“I ordered tickets for an April event in November and hadn't received them yet by 3 hours before gametime. Stubhub contacted me to confirm that I hadn't received them, and offered me an immediate full refund back to my credit card OR a Stubhub credit for the amount I paid PLUS an extra amount. I chose the Stubhub credit since I still wanted to go to the game. I got new tickets and have some credit money leftover.”
“Thought the parking personnel was a bit confused because they didnt know the161 garage is also operating the one directly across the street from them, they honored the StubHub ticket.”
“I ordered a parking pass through Stubhub for a STL Cardinals game this past Monday. It was less than two hours before game time and the seller had not sent the pass. I contacted Stubhub and the lady I spoke with helped me get a different pass (which was an upgrade from what I had purchased). She was very nice and helpful. Her customer service was top notch.”
