AirAdvisor Reviews

Name: AirAdvisor
Address: 21 Drydock Ave Suite 610E, Boston
Rating: 4.53

4.5 Rating 28,639 Reviews

100 %

of reviewers recommend AirAdvisor

About AirAdvisor:

Did you have a delayed flight or cancelled flight? Airline might owe you up to $700. Submit a claim for flight compensation or ticket refund for free and within 3 mins at https://AirAdvisor.com

Visit Website

Phone:

+17206902189

Email:

info@airadvisor.com

Location:

21 Drydock Ave Suite 610E
Boston
02210

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AirAdvisor 5 star review on 14th October 2023

Pablo Troncci Bugueño

AirAdvisor 5 star review on 12th July 2023

Anonymous

Anonymous // 01/01/2019

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“Grazie mille a voi sono molto contento”

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(It) - Posted 1 month ago

“Brzo reakcija, veoma dobra komunikacija i jednostavna! Svaka čast. Žalba uložena Avgusta, isplata odmah pocetkom Septembra! Sve preporuke!”

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(Sr) - Posted 1 month ago

“Todo ha sido fácil de tramitar y me han pagado la compensación pactada. Muy favorable todo el proceso.”

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(Es) - Posted 1 month ago

“Very good 10/10”

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(En) - Posted 1 month ago

“Very good and fast”

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(En) - Posted 1 month ago

“5 estrelas Recomendo totalmente”

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(Pt) - Posted 1 month ago

“Anche se con tempistiche lunghe dopo un anno sono riuscita ad ottenere un risarcimento parziale del volo.”

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(It) - Posted 1 month ago

“very easy , professional”

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(En-ux) - Posted 1 month ago

“Dåligt resa”

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(Sv-ux) - Posted 1 month ago

Kära Emira Kemalova, Vi beklagar att du hade en dålig reseupplevelse. Det verkar dock som att denna recension handlar om din upplevelse med flygbolaget. AirAdvisor är en oberoende tjänst och driver inte flygningar eller ansvarar för flygbolagets service och reseupplevelse. Vi hoppas att detta förtydligande hjälper till att skilja din upplevelse med flygbolaget från de tjänster som AirAdvisor tillhandahåller. Varma hälsningar, AirAdvisor-teamet

Posted 3 weeks ago

“AUCUNES COMMUNICATIONS !”

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(Fr-ux) - Posted 1 month ago

Cher Jean Marc Miotti, Nous sommes désolés que vous ayez eu l’impression de ne recevoir aucune communication de notre part. Nous souhaitons toutefois préciser qu’ AirAdvisor ne propose pas de support téléphonique. Nous échangeons avec nos clients par e-mail ou via le chat, et nous sommes toujours disponibles par ces canaux pour répondre à leurs questions et les accompagner dans le suivi de leur dossier. Nous privilégions la communication écrite afin de pouvoir vous assister dans votre langue maternelle. Nous comprenons que cela puisse sembler moins personnel qu’un échange téléphonique, mais cela permet de conserver toutes les informations clairement par écrit et de pouvoir s’y référer lorsque cela est nécessaire. De plus, la communication par e-mail ou par chat nous donne le temps nécessaire pour traduire les informations et formuler des réponses précises et adaptées à chaque situation. Notre objectif est ainsi de vous fournir une assistance aussi claire et complète que possible. Si vous avez une question concernant votre dossier ou si vous souhaitez obtenir des précisions sur son statut, nous vous invitons à nous contacter par e-mail ou via le chat. Nous serons heureux de vous aider. Nous vous remercions pour votre compréhension et votre coopération. Cordialement, L'équipe AirAdvisor

Posted 1 month ago

“Es war sehr effizient und die Kommunikation war ebenfalls sehr klar.”

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(De) - Posted 1 month ago

“perfect service”

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(En) - Posted 1 month ago

“A recommander vivement. pendant une petite periode, j'ai eu un moment de doute mais par la suite une belle surprise du virement immediat”

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(Fr) - Posted 1 month ago

“Lassan működik de dolgoznak.”

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(Hu-ux) - Posted 1 month ago

“Fue in viaje aceptable”

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(Es-ux) - Posted 1 month ago

“Simple, facile a remplir. merci”

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(Fr-ux) - Posted 1 month ago

“Olen erittäin tyytyväinen palveluun. kaikki sujui hyvin ja palvelu oli nopeaa ja ystävällistä.”

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(Fi) - Posted 1 month ago

“very slow, took month and a half to get my refund. why airadvisor take such a big commission too is beyond me. replies from customer support may as well have been sent via pigeon”

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(En) - Posted 1 month ago

Dear Valued Client, Thank you for sharing your feedback. We understand that waiting for your compensation and receiving delayed replies from customer support can be frustrating, and we sincerely apologize if our communication did not meet your expectations. We would, however, like to provide some context regarding the processing time. The general process of claiming compensation takes around 3–5 months when the airline agrees to pay and the case is not affected by force majeure or other exceptional circumstances. Therefore, considering the circumstances of your case, the result was actually achieved within a very reasonable timeframe. We also appreciate your concerns regarding our fees and would like to ensure there is no confusion about how our pricing works. To provide full transparency, our complete price list is publicly available on our website and can be reviewed by anyone at any time. The pricing details are available here: [https://airadvisor.com/en/pricelist](https://airadvisor.com/en/pricelist). AirAdvisor operates under a **“No-Win-No-Fee”** model. This means that you do not have to pay anything upfront. We only receive our fee when we successfully obtain compensation from the airline. Once the airline pays, we transfer the compensation to you after deducting our agreed commission, so there is no financial risk if the claim is unsuccessful. For claims handled at the pre-trial stage, our success fee is 30% of the amount collected. We believe this provides good value for passengers who prefer professional assistance rather than having to handle the claim process, correspondence, and follow-ups with the airline themselves. AirAdvisor also aims to remain competitive within the market, helping customers save up to €120 per family compared with other claim services. You can see our comparison and learn more about our pricing here: [https://airadvisor.com/en/best-flight-delay-compensation-company](https://airadvisor.com/en/best-flight-delay-compensation-company). Please also note that our pricing policy has remained unchanged since 2019 and is among the lowest offered by companies providing similar services. We are sorry that you felt our customer support was too slow. Your feedback regarding communication is important to us, and we will take it into consideration as we continue improving our service. At the same time, we are pleased that your claim was ultimately resolved successfully and that we were able to help you obtain compensation from the airline. Thank you for your patience and for giving us the opportunity to assist with your claim. Warm regards, The AirAdvisor Team

Posted 1 month ago

“Semplice la domanda di richiesta. Adesso aspettiamo il rimborso di quello che ci spetta .”

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(It-ux) - Posted 1 month ago

“Mi experiencia con AirAdvisor fue muy positiva. Mi reclamación requirió varios meses de tramitación y durante el proceso fue necesario aportar documentación adicional en distintas oportunidades, por lo que hubo que tener paciencia. Sin embargo, AirAdvisor continuó gestionando el caso hasta conseguir finalmente la compensación. Una vez resuelta la reclamación, el proceso de pago fue claro y rápido: facilité mis datos bancarios y recibí los 420 EUR correspondientes sin inconvenientes. Valoro especialmente que se hayan encargado de gestionar una reclamación que por mi cuenta habría sido bastante más compleja. En mi experiencia, el servicio cumplió con lo prometido y el resultado fue satisfactorio. Sí lo recomendaría.”

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(Es) - Posted 1 month ago

AirAdvisor is rated 4.5 based on 28,639 reviews