AirAdvisor Reviews

Name: AirAdvisor
Address: 21 Drydock Ave Suite 610E, Boston
Rating: 4.54

4.5 Rating 27,768 Reviews

100 %

of reviewers recommend AirAdvisor

About AirAdvisor:

Did you have a delayed flight or cancelled flight? Airline might owe you up to $700. Submit a claim for flight compensation or ticket refund for free and within 3 mins at https://AirAdvisor.com

Visit Website

Phone:

+17206902189

Email:

info@airadvisor.com

Location:

21 Drydock Ave Suite 610E
Boston
02210

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AirAdvisor 5 star review on 14th October 2023

Pablo Troncci Bugueño

AirAdvisor 5 star review on 12th July 2023

Anonymous

Anonymous // 01/01/2019

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“Foarte buni !!!”

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(Ro) - Posted 1 month ago

“Goed oke goed”

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(Nl) - Posted 1 month ago

“C'est déjà 2eme fois que j'ai recours à vos services rapides et pontuels”

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(Fr) - Posted 1 month ago

“Semplicemente perfetti”

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(It) - Posted 1 month ago

“Apesar de terem conseguido receber alguma coisa, a sensação com que fico é que passam de 30 para 50% de comissão simplesmente para receber mais dinheiro e não por qualquer dificuldade. Ou seja, desde o início que sabem que vão ganhar 50%. Não me pareceu honesto. Éramos 4 passageiros e todos vimos o valor da indemnização reduzido a metade.”

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(Pt) - Posted 1 month ago

Caro Jorge Carpalhoso Da Mota, Agradecemos o seu feedback e gostaríamos de esclarecer a situação. Compreendemos a sua preocupação relativamente aos honorários e ao encaminhamento para o tribunal. Honorários: É importante referir que os nossos honorários são transparentes e podem ser consultados na nossa tabela de preços em https://airadvisor.com/en/pricelist. Cobramos uma comissão sobre os pedidos de indemnização bem-sucedidos, e esta informação está disponível para todos os clientes. Recurso judicial: Se um pedido de indemnização for encaminhado para o tribunal devido à falta de resposta da companhia aérea, o tribunal poderá cobrar uma comissão e os advogados também deverão ser pagos. Por conseguinte, a comissão para processos judiciais é de 50%, e não de 30%. Trata-se de um procedimento padrão, e fazemos o nosso melhor para prestar assistência em processos judiciais, de forma a maximizar a indemnização para os nossos clientes. As informações sobre as custas judiciais também estão incluídas na tabela de preços no nosso site - https://airadvisor.com/en/pricelist Estamos empenhados em ajudar os nossos clientes a receber uma indemnização justa pelas suas reclamações. Se tiver mais alguma dúvida ou questão, contacte a nossa equipa de apoio ao cliente. Valorizamos o seu feedback e a sua satisfação é importante para nós. Obrigado por escolher a AirAdvisor; o nosso objetivo é melhorar a sua experiência de todas as formas possíveis. Cumprimentos, Equipa da AirAdvisor

Posted 1 month ago

“Bardzo przejrzysta współpraca i realizacja wniosku na wysokim poziomie.”

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(Pl) - Posted 1 month ago

“Extremely easy and helpful experience! Airadvisor managed to get a compensation for my flight with minimal effort from my side. Thank you!”

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(En) - Posted 1 month ago

“👍👍👍👍👍👍👍👍👍👍👍👍👍👍”

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(Es-ux) - Posted 1 month ago

“Everything was ok”

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(Cz-ux) - Posted 1 month ago

“Great perfect”

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(En-us-ux) - Posted 1 month ago

“Mi vengono richiesti continuamente i documenti gia' inviati piu' volte”

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(It-ux) - Posted 1 month ago

Gentile Rossella De Ambrogi, Grazie per il suo feedback. Ci dispiace che il fatto di aver ricevuto più richieste relative alle stesse informazioni Le abbia causato disagio. Dopo aver esaminato il Suo caso, abbiamo riscontrato la presenza di richieste duplicate nel nostro sistema. Di conseguenza, il nostro processo automatizzato ha inviato richieste di informazioni separate per ciascuna richiesta, motivo per cui ha ricevuto e-mail simili più di una volta. Comprendiamo che ciò possa aver creato confusione, soprattutto poiché aveva già fornito le informazioni richieste. Ci scusiamo sinceramente per il disagio causato. Siamo lieti di informarla che la sua richiesta è stata accettata e che al momento non è richiesta alcuna ulteriore azione da parte sua. Il nostro team continuerà a gestire il suo caso e la terremo informata su eventuali aggiornamenti significativi man mano che il processo procede. Grazie per la sua pazienza e comprensione. Apprezziamo il suo feedback, poiché ci aiuta a migliorare i nostri processi e a offrire un’esperienza migliore ai nostri clienti. Cordiali saluti, Il team di AirAdvisor

Posted 1 month ago

“É difícil enviar tantos documentos que são pedidos, sem saber como vai acabar este reembolso.”

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(En-ux) - Posted 1 month ago

“De gran ayuda, informada en todo momento”

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(Es) - Posted 1 month ago

“Naciąganie na pieniądze”

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(Pl-ux) - Posted 1 month ago

Szanowny Kliencie, Dziękujemy za zapytanie dotyczące opłat. Chcemy mieć pewność, że nie ma żadnych niejasności co do naszej struktury cenowej. Aby zapewnić pełną przejrzystość, udostępniamy nasz cennik na naszej stronie internetowej pod adresem https://airadvisor.com/en/pricelist. Strona ta zawiera szczegółowe informacje na temat naszych cen i jest dostępna dla wszystkich klientów bezpłatnie. Ponadto poważnie traktujemy komunikację i staramy się na bieżąco informować naszych klientów. Informacje na temat naszej prowizji można znaleźć w profilu roszczenia. Dodatkowo w wiadomościach e-mail wysyłanych do naszych klientów zamieszczamy szczegóły dotyczące procentowej wysokości prowizji oraz ostatecznej kwoty, którą Państwo otrzymają. Działania te mają na celu zapewnienie, że są Państwo dobrze poinformowani o strukturze kosztów związanych z Państwa roszczeniem. Świadczymy nasze usługi na zasadzie „No-Win-No-Fee” (nie ma wygranej – nie ma opłaty). Nie muszą Państwo płacić nic firmie AirAdvisor. Kiedy uzyskamy odszkodowanie od linii lotniczej, przelewamy je Państwu po potrąceniu naszej prowizji. Nasza prowizja za sukces wynosi 30% z uzyskanej kwoty na etapie przedprocesowym. AirAdvisor oferuje najlepszy stosunek jakości do ceny na rynku, pozwalając naszym klientom zaoszczędzić nawet do 120 EUR na rodzinę. Informacje na temat tego, jak AirAdvisor wypada na tle innych firm, można znaleźć tutaj: https://airadvisor.com/en/best-flight-delay-compensation-company Ponadto prosimy pamiętać, że polityka cenowa AirAdvisor pozostaje niezmieniona od 2019 roku i jest najniższa spośród wszystkich firm działających w tej branży. Naszym priorytetem jest zapewnienie przejrzystej i sprawnej obsługi wszystkim naszym klientom. Jesteśmy do Państwa dyspozycji, aby odpowiedzieć na wszelkie pytania i udzielić niezbędnych wyjaśnień. Jeśli mają Państwo dodatkowe pytania lub potrzebują Państwo więcej informacji, prosimy o kontakt z naszym zespołem obsługi klienta – info@airadvisor.com. Dokładamy wszelkich starań, aby zapewnić Państwu jak najlepszą obsługę. Dziękujemy za zrozumienie. Z poważaniem, Zespół AirAdvisor

Posted 1 month ago

“esperienza totalmente positiva”

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(It) - Posted 1 month ago

“Thought I was communicating with airline, not 3rd party looking to make money on my loss. What a disappointment”

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(En-us-ux) - Posted 1 month ago

Dear Valued Client, Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. We understand your disappointment if you were expecting to communicate directly with the airline. AirAdvisor is an independent claims management company that helps passengers pursue compensation for flight disruptions. We are not affiliated with any airline, and our role is to manage the claims process on our customers' behalf, including preparing the claim, communicating with the airline, and, where necessary, pursuing legal action. We are transparent about our role and our service fees, which are clearly explained before a claim is submitted. Our fee is only charged when a claim is successful, and many customers choose our service because it saves them the time and effort of handling the claim themselves. We appreciate your feedback and regret that our service was not what you expected. Thank you for giving us the opportunity to review your claim, and we wish you all the best. Warm regards, The AirAdvisor Team

Posted 1 month ago

“Sito veloce”

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(It-ux) - Posted 1 month ago

“Kérem, amennyiben díjat számolnak fel azt az elején jelezzék.”

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(Hu-ux) - Posted 1 month ago

“Very helpful company”

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(En-ux) - Posted 1 month ago

“You have sent 3 emails asking for same information, I have completed each time and then you resend email.”

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(En-ux) - Posted 1 month ago

Dear Elizabeth Kirkham, Thank you for your feedback. We're sorry to hear that receiving multiple requests for the same information caused frustration. After reviewing your case, we found that you have **duplicate claims** in our system. As a result, our automated process sent separate requests for information for each claim, which is why you received similar emails more than once. We understand that this may have been confusing, especially since you had already provided the requested information. We sincerely apologize for the inconvenience this caused. We are pleased to inform you that **your claim has been accepted** and **no further action is required from your side at this time**. Our team will continue handling your case, and we will keep you informed of any significant updates as the process progresses. Thank you for your patience and understanding. We appreciate your feedback, as it helps us improve our processes and provide a better experience for our customers. Warm regards, The AirAdvisor Team

Posted 1 month ago

AirAdvisor is rated 4.5 based on 27,768 reviews