Adulttoymegastore.com.au Reviews

Name: Adulttoymegastore.com.au
Rating: 4.29

4.3 Rating 1,937 Reviews

81 %

of reviewers recommend Adulttoymegastore.com.au

Company Reviews

Metrics

Info

4.3

Based on 1,937 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

1800321327

Email:

info@adulttoymegastore.com.au

Adulttoymegastore.com.au 5 star review on 19th March 2023

Meg

Adulttoymegastore.com.au 5 star review on 5th August 2022

Emily

Adulttoymegastore.com.au 5 star review on 31st January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good products use them many times for new stuff”

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Posted 1 year ago

Hey Jason, happy to hear you're getting good use out of the products. Have fun! 🥳

Posted 1 year ago

“Great range of products at really good prices. Shipping is fast and carefully packaged.”

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Posted 1 year ago

Howdy! Thank you for your feedback - we are so pleased to hear that our product range impressed! 😊

Posted 1 year ago

“Everything was fine except the free bonus code I put in at checkout then disappeared after payment went through. I thought because it was free it was why it was not on the invoice. But it never came with it😞”

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Posted 1 year ago

Hey Troy, thank you so much for your feedback on ATMS 😄

Posted 1 year ago

“Terrible don't waste your money”

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Posted 1 year ago

Hi there, thank you for your review - sorry to hear your experience wasn't positive! We have emailed you to help rectify this situation 😊

Posted 1 year ago

“Great prices and variety galore. Something for everyone here. And I received a free gift. A plug in vibrator that sounds like a lawn mower and is just as powerful. A gift that just keeps giving..Thunbs up from me..”

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Posted 1 year ago

Hiya! Thank you so much for your 5 star rating of ATMS! ☺️ We’re delighted to know that you are satisfied with the experience you had with us and thank you for your kind words about our company and service provided.

Posted 1 year ago

“Great service quick delivery”

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Posted 1 year ago

Thanks for your review Stumpy, we appreciate the 5 star rating! 🤩

Posted 1 year ago

“Fast delivery with discrete packaging. High quality toys. Will shop again!”

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Posted 1 year ago

Hey there. 😊 Thank you so much for your fantastic 5 star rating! We are already looking forward to your next shop with us!

Posted 1 year ago

“The service is great, but the product I got was definitely not worth the money. Could I please be contacted via email about it”

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Posted 1 year ago

Hi there, we have reached out to you via email regarding your concerns!

Posted 1 year ago

“Thanks arrived safely ,not sure if your free gifts are worth the time to add maybe offer decent stuff instead of things that haven't sold for you bibning thwm wiuld be better in the long run. will just turn people away long term , but the product i did purchase, she tekla me is a right winner! 😂😂👍👍”

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Posted 1 year ago

Thank you for your 5 star rating we are glad to hear everything arrived safely :)

Posted 1 year ago

“It’s easy to use and find everything I want to look for. It’s easy to order. I find the website very easy because everything is categorised it’s just a good website are use it often and have no issues”

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Posted 1 year ago

Thank you Annaliese, for your 5 star rating. We really appreciate that you are a loyal customer and that you've found it so easy to use and order off our website!

Posted 1 year ago

“Grate products easy to deal with and fast”

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Posted 1 year ago

Thank you so much for the 5-star rating! We really appreciate your feedback and your support!

Posted 1 year ago

“Excellent range and pricing, great value discounts and specials. Has brought some extra zing to the evenings with my wife ;)”

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Posted 1 year ago

Thank you so much for the 5 star rating and your kind words! We are glad to hear you like our amazing range!

Posted 1 year ago

“All products are as advertised great prices and great quality, staff are great and have plenty of practical knowledge of items they are selling”

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Posted 1 year ago

Thank you so much for your kind 5 star rating Michael! We appreciate your feedback!

Posted 1 year ago

“Despatch time delayed delivery, everything else was perfectly fine.”

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Posted 1 year ago

Thank you for your review! We apologise for the delays in our dispatch time! We will keep working on improving this to make for a better experience!

Posted 1 year ago

“Amazing every time”

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Posted 1 year ago

Thank you so much for your 5 star rating!

Posted 1 year ago

“Very happy and product arrived wuickly”

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Posted 1 year ago

Thank you for your 5 star rating and positive feedback! We are very pleased to hear that you were happy with your purchase and that it arrived quickly.

Posted 1 year ago

“Very slow delivery...have not received the product as yet”

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Posted 1 year ago

Thank you for your feedback about Adulttoymegastore. we apologise for the delays in your order getting to you! I am glad to see this has now been delivered!

Posted 1 year ago

“Excellent customer service. Fast dispatch, fast delivery. I highly recommend using this company. Thankyou ATMS.”

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Posted 1 year ago

Thank you for your 5 star rating! We are delighted to hear that you enjoyed our excellent customer service and fast dispatch and delivery. We appreciate your kind words and highly recommend Adulttoymegastore. Thank you for choosing us!

Posted 1 year ago

“You have a very good range of products, the delivery time was exactly as stated. The prices seem okay and if anything they are less than other stores My only complaint is after receiving a faulty non-working item, I reported it and expected a very quick resolution. Only after making a video showing the item not working did I get a refund ! Don't you believe your customers these days ? and all this took 7 days to clear up. You need to look at how some of your competitors work on replacements or refunds, they clear things up in an hour or less and everyone is happy”

Helpful Report

Posted 1 year ago

Thank you for your review! We deeply appreciate your feedback and understand your frustration, our policy for faulty products is listed on our site and is just a simple procedure that involves a short clip of the product not working and then we will rectify the issue for you as soon as we can! We require this proof of fault to be able to process a warranty claim with the supplier, it is cheaper, faster and more sustainable to request a video and then request the product returned so we can test the product. We always strive to provide the best service and we apologise you do not feel that we achieved this.

Posted 1 year ago

“The on and off button stopped working after a week and would randomly turn on when I charge it and it won't let me turn it off until the battery dies.”

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Posted 1 year ago

Thank you for your review! I can see we are currently rectifying this with you over email, we hope to come to a satisfactory conclusion soon! :)

Posted 1 year ago

Adulttoymegastore.com.au is rated 4.3 based on 1,937 reviews