Adulttoymegastore.com.au Reviews

Name: Adulttoymegastore.com.au
Rating: 4.29

4.3 Rating 1,937 Reviews

81 %

of reviewers recommend Adulttoymegastore.com.au

Company Reviews

Metrics

Info

4.3

Based on 1,937 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

1800321327

Email:

info@adulttoymegastore.com.au

Adulttoymegastore.com.au 5 star review on 19th March 2023

Meg

Adulttoymegastore.com.au 5 star review on 5th August 2022

Emily

Adulttoymegastore.com.au 5 star review on 31st January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shipping well in excess of what was quoted. It's been two weeks and it's still in customs in Sydney. I didn't read the fine print saying it was coming from NZ.”

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Posted 3 years ago

So sorry that your parcel has been dealing with courier delays! Very odd. Please always email through so we can speak with our courier partners and resolve this for you 😊

Posted 3 years ago

“My only complaint is that I paid for express delivery and it still took 6 business days to arrive.”

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Posted 3 years ago

Thank you for your feedback!! We have checked and can see it took 4 business days, 1 day later than expected. We appreciate your patience 😊

Posted 3 years ago

“Excellent service. Package arrived fast … they kept me up to date all the way through. Thanks guys 🙏🏻”

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Posted 3 years ago

Thank you!!! We love being able to deliver as fast as possible 😊

Posted 3 years ago

“Bought passionfruit flavoured lube. Bottle was labelled passionfruit but was actually cherry.”

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Posted 3 years ago

Appreciate your feedback about a manufacturer error!!! If you ever have any issues please email our CSR team and we can resolve for you 😊

Posted 3 years ago

“Seems to be great quality and at such a good price. Strong vibration. Rly nice for external and internal use. Alot of fun and seems like it will last.”

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Posted 3 years ago

Thank you!!! Glad to hear you are enjoying your toy 😊

Posted 3 years ago

“My wife loves it. A different sensation from the direct stimulation.”

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Posted 3 years ago

Thank you for the feedback!!! Glad to hear you are having fun with the new toys 😊

Posted 3 years ago

“Great offers, sustainable packaging and a quick delivery!”

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Posted 3 years ago

Thanks Ameya!!! We love being able to provide eco-packaging 😊

Posted 3 years ago

“Great service, I accidentally used the wrong voucher code and they cancelled my order quickly so I could place the correct one. Good brands!”

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Posted 3 years ago

Thank you!!! Our CSR team are amazing at handling all queries quickly 😊

Posted 3 years ago

“good quality. work as expected”

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Posted 3 years ago

Thank you!!! So happy to hear you liked it 😊

Posted 3 years ago

“ATMS is a very good site, very discreet and professional, great customer service, great prices and easy to use billing.”

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Posted 3 years ago

Thanks Jim!!! Appreciate the lovely feedback 😊

Posted 3 years ago

“I’m still currently waiting for my purchase and it was meant to come last week, can you please update me on when it will be coming, thank you”

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Posted 3 years ago

So sorry if there was a delay with Aus Post!!! Glad to see it has been delivered 😊

Posted 3 years ago

“Perfecto!!”

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Posted 3 years ago

Thank you!!! Appreciate the feedback 😊

Posted 3 years ago

“Great and quick service and quality products despatched efficiently All good will be back for more”

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Posted 3 years ago

Thanks Stuart!!! Looking forward to packing your next order 😊

Posted 3 years ago

“Very happy with my purchase. I didn’t read the information properly and ordered the wrong item. Although it’s similar and does the job well. If this was my intended order then I’d be very happy. Also delivery was fast and discreet.”

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Posted 3 years ago

Thank you for your feedback!!! Discretion is very important to us and please email us if you have any questions concerning what was ordered 😊

Posted 3 years ago

“Items ordered/received were as expected, though one was missing. When I advised the team I was told I was wrong. Fortunately, it was an inexpensive item, but as this customer service experience has left a bad taste in my mouth I will not be a repeat customer.”

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Posted 3 years ago

We can see that we went through the official process with you and reviewed camera footage which showed it was sent with all items. Sorry!

Posted 3 years ago

“Delivery was a problem.My parcel was "in transit " in NSW for 5 days.After I lodged an inquiry my parcel arrived 2 days later !!!!!.The parcel was redirected but was done the first time I was given the option.”

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Posted 3 years ago

So sorry there was a delay when this was redirected with Aus Post! Appreciate you patience and glad to see it was delivered 😊

Posted 3 years ago

“Some of the items have broken quite easily which means said way to over price especially when something last once”

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Posted 3 years ago

We have emailed you directly about this so we can help - please always email us so we can solve for you asap 😊

Posted 3 years ago

“quick and easy to deal with no hassle shopping and never any issues i will use ATM anytime i want something new for bedroom activity's.”

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Posted 3 years ago

Thank you Danny!!! We look forward to packing your next order 😊

Posted 3 years ago

“Service was very good. Discrete packaging was fabulous. Product is unbelievably magical and life changing.”

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Posted 3 years ago

Thank you!!! So happy to hear you liked our subtle packaging 😉

Posted 3 years ago

“Selection of products really good. Navigation of the site has room for improvement. Paid for Express and it arrived after a week, DHL/Customs I think was a problem as it came from NZ (didn't realise when purchasing). Products arrived as described, very good overall.”

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Posted 3 years ago

Thanks for your feedback!!! Sorry there was a delay with your order - definitely not the usual!

Posted 3 years ago

Adulttoymegastore.com.au is rated 4.3 based on 1,937 reviews