AirAdvisor Reviews

Name: AirAdvisor
Address: 21 Drydock Ave Suite 610E, Boston
Rating: 4.61

4.6 Rating 33,063 Reviews

93 %

of reviewers recommend AirAdvisor

About AirAdvisor:

Did you have a delayed flight or cancelled flight? Airline might owe you up to $700. Submit a claim for flight compensation or ticket refund for free and within 3 mins at https://AirAdvisor.com

Visit Website

Phone:

+17206902189

Email:

info@airadvisor.com

Location:

21 Drydock Ave Suite 610E
Boston
02210

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AirAdvisor 5 star review on 14th October 2023

Pablo Troncci Bugueño

AirAdvisor 5 star review on 12th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“I found it very easy to fill out information”

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(En-ux) - Posted 1 month ago

“Am avut un zbor Lufthansa anulat de doua ori si nu am putut face operatiunea o singura data.Am splicat pt despagubire cu foua cereri. Aplicatia este ok si ușor de folosit.”

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(Ro-ux) - Posted 1 month ago

“Great communication!”

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(En) - Posted 1 month ago

“The site is very user friendly and I am hopeful for a positive outcome!”

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(En-ux) - Posted 1 month ago

“J’ai fait une demande de réclamation au mois de novembre et toujours aucune nouvelle d’indemnisation alors que le montant est important. Très déçu. Je pense que jamais je ne serai indemnisée ni par vous, ni par la compagnie aérienne. À moins de déposer une plainte, je ne sais pas quoi faire d’autre..”

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(Fr-ux) - Posted 1 month ago

Chère Caroline Pizzini, Merci pour votre retour. Nous comprenons votre déception et votre frustration face à la longue attente et à l'absence d'indemnisation à ce jour. Malheureusement, certaines compagnies aériennes mettent beaucoup de temps à examiner et à traiter les demandes d'indemnisation, en particulier lorsqu'elles tardent à répondre, contestent leur responsabilité ou nécessitent un suivi juridique supplémentaire. Dans de nombreux cas, le délai ne dépend pas seulement de notre travail, mais aussi des procédures internes et de la coopération de la compagnie aérienne, qui échappent à notre contrôle direct. Soyez assurée que cela ne signifie pas que votre dossier a été abandonné ou oublié. Notre équipe continue d’assurer le suivi de votre demande et de travailler à l’obtention d’une résolution. Nous comprenons également que l’incertitude peut être source de stress, en particulier lorsque le montant de l’indemnisation est important. Cependant, le fait de déposer des plaintes supplémentaires de votre propre initiative n'accélère pas toujours le processus, en particulier si la réclamation est déjà traitée activement. Vous pouvez à tout moment consulter l'état d'avancement de votre dossier et les commentaires de votre gestionnaire dans votre compte personnel sur notre site web https://airadvisor.com/en‍ Nous regrettons sincèrement que le processus ait pris plus de temps que prévu et vous remercions de votre patience tout au long de cette situation. Cordialement, L'équipe AirAdvisor

Posted 1 month ago

“Primeira vez que recorri aos serviços e não podia estar mais satisfeito como decorreu o projeto. Do pedido ao receber o valor na conta, foi tudo muito rapido.”

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(Pt) - Posted 1 month ago

“Tudo correu bem e rápido. Superou as expetativas.”

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(Pt) - Posted 1 month ago

“De fácil compreensão, muito intuitivo.”

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(Pt-ux) - Posted 1 month ago

“It was quick to submit claim i m happy with that”

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(En-ux) - Posted 1 month ago

“Πολύ εύκολη η εφαρμογή. Δεν αντιμετώπισα κανένα κόλλημα. Εύχομαι να είναι και το αποτέλεσμα της προσπάθειας καλό.”

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(El-ux) - Posted 1 month ago

“A fost una buna”

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(Ro-ux) - Posted 1 month ago

“Todo genial la verdad”

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(Es) - Posted 1 month ago

“Excellent, I recommend”

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(En-ux) - Posted 1 month ago

“The company its outstanding, excellent and very professional. The service is absolutely in the highest quality that I have received from companies that work in this difficult process of obtaining compensation from air companies. I praise the work Air Advisor has made for me,appreciate it with deep respect and gratitude. I recommend this very professional company, very diligent and with a staff of people with a big heart and big motivation, to every passenger that gets in trouble with the airlines that use to hold money from their customers .”

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(En-us) - Posted 1 month ago

Dear Isaac Haim Aizenman, Thank you for your feedback. We understand your disappointment and your concerns regarding the outcome of your case, especially given the value of the amounts involved. We would like to clarify an important point regarding the structure of airline payments under passenger rights regulations. Compensation amount, ticket cost refund (if applicable), and reimbursement of additional expenses are three separate categories of payments. They are assessed and processed independently by the airline depending on the nature of the disruption and the contractual obligations involved. Based on the information available in your case, there is a record confirming that Iberia processed a full refund of your original ticket in the original currency and to the original payment method on March 11, 2026. This refund is separate from any compensation under passenger rights legislation. In addition, the compensation related to your claim was successfully obtained and paid on 20.05.2026. This payment concerns the compensation entitlement under the applicable regulation and is independent of the ticket refund process. We understand that from a passenger perspective these elements can sometimes appear as a single expected amount, however legally and operationally they are handled as distinct processes by the airline. We regret that the overall experience did not fully meet your expectations. At the same time, we would like to highlight that both the ticket refund and compensation components were successfully processed in your case, each through separate procedures and timelines. Thank you for taking the time to share your feedback. Warm regards, The AirAdvisor Team

Posted 1 month ago

“Gracias por pinerlobtan facil y clarisimo”

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(Es-ux) - Posted 1 month ago

“me ha gustado la atencion y lo rapido y claro que lo pone todo”

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(Es-ux) - Posted 1 month ago

“So far so good, easy to use, simple interface.”

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(En-ux) - Posted 1 month ago

“Gostei ,mas demorou um pouco.”

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(Pt) - Posted 1 month ago

“Je fais ma demande ce bien passé”

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(Fr-ux) - Posted 1 month ago

“We were not told up front that there would be a hefty charge for filing a claim. Better to go through the airline direct which is what we did.”

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(En-ux) - Posted 1 month ago

Dear Sandra Busino, Thank you for your feedback. We are sorry to hear that the pricing structure was not clear from your perspective. Please note that AirAdvisor operates under a “No-Win-No-Fee” model. This means that no upfront payment is required from clients, and a service fee is only charged if compensation is successfully recovered from the airline. All applicable fees and pricing details are publicly available on our website before and during the claim submission process, including in our Terms and Conditions and Price List. Our success fee is 30% out of the collected sum at the pre-trial stage. Also you can consult prices on the following link https://airadvisor.com/en/pricelist AirAdvisor offers the best value for money on the market, saving our customers up to 120 EUR per family. You can find information on how AirAdvisor compares to other companies here: https://airadvisor.com/en/best-flight-delay-compensation-company In addition, please note that AirAdvisor's pricing policy remains unchanged from 2019 and is the lowest of any company in the field. We understand that some passengers prefer to deal directly with the airline. However, many claims submitted directly are initially delayed, rejected, or require additional follow-up. Our role is to handle communication with the airline, manage the claim process, and escalate when necessary to help ensure the case is properly reviewed. We regret that your experience did not meet your expectations and appreciate you taking the time to share your feedback. Warm regards, The AirAdvisor Team

Posted 1 month ago

AirAdvisor is rated 4.6 based on 33,063 reviews