“Scam me for $1500
SCAM! Don't buy your ticket here! Especially if you are looking for soccer world cup tickets!! Bad customer service! No refund! No exact date to get the tickets! No immediate booking # or tickets.”
“I purchased parking through StubHub. When I received a message afterwords it stated that the parking was 2.5 miles from the venue. I called customer service and let them know that I needed to park in a handicap spot in the main lot. I had paid more an it cost to park in the main venue lot to park in a lot far from the venue that I could not use. I therefore had to pay to get into the main lot in addition to the money I wasted on StubHub.”
“Absolutely unacceptable – avoid at all costs
I purchased 4 tickets through StubHub and never received them.
I followed up all week via email and online chat and was constantly reassured that my tickets would be delivered. Even on the day of the event, while travelling to the venue, I contacted StubHub multiple times and was repeatedly told “the tickets will be sent shortly”.
Only one hour before the event started, after endless chasing, I was finally told that there were no tickets. They had either sold them to someone else or double-booked them.
This is beyond disappointing — it is grossly negligent and feels like a scam.
Because of StubHub’s failure, we had to turn around and go home, with heartbroken, disappointed children, as the event was completely sold out and there was no way to replace the tickets at that point.
Do NOT use this platform in any way.
You cannot trust them, their reassurances mean nothing, and they leave you stranded at the last minute with zero accountability.
Worst ticket-buying experience I have ever had.”
“This is the worst place I've ever bought tickets from. I bought tickets in Charlotte for the Warriors game, and I couldn't get into the stadium because the tickets never arrived, and the stadium staff had to send me to even worse places than the ones I had originally purchased. DO NOT BUY TICKETS FROM THIS SITE, because they will leave you with a million problems.”
“I purchased tickets fro the upcoming guns in roses concert my tickets were pit tickets they sent me general admission tickets I contacted them they told me I would receive tickets that were equivalent to what I bought the ticket price has now went up and they will not offer me tickets they only want to give me a refund. But it was their mistake that made all of this happen”
“Thank you! We were in Florida and two hours before the dolphins game, our tickets were not released. Stub hub worked we me and about an hour after emails and texts, stub hub gave us new tickets.”
“A joke. High fees. The rockets app did not load correctly. Couldn't sell my ticket. No way to communicate with seller. Find some other way to get a ticket.”
