Adulttoymegastore.com.au Reviews

Name: Adulttoymegastore.com.au
Rating: 4.30

4.3 Rating 1,936 Reviews

81 %

of reviewers recommend Adulttoymegastore.com.au

Company Reviews

Metrics

Info

4.3

Based on 1,936 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

1800321327

Email:

info@adulttoymegastore.com.au

Adulttoymegastore.com.au 5 star review on 19th March 2023

Meg

Adulttoymegastore.com.au 5 star review on 5th August 2022

Emily

Adulttoymegastore.com.au 5 star review on 31st January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased 3 items online, ordering was easy and delivery was quick. I’m very happy with my experience and the products I purchased and am happy to recommend to anyone else. Thank you”

Helpful Report

Posted 1 year ago

Hiya! We loved hearing that your experience shopping with ATMS was a fun one - we hope that we can do it again soon 🥰

Posted 1 year ago

“Good value good toys”

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Posted 1 year ago

Helps when we have amazing customers 😉 thanks so much for your review!

Posted 1 year ago

“How do I return the items”

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Posted 1 year ago

Hi there, due to the intimate nature of the products we sell we are unfortunately unable to accept and returns or exchanges. We are reaching out to you now for more information and to see if we are able to help rectify this for you 🙂

Posted 1 year ago

“Great products and speedy delivery”

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Posted 1 year ago

Hi Kurt, thanks so much for your review! We're so happy that you choose to shop with ATMS - your support means the world to us ☺️

Posted 1 year ago

“Great prices, amazing quality goods, quick delivery & no issues, whats not to love!!”

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Posted 1 year ago

Wow - what a glowing review. Thank you so much for taking the time to share what your experience was like when shopping with us! 😊

Posted 1 year ago

“Awesome staff member bree sorted a little mishap on my behalf . Quickly fixed and delivered before the date expected.”

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Posted 1 year ago

Hi there, thanks so much for your review! We'll make sure to pass your feedback on to Bree, we're so glad that she was able to help you so quickly 😊

Posted 1 year ago

“Quick delivery and discreet”

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Posted 1 year ago

Thank you so much for your 5 star rating of Adulttoymegastore 🤩 We're so glad to hear that your time shopping with us was enjoyable and we hope to see you again sometime soon!

Posted 1 year ago

“Very happy with product and delivery”

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Posted 1 year ago

Thank you so much for your review Barb! Feedback like this lets us know that we are on the right track in providing the great customer experience we aim for. ☺️

Posted 1 year ago

“Disappointed with the product”

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Posted 1 year ago

Oh no! We're so sorry to hear this - we are sending you an email now so we can look into resolving this for you as quickly as possible!

Posted 1 year ago

“Amazing!!!”

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Posted 1 year ago

Hi there, thank you so much for the 5 star rating! All of us here at ATMS think you're amazing too! 😊

Posted 1 year ago

“First time it wouldn't work unless the cap with the battery's where loose. Now it won't work at all”

Helpful Report

Posted 1 year ago

Hi there, thank you so much for letting us know! We have reached out to you now regarding your faulty product so we can get this resolved for you ASAP 😊

Posted 1 year ago

“Great fast service”

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Posted 1 year ago

Thank you so much for the review Scott, we're thrilled to hear that you experienced 5 star worthy service! 🤩

Posted 1 year ago

“good quality product, plus it came with a complementary lube sample and condom 😊”

Helpful Report

Posted 1 year ago

Hiya! Thank you so much for taking the time to leave us a review! Glad to hear you loved the little freebies we included, can't wait to send some more you in your next order with us 😁

Posted 1 year ago

“So many choices, lots of items were on sale, explanations on how to use the products, and quick and discrete shipping.”

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Posted 1 year ago

Wow, thank you so much for your thorough review! Feedback such as yours makes it possible for us to keep providing the best experience possible for all our customers.

Posted 1 year ago

“Mostly I really like ATMS but this time round, there was no size guide on a product so I had to guess. The one I ordered doesn't fit, and being intimate products makes sense there are no returns”

Helpful Report

Posted 1 year ago

Hi there, thank you for your review! We are very sorry to hear you are dissatisfied with your product. We do our best to educate customers and provide reviews so you can make the best purchase possible for you, however I understand this was not possible at the time of purchase. We have reached out to you regarding this order to look at resolution options for you 😊

Posted 1 year ago

“Service was excellent”

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Posted 1 year ago

Wow - thank you so much! We are thrilled to hear that you had a great experience shopping with ATMS! We appreciate your feedback and hope to provide you with excellent service again some time soon 😁

Posted 1 year ago

“Smallest vibrating cockring in the world, absolutely useless, beauty fits a thumb!!! Complete waste of money.”

Helpful Report

Posted 1 year ago

Hi there, thank you for taking the time to leave a review. We are reaching out now via email to look at resolution options for you! 😊

Posted 1 year ago

“Wow, quick delivery and great satisfaction”

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Posted 1 year ago

Hey Myles, thanks so much for your review! Your feedback is super appreciated, so if you had any more to pass on to us so we can turn that 4 star rating into 5, please do let us know 😊

Posted 1 year ago

“ordered nearly a month ago and still yet to have it delivered and the tracking number provided doesn’t work, first and last time here”

Helpful Report

Posted 1 year ago

Hi there, thanks for the review. 😊 So sorry to hear you have yet to receive your parcel! Please get in touch with us so we can resolve this ASAP for you

Posted 1 year ago

“Great service, fairly quick post, only issue was that there was a give away with orders that I forgot to submit the code when I ordered, why not just put one in every order? Otherwise ok service.”

Helpful Report

Posted 1 year ago

Hiya! Thank you so much leaving ATMS a 4 star review 🤩 We appreciate the time you took to leave us feedback and want to apologise for the issue regarding the free gift with purchase. We currently do not add them into every order as we can only accept on promo code per purchase, and oftentimes people will opt for a % off promo code over the free product - but we'll certainly keep your suggestion in mind for future orders! 😊

Posted 1 year ago

Adulttoymegastore.com.au is rated 4.3 based on 1,936 reviews