Adulttoymegastore.com.au Reviews

Name: Adulttoymegastore.com.au
Rating: 4.29

4.3 Rating 1,943 Reviews

81 %

of reviewers recommend Adulttoymegastore.com.au

Company Reviews

Metrics

Info

4.3

Based on 1,943 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

1800321327

Email:

info@adulttoymegastore.com.au

Adulttoymegastore.com.au 5 star review on 19th March 2023

Meg

Adulttoymegastore.com.au 5 star review on 5th August 2022

Emily

Adulttoymegastore.com.au 5 star review on 31st January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you very much.”

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Posted 5 years ago

You're very welcome! Thanks for shopping with us!

Posted 5 years ago

“The product is good, 2 problems I have though... 1) your site does not show size dimensions for your products. 2) I paid for signature required for this item only for the courier to leave it at my door without my signature facing a busy street where anyone could have taken it, it's all on cctv.”

Helpful Report

Posted 5 years ago

Hi there. Thank you for your feedback. We have amended the sizing for the item you had purchased, we appreciate you pointing that out. Apologies about the courier issue, however, as the courier is an external company from us, we don't have control over some factors. We will contact the company though to try and get to the bottom of this issue. Thank your for the feedback and we hope that you enjoy your purchase.

Posted 5 years ago

“Great service Better toys very satisfied”

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Posted 5 years ago

Awesome review! Good to know you're so satisfied! Cheers for the feedback.

Posted 5 years ago

“Easy to use website easy payment options and fast postage and great range of products! Thanks guys”

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Posted 5 years ago

This is fantastic to hear! Glad to hear it was all so great! Thanks for the feedback and we're glad we could be of service! :)

Posted 5 years ago

“Haven’t received it”

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Posted 5 years ago

Hi Kristie. We are sorry to hear of this issue! With COVID-19 occurring currently, there have been logistical delays which are out of our control. We have sent you an email regarding this though, so please keep an eye out in your emails for contact from us and we will look into this issue for you (please make sure to check spam/junk mail as well as our correspondence may also end up there). Thank you for your patience.

Posted 5 years ago

“I have not yet received my items i ordered weeks ago. Very disappointed”

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Posted 5 years ago

Sorry to hear of this delay! Due to the COVID-19 situation currently, there have been logistical delays between countries and as our warehouse is located in NZ, transit has been held up due to this external factor. We have emailed about this issue however, so please keep your eyes peeled for correspondence from our service team and we'll try get to the bottom of this ASAP. Thank you.

Posted 5 years ago

“Despatch delay, delivery delay, okay quality”

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Posted 5 years ago

Sorry to hear of this, Danielle! Due to the current virus situation, there have been slight delays. We have sent you an email regarding this issue so please keep an eye out for correspondence from us. Thanks for the feedback.

Posted 5 years ago

“Paid and not received Item...paid for Express .”

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Posted 5 years ago

Hi Sani, we are sorry to hear of this issue! We have sent you an email regarding this issue, so please keep your eyes peeled for an email from our service team and we'll get to the bottom of this ASAP. Thank you for your patience.

Posted 5 years ago

“Very happy with items fast shipping”

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Posted 5 years ago

Happy to hear! Keep on enjoying those goodies and we hope to see you again soon! Thanks for the review!

Posted 5 years ago

“The service and communication were amazing. I’ll definitely keep ordering from you in the future.”

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Posted 5 years ago

Amazing! Glad to hear you were so happy shopping with us! Cheers for the feedback, we really appreciate it!

Posted 5 years ago

“Just wish there was an explanation on how to use the tool to its very best”

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Posted 5 years ago

Hi there, glad to hear you enjoyed the toy! If you ever need help with an item, please don't hesitate to get in touch with our service team and they'd love to help you out! Thanks for the feedback and we hope to see you again soon!

Posted 5 years ago

“Love shopping here, so much cheaper and still great quality of the stuff you can buy in stores or other online stores! Fast postage and just all round much bigger variety!”

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Posted 5 years ago

Yes, brilliant to hear! We're so happy you love shopping with us and that you find everything so amazing! Cheers for the great feedback and we hope you keep on enjoying your order!

Posted 5 years ago

“Fast service, response quickly. I’ll buy from this shop again.”

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Posted 5 years ago

Awesome stuff Na Fa! We're so glad to hear you're so happy! We can't wait to see you again! Thanks for the review! :)

Posted 5 years ago

“Still have not received my purchase.”

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Posted 5 years ago

Sorry to hear of this issue, Stevie. Due to the COVID-19 situation occurring currently, there have been external delays out of our control. We apologise for this issue regardless. We have sent correspondence in relation to this so please keep your eyes peeled for an email from us and we'll get to the bottom of this ASAP. Please also check your spam/junk messages as our correspondence may end up there. Thank you for your patience.

Posted 5 years ago

“Very efficient”

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Posted 5 years ago

That's us! Glad to hear your order was so speedy! Cheers for the feedback, we love it!

Posted 5 years ago

“Wasn't happy with the product. Wasn't willing to refund”

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Posted 5 years ago

Sorry to hear of this issue. Due to the nature of goods we provide, we are at times unable to process refunds due to a variety of reasons. We apologise for the issues you have encountered, however. If you have any queries in regards to future purchases, please don't hesitate to get in touch with our service team in the future as we'd love to help you find the perfect product. Thank you for the feedback.

Posted 5 years ago

“Great products, great customer service and quick delivery time. Very impressed”

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Posted 5 years ago

Loving this awesome feedback! We're so happy to hear that you're so impressed with everything we offered from the customer service through to the speedy delivery time! Cheers for the feedback and make sure to expect more of the same the next time you shop with us!

Posted 5 years ago

“I came to this website under the advice of a friend. I was not disappointed. There is a tonne of variety for whatever you are after at reasonable prices. After buying my first ever sex toy, I recieved emails from ATMS concerning where my new toy was in transit. This was unexpected. Over all, I gave my review 5 stars. There were no hickups, the toy arrived earlier than scheduled and it works like I expected. Well done and seriously.... Thankyou!I love my new toy.”

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Posted 5 years ago

Phenomenal feedback! It's so amazing to hear we exceeded all of your expectations and made your first pleasure purchase so great and stress free! Even better than that, it's awesome to hear you love your new toy so much! Thanks for the great feedback and thanks to your friend for recommending you to us! Cheers!

Posted 5 years ago

“Fantastic fast delivery and what a great product. Novice to expert will love and enjoy this product.”

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Posted 5 years ago

That's what we like to hear, Libby! Thanks for shopping with us and make sure to keep on enjoying your toy!

Posted 5 years ago

“Product ordered arrived at the time specified. All Good.”

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Posted 5 years ago

Yay! Glad we could be of service! Enjoy your items and we'll see you again soon!

Posted 5 years ago

Adulttoymegastore.com.au is rated 4.3 based on 1,943 reviews