Adulttoymegastore.com.au Reviews

Name: Adulttoymegastore.com.au
Rating: 4.29

4.3 Rating 1,803 Reviews

81 %

of reviewers recommend Adulttoymegastore.com.au

Company Reviews

Metrics

Info

4.3

Based on 1,803 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

1800321327

Email:

info@adulttoymegastore.com.au

Adulttoymegastore.com.au 5 star review on 19th March 2023

Meg

Adulttoymegastore.com.au 5 star review on 5th August 2022

Emily

Adulttoymegastore.com.au 5 star review on 31st January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Price was good but shipping delays were far more than expected and comms re delays wasn't good either. Sorry, but I'm shopping elsewhere from now on.”

Helpful Report

Posted 1 year ago

Thank you for giving us the feedback regarding your experience. We sincerely appreciate you taking the time to let us know about your experience. We are sorry to hear that the shipping delays exceeded your expectations and that the communication regarding the delays was not satisfactory. Please feel free to reach out to us anytime! We value your opinion and would like to do what we can to ensure a better experience in future.

Posted 1 year ago

“It was good to use”

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Posted 1 year ago

Thank you Rory for your 5-star rating. It's always great to hear feedback like this, and even better to know that we have a loyal and returning customer. We're thrilled that you've had such a positive experience with us and look forward to you shopping with us again soon. Thank you for your support!

Posted 1 year ago

Thank you so much, Rory, for giving us a 5 star rating! We really appreciate your loyalty and continued support of Adulttoymegastore.com.au. It was great to have you as a customer again and we look forward to helping you with your adult toy needs in the future.

Posted 1 year ago

“My go to place”

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Posted 1 year ago

Thank you so much for giving us 5 stars, Sonia. We are so pleased that this has become your go-to place!

Posted 1 year ago

“Amazing range. Delivery took ages though”

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Posted 1 year ago

Thank you, Kristyn, for your feedback. We are thrilled to know that you found our range to be excellent. We work hard to provide our customers with the best shopping experience and you can rest assured that we're here to help should you need anything in the future. We apologise for the delays in delivery times.

Posted 1 year ago

“Great service”

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Posted 1 year ago

Thank you so much for your 5 star rating. We greatly appreciate your kind words! We're glad that that you had a great experience and are happy with the service provided. Thank you for choosing us!

Posted 1 year ago

“Lovely girl on the phone”

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Posted 1 year ago

Thank you so much for your 5 star rating. We really appreciate your feedback! Thank you again for your kind words.

Posted 1 year ago

“Discreet and quick”

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Posted 1 year ago

Thank you so much for your 5-star rating! We are so pleased that we provided you with a discreet and quick shopping experience! We appreciate your support!

Posted 1 year ago

“Great website, with loads of different products to choose from. I bought two items, one of which didn't do much for me, the other was fantastic. The package arrived discreetly wrapped - thanks for this, I don't need my local postie knowing I'm ordering girl toys!”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating. We appreciate your loyalty and that you have been a repeating customer. We are glad that you had a great experience with our website and the products you got. We are glad that you liked the discreet packaging and that it arrived safely. We are always here to help make sure you have an enjoyable experience with us. Thanks again for your continued support!

Posted 1 year ago

“We did not receive any parcel on your behalf”

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Posted 1 year ago

Hi There! We are sorry to hear you did not receive your order! Please feel free to contact us so we can rectify this for you :)

Posted 1 year ago

“One product purchased did not work.waste of money.”

Helpful Report

Posted 1 year ago

Hi There, We are sorry to hear your product does not work! Please reach out to us so we can help rectify this issue :)

Posted 1 year ago

“Unfortunately the magnets come out of their sockets almost instantly, very disappointed”

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Posted 1 year ago

Thank you for the review! We are sorry to hear your product is faulty! Please contact us so we can rectify this issue for you!

Posted 1 year ago

“The purchase went smoothly. Package arrived safely and discreetly and within time given.”

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Posted 1 year ago

Thank you so much for your 4-star rating. We are so pleased to hear that your purchase went smoothly and the package arrived safely, discreetly, and within the expected time frame. Your satisfaction is our utmost priority and we strive to provide a positive user experience.

Posted 1 year ago

“Haven't received anything yet???????”

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Posted 1 year ago

Hi There! We are sorry to hear you have not received your order! Please reach out to us so we can rectify this issue for you :)

Posted 1 year ago

“Did take a little longer for delivery due to ordering on holidays but their customer service was really well”

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Posted 1 year ago

Thank you for your 4 star rating We appreciate your kind words regarding our customer service, despite the delays due to ordering on a holiday. We look forward to providing you with more great experiences in the future!

Posted 1 year ago

“My partner loved it . Quickly give her pleasure”

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Posted 1 year ago

Thank you so much for your 5 star rating. We are glad to hear that your partner was able to quickly get pleasure from the purchase :) — we appreciate your business.

Posted 1 year ago

“Bought a replacement for my Satisfyer when it went to vibrator heaven (well used). Great price, quick dispatch. I highly recommend the product and the store.”

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Posted 1 year ago

Thank you so much for the 5 star rating and your wonderful review! We are so glad to hear that you found the product you needed at an excellent price and that it was shipped quickly. We are thrilled that you are happy with the product and your experience. Thank You!

Posted 1 year ago

“Delivery was late, communication was once to notify of delay, then once to notify of the tracking number. However, the tracking number wasn’t active for about 4 days. I get it is hard to tell some times, but your email could have been clearer that it might takes days more yet before the item is travelling. The product is working and adequate”

Helpful Report

Posted 1 year ago

Thank you for your review. Sorry to hear your delivery had some delays! Please feel free to reach out to us anytime with any questions or queries. Our team works hard to ensure our customers have a hassle free and enjoyable shopping experience.

Posted 1 year ago

“Love all the options and the sales they have, still waiting for my items to arrive. Only thing that could be improved is postage, I’m to excited to wait any longer ☺️”

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Posted 1 year ago

Thank you so much for the 4 star rating. We are so glad that you appreciate all our options and the sales we offer. Thanks again for your feedback, we really appreciate it!

Posted 1 year ago

“Order passed onto 3rd party now missing.”

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Posted 1 year ago

Hi There! We are sorry to hear you have not received your order! Please reach out to us so we can rectify this for you!

Posted 1 year ago

“Accurate description. Great packaging”

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Posted 1 year ago

Thank you so much for your 5 star rating! We are delighted to hear that you liked our accurate description and great packaging. We really appreciate your appreciation and support!

Posted 1 year ago

Adulttoymegastore.com.au is rated 4.3 based on 1,803 reviews