Adulttoymegastore.com.au Reviews

Name: Adulttoymegastore.com.au
Rating: 4.29

4.3 Rating 1,937 Reviews

81 %

of reviewers recommend Adulttoymegastore.com.au

Company Reviews

Metrics

Info

4.3

Based on 1,937 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

1800321327

Email:

info@adulttoymegastore.com.au

Adulttoymegastore.com.au 5 star review on 19th March 2023

Meg

Adulttoymegastore.com.au 5 star review on 5th August 2022

Emily

Adulttoymegastore.com.au 5 star review on 31st January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“100% Recommend, Surprised my fiance with this one and shes been literally buzzing since.”

Helpful Report

Posted 2 years ago

Thank you!!! Appreciate your lovely recommendation 😊

Posted 2 years ago

“Items arrived very quickly and well packed. Descriptions very accurate, giving me confidence to order online from this store.”

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Posted 2 years ago

Thank you!!! We always want make sure the descriptions match the toys :)

Posted 2 years ago

“customer service is terrible doesn't check emails much, wait time is over 24hrs or more just to have 1 question answered and when i get email reply back sometimes its rude answer seems the staff don't make an effort to reply back to customers and when the staff does its rude , and no apologies no explanation for late reply seems theres no compassion actually. so terrible service need more staff on to check emails on daily basis if possible”

Helpful Report

Posted 2 years ago

Hi there! We have always replied to your emails within our advertised 24-48 business hours. We appreciate your patience! Please note as you have been a long time shopper with us that we always get back to yours emails and do our best to explain and answer questions. We have reviewed all emails with you with our manager to ensure the customer care team has handled this professionally.

Posted 2 years ago

“Perfect, simple transaction.”

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Posted 2 years ago

Thank you!!! We love making it as easy as possible :)

Posted 2 years ago

“This store has been amazing with their service. Not too happy with my latest purchase but their service itself has been awesome.”

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Posted 2 years ago

Thanks Catherine!!! Feel free to leave a review on the toy or email us if you have any faulty product queries :)

Posted 2 years ago

“No complaints from me 100% happy with price toys purchased & time my package took to getting to me.”

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Posted 2 years ago

Thank you!!! Appreciate your lovely feedback :)

Posted 2 years ago

“Great service, delivery was prompt”

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Posted 2 years ago

Thanks Kai!!! We love being able to deliver quickly :)

Posted 2 years ago

“Great service. Excellent shipping”

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Posted 2 years ago

Thanks Anthony!!! Appreciate the feedback :)

Posted 2 years ago

“very good service. Items left where requested and notifications were spot on”

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Posted 2 years ago

Thank you!!! We love being able to provide updates for peace of mind :)

Posted 2 years ago

“Vast range, quick service and best price. A real winning solution”

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Posted 2 years ago

Thanks Aden!!! Glad we can provide lots of different fun options :)

Posted 2 years ago

“Very quick shipping”

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Posted 2 years ago

Thank you!!! We love being fast to deliver :)

Posted 2 years ago

“Fast shipping and delivery! Great prices Products are as described and work amazing”

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Posted 2 years ago

Thank you!!! So happy to hear you liked the toys :)

Posted 2 years ago

“Quick delivery. All ok.”

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Posted 2 years ago

Thanks!!! We love being as fast as possible :)

Posted 2 years ago

“Fabulous”

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Posted 2 years ago

Thanks Kristy!!! Great to hear you like it 😊

Posted 2 years ago

“Product arrived but one was non operational”

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Posted 2 years ago

Oh no - I have emailed you so we can resolve this. Please always email us directly so we can sort ASAP 😊

Posted 2 years ago

“Absolutely delighted with my purchases and the care, quality and discretion provided by your online store.”

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Posted 2 years ago

Thank you!!! Discretion is super important to us and our customers 😊

Posted 2 years ago

“I brought the 5kg Lube wet stuff on Friday November 2nd and I got it on Thursday November 8th very fast shipping. I hope to buy more in the future.”

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Posted 2 years ago

Thanks Tristan!!! We love being to deliver as fast as possible 😊

Posted 2 years ago

“Order was sent and received very quickly.”

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Posted 2 years ago

Thanks Jason!!! Great to hear you received everything quickly 😊

Posted 2 years ago

“Everything arrived as described and in perfect working condition, will definitely be ordering from ATMS again :)”

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Posted 2 years ago

Thanks Natasha!!! We look forward to packing your next order 😊

Posted 2 years ago

“Don’t buy if you think your delivery is coming from Australia. No idea what the story is, but the items came from NZ and took well over a week (including customs clearance etc). I did not expect this nor did I have any indication that a business operating a .com.au domain would ship from or operate in another country. Caveat emptor.”

Helpful Report

Posted 2 years ago

Hi there - we detail in our About and shipping page we are based in New Zealand. We ship all around the world, so like other international companies such as Boohoo, we have different domains. This is to ensure you are charged correctly. I can see your parcel was delivered within the shipping timeframes advertised 😊

Posted 2 years ago

Adulttoymegastore.com.au is rated 4.3 based on 1,937 reviews