Sorry to hear of this. We have sent an email to you regarding your purchase, so please keep an eye out for correspondence from us and we'll get to the bottom of this issue ASAP (please check your spam/junk too as our mail may end up there due to the nature of goods we provide). Thank you for your patience.
“I’ve only ever bought items online, but receive Thankyou notes and handwritten who packed the items which I find lovely. Gives a sense of contact like you’d get from in store purchases. Their products are fantastic and at a reasonable cost.”
Brilliant stuff Kate! Glad to hear you love all the lil' touches we provide with orders and even more, that you are loving the items we are providing! Thanks for the great feedback and expect the exact same personality and service the next time you shop with us!
Sorry to hear of the packaging issue. We will look into this for you. Glad to hear the toys were all good though and we hope you keep on enjoying them. Thanks for the feedback.
Speedy! We hope you do enjoy the products when you get a chance to use them Jamie! Thanks for the feedback and we can't wait to bring you more goodies in the future!
Appreciate the recommendations! Great to hear you're so happy with everything! Cheers for the glowing feedback and expect no less the next time you stop by!
That's what we like to hear! Pleased we could make your order so speedy and private. Cheers for the review and make sure to expect more of the same the next time you shop with us!
Hi there. Sorry to hear of you not receiving your purchase yet. We have sent an email to you in regards to this issue, so please keep your eyes peeled for contact from our service team and we'll get to the bottom of this issue as quick as possible. Please ensure your spam/junk messages are checked as well as some of our correspondence may end up in those folders. Thanks for your patience.
“The package came within a decent amount of time especially considering the current climate. Extremely discreet and well packed. Would purchase from again.”
“Almost tempted to leave my man and move into a small cabin in the middle of no where with nothing but this product, good drinks and good music. Is there a limit on how many times you can use it? Lmao”
Sounds like the ideal life - cheeky! Happy to hear you are enjoying your purchase so much! Cheers for the feedback and we can't wait to see you again soon!
“The product is good, 2 problems I have though... 1) your site does not show size dimensions for your products. 2) I paid for signature required for this item only for the courier to leave it at my door without my signature facing a busy street where anyone could have taken it, it's all on cctv.”
Hi there. Thank you for your feedback. We have amended the sizing for the item you had purchased, we appreciate you pointing that out. Apologies about the courier issue, however, as the courier is an external company from us, we don't have control over some factors. We will contact the company though to try and get to the bottom of this issue. Thank your for the feedback and we hope that you enjoy your purchase.
