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Stubhub Reviews

3.7 Rating 8,460 Reviews
68 %
of reviewers recommend Stubhub

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I bought tickets that were never sent to me, yet I was still charged. I tried contacting support, but they couldn't help me because it seems they simply don't verify the sellers' information or the validity of the tickets. The response was that I contacted them three days after the event, and the reason I contacted them three days later was because the transaction wasn't showing up in my bank account.
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Posted 1 week ago
Sold me tickets to event event with age restrictions and never advertised it. I submitted proof from the actual venue and they fought with me and gave me the run around for a month. Then told me the tickets were released while they investigated. Telling this is my fault and now I’m out $140 for an event I cannot bring a child too. I even have in writing they see the age restrictions. Do not use this company you are not protected with their fan protection you will be screwed! First and last time using this company!
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Posted 1 week ago
I was leery about buying parking tickets in advance but it turned out well. Parking lot was only one block from event. I will use this parking lot and purchase of buying a parking pass in advance again.
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Posted 1 week ago
Good price for tickets
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Posted 1 week ago
Ordered tickets to see Bochum play Paderborn the day before the game. The e tickets were emailed to me within minutes ! Everything went perfectly. Will definitely use Stubhub again ! What a great game it was ! 👌👊
Stubhub 5 star review on 17th February 2026
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Posted 1 week ago
Great experience
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Posted 1 week ago
Easy to use and received our tickets right away!
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Posted 1 week ago
Worked great!
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Posted 1 week ago
Great seats! Very easy to use this service. Highly recommended.
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Posted 1 week ago
Ordered the tickets the morning of the event. The tickets arrived before 10 AM. Excellent service!!
Stubhub 5 star review on 17th February 2026
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Posted 1 week ago
Fast and quick process had no problem at all.
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Posted 1 week ago
Easy to order. Not so easy to retrieve tickets. Didn't realize you had to go to ticketmaster to get them. Very stressful when you're at the gate.
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Posted 1 week ago
Last minute ticket purchase Easy-to-use Great Show happy I was able to get tickets and the transfer of ticket went well. A bit pricey but we'll worth the cost of the extra fees
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Posted 1 week ago
Flawless!!!
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Posted 1 week ago
You all did a good job getting my parking pass to me on the same day of the concert so Thanks!!!!
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Posted 1 week ago
Tickets came quickly and easy to download and access. The first time I used Stubhub there were problems and I didn’t get the tickets I ordered (I got tickets, but not the good seats I purchased) after traveling all the way to Las Vegas, but with documentation of screenshots from messages, download errors, photos, order confirmation, etc. Stubhub refunded my money and even called me personally. While I was hesitant to use them again, I gave it a shot and have now used them 5 more times and all easy transactions. I continue to use Stubhub with confidence.
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Posted 1 week ago
Despite a late stumble by the original provider, Stubhub managed to make good by coming up with great tickets to a sold-out performance making it a happy Valentine's day celebration. Kudos to the Stubhub organization.
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Posted 1 week ago
This seat popped up at the perfect time.
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Posted 1 week ago
Answered all my concerns quickly and efficiently. Delivered! ❤️
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Posted 1 week ago
Ease of purchase and receiving tickets
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Posted 1 week ago
Stubhub is rated 3.7 based on 8,460 reviews