Howdy, thanks so much for your honest feedback! We're glad that your package made it to you safely - there's been a little bit of reshuffling with our postage times to Australia, so we hope you try us out again 😊
Hey there, thanks a bunch for the honesty!
Our team are 100% dedicated to providing you with the best service, so we'll make sure to take this on board.
In the meantime, don't forget that we offer a price match guarantee. If you find the exact same listed for cheaper by a competitor, we'll match it 😉
“It’s a handy and good device to keep with you! T does have few speed which is good! The only problem is the button to open is a bit hard I had to unseal .”
Oh no, we're so sorry about this!
We can see you have not reached out to us directly so thank you for letting us know through this review - one of our friendly customer care team members will be reaching out to you now!
Please keep your eyes peeled on your inbox 👀
“The package arrived beaten up, box was practically broken in. Also, the vibrator was either damaged or of terrible quality because it sounded like a lawnmower when turned on - no vibration, just rattles”
Oh no Lewis, we're so sorry about this!
Someone from our friendly customer care team members will be reaching out to you now ASAP about this.
Please keep your eyes peeled on your inbox 👀
Oh no Stacey, sounds like you have a faulty item on your hands! We can see you have not reached out to us directly so thank you for letting us know through this review - one of our friendly customer care team members will be reaching out to you now so we can see what can be done to resolve this!
Please keep your eyes peeled on your inbox 👀
Hey there, thanks so much for your email! Really sorry to hear this, we've double checked your tracking on your order and can see this was delivered shortly after you left this review.
Someone from our friendly customer care team will be reaching out to you just to make sure you've received it now 😊 Please keep an eye on your inbox for any incoming emails!
