AirAdvisor Reviews

Name: AirAdvisor
Address: 21 Drydock Ave Suite 610E, Boston
Rating: 4.54

4.5 Rating 27,768 Reviews

100 %

of reviewers recommend AirAdvisor

About AirAdvisor:

Did you have a delayed flight or cancelled flight? Airline might owe you up to $700. Submit a claim for flight compensation or ticket refund for free and within 3 mins at https://AirAdvisor.com

Visit Website

Phone:

+17206902189

Email:

info@airadvisor.com

Location:

21 Drydock Ave Suite 610E
Boston
02210

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AirAdvisor 5 star review on 14th October 2023

Pablo Troncci Bugueño

AirAdvisor 5 star review on 12th July 2023

Anonymous

Anonymous // 01/01/2019

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“Até á data sempre disposto a ajudar”

Helpful Report

(Pt-ux) - Posted 1 month ago

“Effectively well done.”

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(En) - Posted 1 month ago

“Excellent”

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(En-ux) - Posted 1 month ago

“Frais d'intervention 120eur par personne !!! Ce n'est pas indiqué au début...j'ai résilié la demande”

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(Fr-ux) - Posted 1 month ago

Cher client, Nous vous remercions de votre demande concernant nos tarifs. Nous tenons à nous assurer qu'il n'y a aucune confusion quant à notre structure tarifaire. Dans un souci de transparence totale, notre grille tarifaire est facilement accessible sur notre site web à l'adresse https://airadvisor.com/en/pricelist. Cette page fournit des informations détaillées sur nos tarifs et est accessible gratuitement à tous nos clients. De plus, nous accordons une grande importance à la communication et nous nous efforçons de tenir nos clients informés. Vous trouverez des informations concernant notre commission dans le dossier de votre demande d’indemnisation. Par ailleurs, nous précisons le pourcentage de commission ainsi que le montant final que vous recevrez dans les e-mails que nous envoyons à nos clients. Ces mesures visent à garantir que vous soyez parfaitement informé de la structure des coûts liés à votre demande d’indemnisation. Nous fournissons nos services selon le principe « Pas de résultat, pas d’honoraires ». Vous n’avez rien à payer à AirAdvisor. Lorsque nous obtenons une indemnisation de la compagnie aérienne, nous vous la transférons après déduction de notre commission. Nos honoraires de résultat s’élèvent à 30 % du montant perçu au stade pré-contentieux. AirAdvisor offre le meilleur rapport qualité-prix du marché, permettant à nos clients d’économiser jusqu’à 120 EUR par famille. Vous trouverez ici des informations comparatives entre AirAdvisor et d’autres sociétés : https://airadvisor.com/en/best-flight-delay-compensation-company Veuillez également noter que la politique tarifaire d’AirAdvisor reste inchangée depuis 2019 et qu’elle est la plus basique de toutes les sociétés du secteur. Notre priorité est d’offrir un service transparent et efficace à tous nos clients, et nous sommes à votre disposition pour répondre à toutes vos questions ou vous apporter les précisions dont vous pourriez avoir besoin. Si vous avez d’autres questions ou souhaitez obtenir des informations supplémentaires, n’hésitez pas à contacter notre service client à l’adresse info@airadvisor.com. Nous nous engageons à vous offrir le meilleur service possible. Merci de votre compréhension. Cordialement, L’équipe AirAdvisor

Posted 1 month ago

“Very easy to use”

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(En-ux) - Posted 1 month ago

“Fácil de registar!”

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(Pt-ux) - Posted 1 month ago

“Molto efficiente il servizio e risarcimento arrivato”

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(It) - Posted 1 month ago

“Relativno jednostavno za ispuniti”

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(Sr-ux) - Posted 1 month ago

“Non è chiara la questione percentuale.”

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(It-ux) - Posted 1 month ago

Gentile cliente, La ringraziamo per la Sua richiesta di informazioni sulle commissioni. Desideriamo assicurarci che non vi siano dubbi riguardo alla nostra struttura tariffaria. Per garantire la massima trasparenza, il nostro listino prezzi è facilmente consultabile sul nostro sito web all’indirizzo https://airadvisor.com/en/pricelist. Questa pagina offre informazioni dettagliate sulle nostre tariffe ed è accessibile a tutti i clienti gratuitamente. Inoltre, attribuiamo grande importanza alla comunicazione e ci impegniamo a tenere informati i nostri clienti. Può trovare informazioni sulla nostra commissione nel suo profilo relativo alla richiesta di risarcimento. Inoltre, nelle e-mail che inviamo ai nostri clienti includiamo dettagli sulla percentuale di commissione e sull’importo finale che riceverà. Queste misure sono state adottate per garantire che Lei sia ben informato sulla struttura dei costi relativa alla Sua richiesta di risarcimento. Forniamo i nostri servizi secondo la regola “No-Win-No-Fee” (nessun compenso in caso di mancata vittoria). Non dovrete pagare nulla ad AirAdvisor. Quando otterremo il risarcimento dalla compagnia aerea, ve lo trasferiremo al netto della nostra commissione. La nostra commissione di successo è pari al 30% della somma ottenuta nella fase pre-contenziosa. AirAdvisor offre il miglior rapporto qualità-prezzo sul mercato, consentendo ai nostri clienti di risparmiare fino a 120 EUR per famiglia. Puoi trovare informazioni sul confronto tra AirAdvisor e altre aziende qui: https://airadvisor.com/en/best-flight-delay-compensation-company Inoltre, ti ricordiamo che la politica dei prezzi di AirAdvisor rimane invariata rispetto al 2019 ed è la più bassa tra tutte le aziende del settore. La nostra priorità è fornire un servizio trasparente ed efficiente a tutti i nostri clienti, e siamo a vostra disposizione per rispondere a qualsiasi ulteriore domanda o richiesta di chiarimenti. Se avete altre domande o necessitate di ulteriori informazioni, non esitate a contattare il nostro team di assistenza clienti all’indirizzo info@airadvisor.com. Ci impegniamo a fornirvi il miglior servizio possibile. Grazie per la vostra comprensione. Cordiali saluti, Il team di AirAdvisor

Posted 1 month ago

“Vediamo se ricevo il risarcimento”

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(It-ux) - Posted 1 month ago

“A fost in regula”

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(Ro-ux) - Posted 1 month ago

“So professional and helpful in navigating such unfamiliar territory, thank you”

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(En-ux) - Posted 1 month ago

“Sempre bom ter alguém especializado ,que possa defender os nossos interesses ou seriamos presa fácil perante tais companhias .”

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(Pt-ux) - Posted 1 month ago

“Veremos a ver cómo se resuelve la reclamación”

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(Es-ux) - Posted 1 month ago

“Am intampinat anumite pb in incarcarea documenteleor in august 2025 fapt pt care abia acum am reusit sa incarc documentele. In rest sper sa fie cu noroc”

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(Ro-ux) - Posted 1 month ago

“servizio eccezionale”

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(It) - Posted 1 month ago

“We received 50% compensation for an Uber ride only because we were flown back to a different state than where our vehicle was and had to Uber from VA to MD. You were not able to win an award for our delayed/canceled flights and the extra expenses for the night we had to stay in London without luggage. AND it took 2 yrs to get $85. Not very successful in my eyes. At least it was free.”

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(En) - Posted 1 month ago

Dear Toby Fulton, Thank you for taking the time to share your feedback. We're sorry to hear that you were disappointed with the outcome of your claim. We understand that the process took much longer than expected and appreciate your patience throughout. We would like to clarify that **flight compensation**, **ticket refunds** (where applicable), and **reimbursement of additional expenses** are three separate types of claims, each governed by different legal rules. In your case, the airline confirmed that your flight disruption was caused by **adverse weather conditions**. Under **EC Regulation 261/2004**, airlines are not required to pay compensation when a disruption is caused by extraordinary circumstances that are beyond their control. For this reason, we were unfortunately unable to pursue compensation for the flight itself. However, the airline did approve reimbursement for your additional expenses and paid **€159.86**. As the airline did not make this payment within the required timeframe, we initiated legal action by assigning your case to our lawyers. As outlined in our Terms and Conditions, a **50% legal action fee** applies in cases where legal proceedings are necessary to recover the payment. We understand that the overall outcome may not have met your expectations, particularly given the length of the process. Nevertheless, we are pleased that we were able to successfully recover your additional expenses on your behalf. Thank you again for your feedback and for giving us the opportunity to assist you. Warm regards, The AirAdvisor Team

Posted 1 month ago

“Sehr guter Service, unkompliziert”

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(De) - Posted 1 month ago

“Thanks for your support.”

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(En) - Posted 1 month ago

“I signed up for your service by accident while I was rushing and stranded due to the flight disruption. Once I realized the airline would likely compensate me directly, I immediately tried to cancel the agreement. Unfortunately, I was told I could not cancel. There were multiple delays and miscommunications between AirAdvisor and the airline, which prolonged the process. Throughout that time, I continued handling my claim on my own and was actively communicating with the airline myself. As a result, I do not believe the 30% fee is justified. The compensation was obtained through my own efforts, and I received little to no value from your service.”

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(En) - Posted 1 month ago

Dear Sharon Rodriguez, Thank you for taking the time to share your feedback. We're sorry to hear that you were dissatisfied with your experience. We understand that flight disruptions are stressful and that decisions are sometimes made under difficult circumstances. Once a claim is submitted and accepted, our team begins reviewing the case, preparing the documentation, and communicating with the airline on your behalf. For this reason, the service agreement cannot always be cancelled after work on the claim has already begun. We also understand that you chose to communicate with the airline directly during the process. However, it is common practice for airlines to contact passengers directly after a third-party representative has submitted a claim, as this allows them to avoid additional costs and risks. This does not mean that our work on the claim was not performed. We had already prepared and submitted your case and continued to monitor its progress. Our success fee is charged in accordance with the Terms and Conditions that were accepted when the claim was submitted. We strive to be transparent about our fees, which are clearly explained before the service agreement is concluded. We appreciate your feedback and regret that your experience did not meet your expectations. Thank you for giving us the opportunity to assist with your claim. Warm regards, The AirAdvisor Team

Posted 1 month ago

AirAdvisor is rated 4.5 based on 27,768 reviews