Adulttoymegastore.com.au Reviews

Name: Adulttoymegastore.com.au
Rating: 4.29

4.3 Rating 1,943 Reviews

81 %

of reviewers recommend Adulttoymegastore.com.au

Company Reviews

Metrics

Info

4.3

Based on 1,943 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

1800321327

Email:

info@adulttoymegastore.com.au

Adulttoymegastore.com.au 5 star review on 19th March 2023

Meg

Adulttoymegastore.com.au 5 star review on 5th August 2022

Emily

Adulttoymegastore.com.au 5 star review on 31st January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have not received the product as yet”

Helpful Report

Posted 5 years ago

Hi Lisa, sorry to hear of your purchase not arriving yet. Due to our warehouse being located in NZ, there have been some logistical delays with items. However, we still apologise about this issue and have sent correspondence to you regarding the problem. Hold tight and keep an eye out in your emails (spam/junk as well) for contact from us and we'll suss this issue out ASAP. Thank you.

Posted 5 years ago

“Postage was very slow for express, vibrating undies don’t work and was sent a queen size outfit instead of a small. Other than that I was impressed with the rest of items.”

Helpful Report

Posted 5 years ago

Hi Renae, sorry to hear of the issues encountered with your order! We'll look into these problems and have sent correspondence regarding this, so hold tight and keep an eye out for an email from us. Thanks.

Posted 5 years ago

“Easy online shopping and another very satisfied customer. Thank you”

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Posted 5 years ago

Lovely stuff! We're happy to help you obtain that satisfaction in an easy, discreet and quick manner! Thanks for the feedback and enjoy your item!

Posted 5 years ago

“Very fast delivery (even with the COVID going around), packaged nicely (no damage). Thank you heaps!”

Helpful Report

Posted 5 years ago

You're very welcome! We appreciate the great feedback!

Posted 5 years ago

“Excellent service, products were exactly what they looked like, fast delivery, will use again”

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Posted 5 years ago

Amazing! Happy to hear you were so happy with everything and the items were bang on! Thanks for the great feedback and we'll see you again soon hopefully!

Posted 5 years ago

“My partner loves his. But I'm not that impressed with my choice”

Helpful Report

Posted 5 years ago

Awesome to hear he loved his and we're sorry to hear it wasn't so great for you! If you have any questions regarding items in the future, please don't hesitate to get into contact with our lovely service team and we'd love to help you find a great item. Thanks for the feedback and we hope to see you again soon.

Posted 5 years ago

“Due to the coronavirus my parcel has been delayed with Australia post,its taken almost two weeks with only 3 updates on the shipping. This is obviously out of the companies and aus posts hand, just hope my parcel gets here”

Helpful Report

Posted 5 years ago

Hi there Nga Wairere, sorry to hear of the delay! Due to our warehouse being located in NZ, there have been logistical delays between the countries. We will look into this issue however and get back to you ASAP. Thanks for your patience.

Posted 5 years ago

“Huge range of products and very quick delivery”

Helpful Report

Posted 5 years ago

Yay! Glad it went so well and there was enough in our stock ensuring you found a perfect product! Thanks for the feedback and we hope to see you again soon!

Posted 5 years ago

“The products were delayed bu that is understandable because of the impact of coronavirus on couriers. In any case Sophie at ATMS kept me well informed about progress of the delivery which was appreciated.The goods arrived well-packed and have easily met our expectations.”

Helpful Report

Posted 5 years ago

Hi there, glad everything went well apart from the slight delay, we apologise about this however. Awesome to see the appreciation of Sophie as well during this difficult time and that your items met your expectations! We hope to see you again and in the mean time, enjoy your purchase!

Posted 5 years ago

“Toy looked like it came from a dollar store. Not something that was $70”

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Posted 5 years ago

Sorry to hear of this issue! We'll look into the item in question and investigate this problem. If you have any questions on any future products please don't hesitate to contact us however as we'd love to help you find the perfect item. Thanks.

Posted 5 years ago

“Bloody amazing, definitely purchasing from you again soon”

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Posted 5 years ago

Awesome stuff! Amazing to hear you were so pleased with your purchase! Thanks for the review and we can't wait to see you again!

Posted 5 years ago

“It was dispatched quickly and the items work well but the packaging they came in was very battered and already opened”

Helpful Report

Posted 5 years ago

Sorry to hear of this packaging damage Aisling! We'll look into the issue and see what we can do. Glad to hear your item worked well and you received it quickly though and we hope you enjoy! Thanks for the review.

Posted 5 years ago

“The product is so good, exactly what I was searching for”

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Posted 5 years ago

Glad to hear! Happy we could help you find your perfect pleasure product! Thanks for the great feedback!

Posted 5 years ago

“I never received my item and am very upset at the lack of commination since it was due over a week ago and I've heard nothing.”

Helpful Report

Posted 5 years ago

Sorry to hear of this! We have emailed you in regards to this issue so please keep an eye out in your emails for correspondence from our service team. Thanks for your patience!

Posted 5 years ago

“Great range of butt plugs.”

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Posted 5 years ago

Awesome stuff! Thanks for the feedback!

Posted 5 years ago

“Was good, only thing was I didn’t receive my gift”

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Posted 5 years ago

Thanks for the feedback Raven. Good to hear your item was good. We'll look into the gift however and we apologise about this. Thanks for the feedback.

Posted 5 years ago

“Very Happy with Purchase even with Covid19 delay on austpost the dispatch was quick. Thank you.”

Helpful Report

Posted 5 years ago

You're very welcome! Glad to hear you're happy. Thanks for the feedback!

Posted 5 years ago

“Ordered a package paying more to be delivered via express post. Nearly 2 weeks later I email asking where is the package and the lady replies back say it should of been delivered a week ago. There was also a link and in that link it showed the delivery was made to NZ. I live in Australia QLD. I explained this to her and gave my address to confirm and asked for a refund of my money. She then send another email with a new link saying that is on its way and is expected to be there in a couple of days...to my address (in the link)...so I’m like wait, so you did send it to the wrong address and now just reposted another one. I want a refund of my express postage please. She emailed saying no it was originally posted near 2 weeks ago however due to the virus there has been delays and she wanted to give me $4 off my next package ordered. I’ve had many things delivered and on time, not to mention my best mate work in freight delivery and there is NO delays. Liar and I’m insulted by the $4. Seriously worst customer service, and - I still haven’t got the dam package! Rant over.”

Helpful Report

Posted 5 years ago

Hi there, sorry to hear of these issues. Due to our warehouse being located in New Zealand, there has been a slight delay on the freight from country to country. We still apologise for this however and have sent correspondence regarding this, so please keep an eye out in your emails (spam and junk as well) for a message from our service team. Thanks for your patience.

Posted 5 years ago

“Great service, great product. A must for any isolated individuals. 😉”

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Posted 5 years ago

Happy to be of service! Thanks for the great feedback!

Posted 5 years ago

“Faulty item Waiting for a response.”

Helpful Report

Posted 5 years ago

Sorry to hear about this! We have emailed you in regards to this issue so please keep an eye out for an email from our service team (please check spam and junk as well as some of our messages may end up there. Thanks.

Posted 5 years ago

Adulttoymegastore.com.au is rated 4.3 based on 1,943 reviews