“1st order i recieved the unit I bought was broken and in pieces, which was gladly replaced by another unit that does not work.
I’m am not impressed by the quality of product”
Hi Vaun - so sorry abut that, very unusual situation! If you email us our customer care team would be more than happy to troubleshoot and resolve this problem 😊
“the last toys we bought were a complete disaster. The one night stand didnt work. The internal battery was flat. The suction clitoris device did nothing as the valve would allow only one pump. Very disappointed and wont be buying again from this site.”
We can see that your item was delivered by Aus Post very recently - have you contacted them about this?
We have also emailed you directly concerning this 😊
“Have not received my item because you put the wrong address on it, I sent Australia Post the correct address last week, and yesterday they sent me a email stating that it had been delivered to Marrickville. I live in Dharruk and that was the address I gave you. could please investigate this. Please inform me when I will receive the item.”
“I put an order in an paid with paypal after 2 weeks i still not have received the toys and also i never received any email as proof of purchase.
Post office said they did not received the physical package but only a notification.
I am still waiting.”
We have already been in contact with you regarding this. Your order was sent back to us due to a lack of address. We are working on the next steps to help you 😊
“i did an order with express delivery at 9:15am NZ time april 15
i was expecting my order to be picked up/collected by DHL
the same day as payment but for some reason it wasn't
it seems the wait time for pick up is 24 hrs after i get the tracking number from ATM, terrible shocking service
when i first did orders they shipped out the same day only few hrs after i sent payment, but now for some reason it's 24hr Delay
so 1 star for Despatch service”
