AirAdvisor Reviews

Name: AirAdvisor
Address: 21 Drydock Ave Suite 610E, Boston
Rating: 4.61

4.6 Rating 33,056 Reviews

93 %

of reviewers recommend AirAdvisor

About AirAdvisor:

Did you have a delayed flight or cancelled flight? Airline might owe you up to $700. Submit a claim for flight compensation or ticket refund for free and within 3 mins at https://AirAdvisor.com

Visit Website

Phone:

+17206902189

Email:

info@airadvisor.com

Location:

21 Drydock Ave Suite 610E
Boston
02210

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AirAdvisor 5 star review on 14th October 2023

Pablo Troncci Bugueño

AirAdvisor 5 star review on 12th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Très bien”

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(Fr-ux) - Posted 3 weeks ago

“Todo perfecto y rapido”

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(Es) - Posted 3 weeks ago

“Top expérience”

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(Fr-ux) - Posted 3 weeks ago

“It was good experience”

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(En-ux) - Posted 3 weeks ago

“Fácil y rápido”

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(Es) - Posted 3 weeks ago

“on ne m'a pas dit que des frais sont appliqués”

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(Fr-ux) - Posted 3 weeks ago

Chère Sonia Nadjia Eplhyvernet, Nous vous remercions de votre demande concernant les frais. Nous tenons à nous assurer qu’il n’y a aucune confusion quant à notre structure tarifaire. Dans un souci de transparence totale, notre grille tarifaire est facilement accessible sur notre site web à l’adresse https://airadvisor.com/en/pricelist. Cette page fournit des informations détaillées sur nos tarifs et est accessible gratuitement à tous nos clients. De plus, nous accordons une grande importance à la communication et nous nous efforçons de tenir nos clients informés. Vous trouverez des informations concernant notre commission dans le dossier de votre demande d’indemnisation. Par ailleurs, nous précisons le pourcentage de commission et le montant final que vous recevrez dans les e-mails que nous envoyons à nos clients. Ces mesures visent à garantir que vous soyez parfaitement informée de la structure des coûts liés à votre demande d’indemnisation. Nous fournissons nos services selon le principe « Pas de résultat, pas d’honoraires ». Vous n’avez rien à payer à AirAdvisor. Lorsque nous obtenons une indemnisation de la compagnie aérienne, nous vous la transférons après déduction de notre commission. Nos honoraires de résultat s’élèvent à 30 % du montant perçu au stade pré-contentieux. AirAdvisor offre le meilleur rapport qualité-prix du marché, permettant à nos clients d’économiser jusqu’à 120 EUR par famille. Vous trouverez ici des informations comparatives entre AirAdvisor et d’autres sociétés : https://airadvisor.com/en/best-flight-delay-compensation-company De plus, veuillez noter que la politique tarifaire d’AirAdvisor reste inchangée depuis 2019 et qu’elle est la plus basique de toutes les sociétés du secteur. Notre priorité est d’offrir un service transparent et efficace à tous nos clients, et nous sommes à votre disposition pour répondre à toutes vos questions ou vous apporter les précisions dont vous pourriez avoir besoin. Si vous avez d’autres questions ou souhaitez obtenir des informations supplémentaires, n’hésitez pas à contacter notre service client à l’adresse info@airadvisor.com. Nous nous engageons à vous fournir le meilleur service possible. Merci de votre compréhension. Cordialement, L’équipe AirAdvisor

Posted 3 weeks ago

“Experienta foarte buna! Echipa AirAdvisor a fost profesionista, iar procesul a fost simplu si eficient. Recomand cu incredere serviciile lor celor care au nevoie de asistenta penteu despagubiri de zbor.”

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(Ro) - Posted 3 weeks ago

“So far looks EXCELLENT... Will see the result - hope it will be as promissed.”

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(En-ux) - Posted 3 weeks ago

“For now just one star, because I cannot put 0 stars. 🙄 After 3 and a half months you say that we need again boarding pass and invoice for my brother even if I gave you from the beginning everything? Really? How to trust you? It's not professional! At all. And now I have to wait another 3-6 months, as you say? And, if after another 3 months you loose again the documents or I don't know what, I have to re-upload again the documents? And wait again 3 months? And so on... 🙄 I'm really upset for this facts. Ask me for another review when you finish your job. I had trusted in you! I'm not happy at all!”

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Posted 3 weeks ago

Dear Bărăian Gheorghe Cristian, Thank you for your feedback. We are sorry to hear about your frustration and understand your concerns regarding the process and timeline. We would like to clarify that our system automatically creates separate individual claims for any fellow passengers added to a claim form. In this case, your fellow passenger did not complete their individual claim, which meant that we were unable to proceed with their case at that time. Additionally, although documents were initially uploaded, we did not receive the complete set of required documents for your brother. For this reason, we had to contact you and request the missing documentation in order to continue. We have now successfully received all required documents. Thank you for providing them. Your cooperation is greatly appreciated and essential for the continued processing of your claim. Please also be assured that your claim was only temporarily placed on hold while we awaited the necessary information. The processing has now resumed from the same stage it previously reached and has not restarted from the beginning. At this stage, no further action is required from your side. We are following a structured procedure to ensure the best possible outcome, and while it may seem that all documents were provided initially, we can only proceed once everything is verified as complete and valid. We understand your concerns and are working to resolve your case as quickly as possible. You will be kept updated on the progress. Warm regards, The AirAdvisor Team

Posted 3 weeks ago

“petite indemnisation reçue alors qu'Air France avait refusé Merci Air Advisor pour votre intervention”

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(Fr) - Posted 3 weeks ago

“Please call +1 (888) 971-6430 to reach real customer service support for American Airlines. Contact live telephone help; they can help with booking management, Baggage info, check-in, flight Date changes, and other travel-related needs.”

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Posted 3 weeks ago

“Sa obținut despăgubirea, dar creșterea comisionului de la 30 la 50% mi se pare o măgărie”

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(Ro) - Posted 3 weeks ago

“Arra a lehetőségre nem találtam megfelelő opciót, amennyiben a foglalást végző személy nem volt az utasok között, emiatt egy külön e-mailben jeleztem ezt Önök felé.”

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(Hu-ux) - Posted 3 weeks ago

“Recomand cu mare încredere.”

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(Ro) - Posted 3 weeks ago

“Brilliant efficent service”

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(En) - Posted 3 weeks ago

“Air Advisor is an extrmely professional and effective company. After trying, and failing, to submit our claim directly to the airline on numerous occassions, we were happy to receive the assistnace and have our claim settled so promptly.”

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(En) - Posted 3 weeks ago

“Fast response to every step. Could not be better when you are stressed out not having luggage with you.”

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(En-ux) - Posted 3 weeks ago

“Profesionalizm”

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(Pl) - Posted 3 weeks ago

“Wir sind erst am Anfang”

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(De-ux) - Posted 3 weeks ago

“They did great! No issues.”

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(En) - Posted 3 weeks ago

AirAdvisor is rated 4.6 based on 33,056 reviews