“Stubhub is great to use. They really stand behind their tickets. Our seats were amazing and at a very much lower price than people sitting around us. Thank you for a great anniversary experience. Usher and Chris Brown did not disappoint! Shout out to Stubhub for helping to make it happen.”
“So far I’ve used Stubhub a few times and every transaction has been flawless. Tickets were real, I received them in a speedy fashion, and they worked at the venue with no hassle.”
“Their 100% guarantee for receiving your tickets in time for a concert is a hoax. Customer support was a joke and they did not help even an hour before the concert. I have used stubhub for over ten years and never had issues in the past, but sadly I deleted my account because I never want to work with this platform and their personnel again. They even tried to say I was being disrespectful even though they were not being helpful. I didn’t say anything vulgar or rude towards their representative and they flagged my account. This is the worst customer experience I have ever dealt with and do not recommend their services.”
“Ease of selecting seats. The purchase process was very easy, direct, and honest about final price. Also, was able to get a good understanding of the view from my seat.”