“Went to see Bad Bunny in Lima, one seller didnt sent tickets on time they kindly exchanged another set of tickets for free. Fast and risk free service!”
“We purchased two tickets for a concert in Boston. Due to a personal issue I had to cancel the trip. The StubHub recommended listing the tickets in their sales site. No news for months. Just one day before the concert they texted that someone wants to buy the tickets. I immediately went to the StubHub web page and explained them that I am going to use the tickets myself and the tickets are not on sales.
Today (one day after the concert), I was just charged for the full amount of the tickets ($360) for penalty. Penalty for what? They said I did not delist the sales. Ok I did not de-list but when they contacted me I immediately let them know that I am keeping the tickets myself. What kind of harm did I make to the StubHub? Betrayal of their sales promise to potential buyers?
If they charge this ridiculous penalty, should not they inform the customers like myself this ‘fine’ print in a more explicit way beforehand?
This is a complete rip off!”
“Terrible. Purchased tickets almost 2 months ago from stubhub. The day of the event, this is now sold out, they advised my tickets are "no longer available". Stubhub is a scam.”
“I have used Stubhub for Bruins games without a problem. I tried the service to see a show in Boston at the Boston Opera House and just like the Bruins game everything went off without a hitch. There were no surprises regarding the fees and my tickets came to me ditially and worked flawlessly. I will use Stubhub again.”
