“I bought world cup tickets 5 months ago, the day before they tell me that they can't get my tickets. They're giving a refund but this is BS. I bought a flight and hotel for this”
“Tickets never delivered for Hamilton in Nashville. Called customer service three hours before the show even started day of and they kept telling me they were escalating it however I never received tickets from them. I highly recommend skipping purchasing through this application and purchasing from the venue directly.”
“Everything went great! This is my first time using Stubhub and I was worried especially since I was paying so much for World Cup tickets. I called customer service with questions and they were very kind and patient with me. I would use it again!”
“Quick buying of concert tickets at reasonable prices + swift delivery.
The commissions are pretty high and accepting the tickets is a bit of a headache as the apps are not available in Spain, hence you need to access via web.”
“Had an issue getting the tickets delivered to me but when I called the Stubhub employee was so patient and really helpful making a bit of a stressful situation seamless.”
“Had an issue getting the tickets delivered to me but when I called the Stubhub employee was so patient and really helpful making a bit of a stressful situation seamless.”
“Went to a FIFA World Cup game in Toronto but did not like the way the mobile tickets were transfered to the FIFA site... Lots of confusion with difficulty finding tickets/code on FIFA site. What added to the confusion was what we were told...that FIFA release game tickets/codes only a few hours before game time as an added security layer. I was grateful that the ticket office at Toronto Stadium was able to sort things out(2hrs and 15mins prior to game time!) and properly find my tickets on my mobile device. I've always just downloaded tickets from StubHub and then into my google wallet in the past... Way easier. StubHub App=easy... FIFA App=difficult/not good”
“Worked just like described. I got my ticket notification via email; I got the ticket through the app; I enjoyed the FIFA game!! All notifications were timely. No hassles at all. And what was declared as the location was in fact accurate. I will trust StubHub next time I need a ticket. Thank you.”
“This was my first time buying tickets online and for some reason my email was blocked and I couldn't get my confirmation code. Ticketmaster said they could not help so I called Stubhub and the girl was awesome , she was able to switch my email to another account and I got my ticket in the parking lot just before the show !!!”
