didn't have any numbers on them”
“Communication about how to recover the tickets were clear and the follow-up by the team was excellent. Easy to use the app and no fears about tickets not showing up”
“I purchased a parking pass thru StubHub. I received an email from them indicating that I would receive another email from the seller, which I never did. Stubhub doesn't make it easy to email them or call, only to chat with some robot chat. I eventually went with TICKETMASTER and bamm I received my pass almost immediatley. Don't use StubHub they are NOT dependable”
“The fees are high. It would be helpful if you listed the actual seat numbers vs "two seats together". Also, why if there are 4 seats, the aisle seats are allocated before the inside seats? Why not allocate the "better" seats first?”
“Didn’t get my tickets in time for the event. When they eventually came the links didn’t work. Reported it to the chat while all of this was going on. They won’t give me my refund because they said I didn’t report it in time. Trash company. Use an any other ticket app.”
“Bought ticket to LSU ALABAMA supposed to be sec 611 row 2.Paid got ticket was sec 611 row 22. Contacted stubhub.
After 3 dsys they requested screeshots of ticket
Sent scrrenshots of ticket was told to send them the ticket that it wouldtake 4 days to esculate a claim
that would make it be after the day of the game how convient for them.
I didn’t send the ticket because I’m not stupid then I would have missed the game but I learned that
The 100%fan ticket gurantee is a joke
I will never buy a ticket on stubhub again nor reccomend them to anyone buyer beware!!”
“Disappointed in the lack of support. Bought tickets on 10/22 for the 11/22 Bears game. Ran into a same-day delivery error & customer service has completely stalled. 4 phone calls, 2 help requests, and an "escalated" case that's being completely ignored. I am traveling across the entire country for this event. The game is almost here - I need my tickets delivered or a FanProtect refund issued now. Please help.”