“StubHub emailed me day of Styx concert saying they couldn’t deliver on tickets offered second rate replacement or refund. Took refund but lost $30 from purchase price. NEVER AGAIN StubHub, if I could give a minus one review, I would”
“The seller did not deliver the tickets on time for the event. I bought alternative tickets to the event to ensure my friends and I, who had flown in from out of town, were able to go. StubHub refuses to refund the $1000 I spent on the event, because I did not tell them before the event happens.
Basically, StubHub's guarantee is that rather than spend the time at the event, you can spend the time on the phone with customer service.”
“Purchased tickets for RUSH in DC for October 25, 2026 show. They kept saying tickets would be delivered 3 hours prior to show. We never received tickets. Heartbreaking!!!!”
“World cup tickets, After providing all the info stubhub support admitted it probably was a scammer and they would try contact them, i have probably have spent 20hrs on the phone to support (90% of that is going through the pre recorded bots) and got nothing back”
“Excelente la Empresa, como ha sido su respuesta siempre. Realmente es una tranquilidad comprar a través de la misma y ya hace muchos años que estoy vinculado. Así que una vez más, muchas gracias. Abrazo.”
“The worst part experience I’ve had in my life!!
I paid for my tickets 2 weeks before the Dream game on Wednesday 21 October! Was told not to worry my tickets would be available before the game!
I got off work early, purchased a jersey and adidas sweats!!! I put gas in my car, sat in traffic for 1 1/2 hours! Arrived at State Farm Arena 2 hours before the game and waited for tickets!
The tickets were not delivered! I called StubHub talked to a worker, asked for a callback from a supervisor!
I want my refund and additional money for my time and gas!
I got a call from the supervisor and He said “NO ONE TOLD YOU TO GO TO THE ARENA!
I will never use the site again!!! The worst ever!!!”
“Bought world series tickets failed to deliver. No other tickets offered just refund. Sent parking pass that never showed up xant access yet they say I received it. Avoid stub hub at all costs. Stughub is a fraud!!!”
“I'm a last-minute person and being able to find tickets at the last minute for cheaper than initial price has been a wonderful delight. I've been lucky and the sellers have been quick about transferring tickets without issue.”
