Hey there, thanks for your review!
I can see that you sent us an email on 19/12/2022 and we replied on 21/12/2022 and that is the only communication we have on record between us.
A lot of the time our emails get sorted directly into people's spam folders due to our company name - so it's very easy to miss our emails. I hope this has cleared things up! 😊
Hiya! Thanks for leaving us a review.
I can see that you sent us an email on 15/12/2022 about returning the wrong coloured item you received! We replied on the 20/12/2022 asking for a photo of what you were sent and didn't receive a reply - no worries though! This is usually because of our company name including "adult toy", so emails automatically get sorted into spam folders. So sorry this has happened to you! :)
Hey Katelyn, thank you so much for shopping with us and leaving a review. We appreciate you so much and are looking forward to your next shop with ATMS 🥰
Hey there! Thank you for your 4 star rating and for taking the time to leave us a review!
We're glad you're pleased with our products, however sorry to hear it was louder than expected.
“Products come in a packaging that's not sealed, looks dirty and dusty. Highly doubtful of hygiene, not sure if I should use it even after washing. Feels soft but smells like terrible plastic.”