Adulttoymegastore.com.au Reviews

Name: Adulttoymegastore.com.au
Rating: 4.29

4.3 Rating 1,922 Reviews

81 %

of reviewers recommend Adulttoymegastore.com.au

Company Reviews

Metrics

Info

4.3

Based on 1,922 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

1800321327

Email:

info@adulttoymegastore.com.au

Adulttoymegastore.com.au 5 star review on 19th March 2023

Meg

Adulttoymegastore.com.au 5 star review on 5th August 2022

Emily

Adulttoymegastore.com.au 5 star review on 31st January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lubricants were poor quality. Vibrator was dead on arrival. 0/5 stars”

Helpful Report

Posted 3 years ago

We sent out replacements to you regarding this- - sorry if you were not happy!

Posted 3 years ago

“Never received my purchase”

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Posted 3 years ago

Hi Moira, As we have not received an email we have reached out so we can resolve this for you 😊

Posted 3 years ago

“Shipping is incorrect and takes a while”

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Posted 3 years ago

So sorry your parcel suffered delays with Aus Post! If you ever have shipping issues in the future, please email us directly and we can sort :)

Posted 3 years ago

“I’m completely disappointed with this toy. I was looking forward to it so much but have found it very very underwhelming. I wish I could return it for a refund.”

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Posted 3 years ago

“The item came with a twelve month warranty ( manufacturer fault ) The unit died after two weeks Wentin the bin”

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Posted 3 years ago

“One of the products where open and they cut out all the time when using not happy customer”

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Posted 3 years ago

“I am not happy with the barrage of emails that I have been receiving from you. Please STOP sending them. I do NOT want to hear from you again.”

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Posted 3 years ago

Hi Raymond - we email regarding your order when it is tracking or important info. Please feel free to contact us if you are having trouble unsubscribing from our promotional emails.

Posted 3 years ago

“1st order i recieved the unit I bought was broken and in pieces, which was gladly replaced by another unit that does not work. I’m am not impressed by the quality of product”

Helpful Report

Posted 3 years ago

Hi Vaun - so sorry abut that, very unusual situation! If you email us our customer care team would be more than happy to troubleshoot and resolve this problem 😊

Posted 3 years ago

“Add states 2-4 days delivery, 14 days later NOTHING!!!! if I could give a 0 Star review I would. They are thieves!!!!!!!!!”

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Posted 3 years ago

We can see that you have not contacted us directly about your parcel - we have emailed you personally to resolve this!

Posted 3 years ago

“Never received my order ! Still not refunded auto generated replies 😡”

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Posted 3 years ago

We have already refunded you and have sent an email concerning this. We appreciate your feedback regardless.

Posted 3 years ago

“i am ordered some items but didn't deliver to me so bad”

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Posted 3 years ago

If you have had any issues with delivery please email us directly so we can help you!

Posted 3 years ago

“Not good quality and very unsatisfactory return and replace policy”

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Posted 3 years ago

“the last toys we bought were a complete disaster. The one night stand didnt work. The internal battery was flat. The suction clitoris device did nothing as the valve would allow only one pump. Very disappointed and wont be buying again from this site.”

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Posted 3 years ago

“Throw in bin doesn't suit and poor packaging”

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Posted 3 years ago

“Wrong item was sent….”

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Posted 3 years ago

So sorry if that is the case! We have emailed you directly about this as we noticed we were not directly contacted.

Posted 3 years ago

“couldn’t make her happy. sometimes she doesn’t feel anything.”

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Posted 3 years ago

Please feel free to leave a product review onsite so others know which product didn't work for you and your partner.

Posted 3 years ago

“Never received my item after nearly two weeks.”

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Posted 3 years ago

We can see that your item was delivered by Aus Post very recently - have you contacted them about this? We have also emailed you directly concerning this 😊

Posted 3 years ago

“Missing an item that I had paid for in my order. Extremely annoyed the matter has not been resolved!!”

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Posted 3 years ago

We have already dealt with this matter and sent you an added goodie along with your missing item 😊

Posted 3 years ago

“Have not received my item because you put the wrong address on it, I sent Australia Post the correct address last week, and yesterday they sent me a email stating that it had been delivered to Marrickville. I live in Dharruk and that was the address I gave you. could please investigate this. Please inform me when I will receive the item.”

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Posted 3 years ago

We have been emailing you about this - it seems like this was a customer error. We are resolving this for you :)

Posted 3 years ago

“You got my address wrong, and my package was returned.”

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Posted 3 years ago

We have been emailing you about this - this was a customer error and we would love to resolve it for you 😊

Posted 3 years ago

Adulttoymegastore.com.au is rated 4.3 based on 1,922 reviews