Login
Start Free Trial Are you a business? Click Here

Adulttoymegastore.com.au Reviews

4.3 Rating 2,039 Reviews
81 %
of reviewers recommend Adulttoymegastore.com.au
Read Adulttoymegastore.com.au Reviews
Visit Website

Phone:

1800321327

Email:

info@adulttoymegastore.com.au

Anonymous
Anonymous  // 01/01/2019
“The slow delivery was made worse by receiving a poor quality product”
Helpful Report
Posted 4 years ago
Sorry there was a delay with the couriers!!! We have emailed you as we can see we have not been emailed about any of these issues directly.
Posted 4 years ago
“Enquired about when my delivery was going to arrive as we paid for express and response was rude I won't shop with you again”
Helpful Report
Posted 4 years ago
“Package did not include all the purchased items plus the package was delivered late - waste of shipping Will not purchase from you again.”
Helpful Report
Posted 4 years ago
“I haaate that I have to pay an extra 2.50 to get access to my own money”
Helpful Report
Posted 4 years ago
Sorry Kristie if you have had to pay a bank fee - unfortunately we do not have control over that as is dependant on the bank
Posted 4 years ago
“Didn’t receive package”
Helpful Report
Posted 4 years ago
I can see that we have been emailing with you about this later than usual delivery. Thanks for your patience!
Posted 4 years ago
“Very angry we got after charge used worked fine after that worked but not as powerful and went flat within 4 minutes very very angry please contac5 me”
Helpful Report
Posted 4 years ago
We have already handled this via email :)
Posted 4 years ago
“Absolutely devastated. Have had this toy for a few months and it’s broken already. Let’s hope I can get a refund.”
Helpful Report
Posted 4 years ago
We can see you have emailed us - our CSR team will be in touch with a resolution 😊
Posted 4 years ago
“Products ordered were poor quality and design for both strap ons were terrible. No one wants harsh cheap leather straps up their butt rubbing and causing discomfort. The double strap on didn’t sit properly for either females wearing it. Would have requested a refund but we tried to alter the products ourselves stupidly to try and achieve more comfort. Both products are unusable”
Helpful Report
Posted 4 years ago
Thank you for emailing us! We always are happy to help if there are any issues with products 😊
Posted 4 years ago
“did not recieve item”
Helpful Report
Posted 4 years ago
I can see that we are resolving this with you via email 😊
Posted 4 years ago
“My friend and I placed an order a few weeks ago and one of the Kama device seems to be broken. The section works but the vibration section does not turn on. The light on the button will turn on but there is no movement within the device. I’m happy to send the device back if needed or send photos to provide evidence”
Helpful Report
Posted 4 years ago
I can see that we have already replaced this for you - please always email us first and we will get it sorted 😊
Posted 4 years ago
“.com.au website & ships from NZ not happy with speed of delivery.”
Helpful Report
Posted 4 years ago
“I never received my product. I messaged customer service and I never got a refund or response. Terrible company and service!”
Helpful Report
Posted 4 years ago
“Very poor quality so definitely won’t be buying from them again.”
Helpful Report
Posted 4 years ago
We resolved this for you a few weeks ago by refunding you due to a manufacturing error. Sorry about the inconvenience with your toy!
Posted 4 years ago
“Lubricants were poor quality. Vibrator was dead on arrival. 0/5 stars”
Helpful Report
Posted 4 years ago
We sent out replacements to you regarding this- - sorry if you were not happy!
Posted 4 years ago
“Never received my purchase”
Helpful Report
Posted 4 years ago
Hi Moira, As we have not received an email we have reached out so we can resolve this for you 😊
Posted 4 years ago
“Shipping is incorrect and takes a while”
Helpful Report
Posted 4 years ago
So sorry your parcel suffered delays with Aus Post! If you ever have shipping issues in the future, please email us directly and we can sort :)
Posted 4 years ago
“I’m completely disappointed with this toy. I was looking forward to it so much but have found it very very underwhelming. I wish I could return it for a refund.”
Helpful Report
Posted 5 years ago
“The item came with a twelve month warranty ( manufacturer fault ) The unit died after two weeks Wentin the bin”
Helpful Report
Posted 5 years ago
“One of the products where open and they cut out all the time when using not happy customer”
Helpful Report
Posted 5 years ago
“I am not happy with the barrage of emails that I have been receiving from you. Please STOP sending them. I do NOT want to hear from you again.”
Helpful Report
Posted 5 years ago
Hi Raymond - we email regarding your order when it is tracking or important info. Please feel free to contact us if you are having trouble unsubscribing from our promotional emails.
Posted 5 years ago
Adulttoymegastore.com.au is rated 4.3 based on 2,039 reviews