Hi there, due to the intimate nature of the products we sell we are unfortunately unable to accept and returns or exchanges. We are reaching out to you now for more information and to see if we are able to help rectify this for you 🙂
Thank you so much for your 5 star rating of Adulttoymegastore 🤩 We're so glad to hear that your time shopping with us was enjoyable and we hope to see you again sometime soon!
Thank you so much for your review Barb! Feedback like this lets us know that we are on the right track in providing the great customer experience we aim for. ☺️
Hi there, thank you so much for letting us know! We have reached out to you now regarding your faulty product so we can get this resolved for you ASAP 😊
Hiya! Thank you so much for taking the time to leave us a review! Glad to hear you loved the little freebies we included, can't wait to send some more you in your next order with us 😁
Wow, thank you so much for your thorough review! Feedback such as yours makes it possible for us to keep providing the best experience possible for all our customers.
“Mostly I really like ATMS but this time round, there was no size guide on a product so I had to guess. The one I ordered doesn't fit, and being intimate products makes sense there are no returns”
Hi there, thank you for your review!
We are very sorry to hear you are dissatisfied with your product. We do our best to educate customers and provide reviews so you can make the best purchase possible for you, however I understand this was not possible at the time of purchase. We have reached out to you regarding this order to look at resolution options for you 😊
Wow - thank you so much! We are thrilled to hear that you had a great experience shopping with ATMS!
We appreciate your feedback and hope to provide you with excellent service again some time soon 😁
Hey Myles, thanks so much for your review! Your feedback is super appreciated, so if you had any more to pass on to us so we can turn that 4 star rating into 5, please do let us know 😊
Hi there, thanks for the review. 😊
So sorry to hear you have yet to receive your parcel!
Please get in touch with us so we can resolve this ASAP for you
“Great service, fairly quick post, only issue was that there was a give away with orders that I forgot to submit the code when I ordered, why not just put one in every order? Otherwise ok service.”
Hiya! Thank you so much leaving ATMS a 4 star review 🤩
We appreciate the time you took to leave us feedback and want to apologise for the issue regarding the free gift with purchase. We currently do not add them into every order as we can only accept on promo code per purchase, and oftentimes people will opt for a % off promo code over the free product - but we'll certainly keep your suggestion in mind for future orders! 😊
Hi there, thank you for taking the time to provide us with your feedback!
We are reaching out now to look into resolution options regarding your product as this does not sound like it is operating as it should be.
“Because of a health problem , i've not yet as i type been able to test/use&review the goods/items i bought online.BUT i will say this: courteous, excellent, exemplary, freindly, professional customer service AAA=== highly recommnded.The only dissapointment is that they don't carry/have my size in male G-string instock (3XL), fast, quick delivery!!!!! :).”
Thank you very much for your 5 star rating, Adrian!
We are so glad to hear that you had such a positive experience when shopping with us and we can't wait for the chance to provide you with even better service next time. 😊
