“It was a great game. Purchasing the tickets was easy and there were no issues. It was my first time purchasing tickets in this way. I was very pleased with the price and the ease of doing business.”
“I had bought tickets for the Spurs/Hornets game, for a 7PM game, the NBA had changed the time to 2:30PM two weeks earlier but i did not know that and the tickets were still sold for 7PM. I could not attend the earlier timeframe so was forced to sell the tickets. When i went to sell the tickets the tickets were sold for half the price of what i paid for them. I am frustrated that STubhub would not have known that the time had changed and should not have sold tickets for 7PM for a game scheduled for 2:30. I had reached out to StubHub about this multiple times to ask them to at least support the fees I was charged they continued to state “this is our policy”. Not a great customer experience.”
“Mostly good experiences over the years finding tickets here. Do NOT however buy parking unless you are clear on where the lot is!!! I paid for a spot only to find it was in a bad neighborhood and a long walk. Found another garage so paid twice.”
“Purchasing the tickets was easy, but actually receiving them was way to hard and complicated. Going through AXS and trying to figure out how to download them onto my phone was very complicated, way more than it should be. Please figure out a way to simplify that transaction or I will need to find another way to purchase tickets in the future. Thanks”
“The seller ended up not transferring me our tickets, which was quite upsetting as we were outside the stadium expecting to go to the concert.
Thankfully, after many phone calls StubHub came to the rescue and directly sent me amazing tickets (at no extra cost) that were 4 rows from the stage!!
My daughters and I had an amazing night thanks to Stubhub.”
