“I purchased a last-minute ticket in the dress circle for Operation Mincemeat in Boston on Tuesday, October 20. The sight lines and seat location were outstanding and the price was reasonable.”
“They gladly took money - then passed off to ticketmaster - ticketmaster wouldn't let us create an account or access the tickets, Stubhub said it wasn't their problem - ticketmaster said it wasn't their problem. Massive Fraud!”
“Sold tickets 9/12 to an event. Sent them the “safe way” by uploading the tickets along w the listing. It has been almost a month and a half since they sold and stubhub is refusing to pay me. I’ve contacted support about 4 times and each time they tell me that they’ll “escalate” my case, yet no one ever follows up. They owe me $315 and are refusing to pay me. I’ve been using stubhub for years and never again will I use them. SCAMMY company. 0/5.”
“Went to Game 1 of WNBA finals, Valkyrie vs Dream. Got my ticket the day of, I think 3 hours before game time. The process went smoothly and enjoyed my seat.”
“Everything was seamless. Parking pass worked great. However, we discovered that you can pay $40 to park in this lot on gameday, so I overpaid by $80, but now I know about that lot for future games.”
“StubHub emailed me day of Styx concert saying they couldn’t deliver on tickets offered second rate replacement or refund. Took refund but lost $30 from purchase price. NEVER AGAIN StubHub, if I could give a minus one review, I would”
“The seller did not deliver the tickets on time for the event. I bought alternative tickets to the event to ensure my friends and I, who had flown in from out of town, were able to go. StubHub refuses to refund the $1000 I spent on the event, because I did not tell them before the event happens.
Basically, StubHub's guarantee is that rather than spend the time at the event, you can spend the time on the phone with customer service.”
