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Stubhub Reviews

3.8 Rating 9,520 Reviews
70 %
of reviewers recommend Stubhub

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I ordered tickets for an April event in November and hadn't received them yet by 3 hours before gametime. Stubhub contacted me to confirm that I hadn't received them, and offered me an immediate full refund back to my credit card OR a Stubhub credit for the amount I paid PLUS an extra amount. I chose the Stubhub credit since I still wanted to go to the game. I got new tickets and have some credit money leftover.
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Posted 1 week ago
No issues at all. It was easy from start to finish! The seats were great!
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Posted 1 week ago
Everything was easy.
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Posted 1 week ago
I purchased our tickets on our way to the game. The tickets were in my account in less than 5 minutes! Great experience!
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Posted 1 week ago
We had great seats with a good view and had an amazing time!
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Posted 1 week ago
Love the "all-in, no surprise," pricing
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Posted 1 week ago
Got my ticket right away. Easy
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Posted 1 week ago
It’s smooth process
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Posted 1 week ago
Thought the parking personnel was a bit confused because they didnt know the161 garage is also operating the one directly across the street from them, they honored the StubHub ticket.
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Posted 1 week ago
Easy and accurate
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Posted 1 week ago
Got my Ticketmaster tickets right away. Super fast checkout and I love how they show the approximate view of the seat. Super accurate and reliable
Stubhub 5 star review on 16th April 2026
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Posted 1 week ago
I bought a ticket on StubHub to the Kraken game 10 minutes before puck drop and ticket delivery was quick and flawless!
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Posted 1 week ago
Easy, fast and great price.
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Posted 1 week ago
I ordered a parking pass through Stubhub for a STL Cardinals game this past Monday. It was less than two hours before game time and the seller had not sent the pass. I contacted Stubhub and the lady I spoke with helped me get a different pass (which was an upgrade from what I had purchased). She was very nice and helpful. Her customer service was top notch.
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Posted 1 week ago
Great priced floor seats. Easy to access tickets.
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Posted 1 week ago
0 stars . Believe me, don’t be fooled. They usually will send you a paper copy and it will arrive few hours before your event. The most stressful purchase ever. Customer service also was not helpful at all.
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Posted 1 week ago
The instructions for collecting the tickets were very clear, and the salesperson was very attentive, making sure we knew exactly what to do at all times. Excellent place and experience.
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Posted 1 week ago
A great platform to purchase tickets. It is easy to find the ones you want and the pricing and fees are all up front. They delivered the tickets in seconds after they were ordered. Seats were perfect.
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Posted 1 week ago
Not happy , unfortunately. The pass I received was not what I ordered. Maybe there needs to be a check on who is selling what.
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Posted 1 week ago
Great service, customer service people help me great time to make it happen. Even thought my tickets had expired for awhile. Thank you very much Stubhub team.
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Posted 1 week ago
Stubhub is rated 3.8 based on 9,520 reviews