AirAdvisor Reviews

Name: AirAdvisor
Address: 21 Drydock Ave Suite 610E, Boston
Rating: 4.53

4.5 Rating 28,649 Reviews

100 %

of reviewers recommend AirAdvisor

About AirAdvisor:

Did you have a delayed flight or cancelled flight? Airline might owe you up to $700. Submit a claim for flight compensation or ticket refund for free and within 3 mins at https://AirAdvisor.com

Visit Website

Phone:

+17206902189

Email:

info@airadvisor.com

Location:

21 Drydock Ave Suite 610E
Boston
02210

Write Your review

Tell us how AirAdvisor made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

AirAdvisor 5 star review on 14th October 2023

Pablo Troncci Bugueño

AirAdvisor 5 star review on 12th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Español

Français

Italiano

Português

Polski

Deutsch

Nederlands

Русский

Czech

Svenska

Suomi

Norsk

Türkçe

Dansk

“Faxile w veloce”

Helpful Report

(It-ux) - Posted 3 months ago

“Facile e veloce”

Helpful Report

(It-ux) - Posted 3 months ago

“Complimenti”

Helpful Report

(It-ux) - Posted 3 months ago

“Doesn't make it clear at all that there is a 120 euro fee to my claim”

Helpful Report

(En-ux) - Posted 3 months ago

Dear Valued Client, We appreciate your inquiry about the fees. We want to ensure that there is no confusion regarding our pricing structure. To provide full transparency, we make our price list readily available on our website at https://airadvisor.com/en/pricelist. This page offers detailed information about our pricing, and it is accessible to all clients at no cost. Furthermore, we take communication seriously and aim to keep our clients informed. You can find information about our commission in your claim profile. Additionally, we include details about the commission percentage and the final amount you will receive in the emails we send to our clients. These steps are taken to ensure that you are well-informed about the cost structure related to your claim. We provide our services under the “No-Win-No-Fee” rule. You do not need to pay anything to AirAdvisor. When we collect compensation from the airline we transfer it to you deducting our commission. Our success fee is 30% out of the collected sum at the pre-trial stage. AirAdvisor offers the best value for money on the market, saving our customers up to 120 EUR per family. You can find information on how AirAdvisor compares to other companies here: https://airadvisor.com/en/best-flight-delay-compensation-company In addition, please note that AirAdvisor's pricing policy remains unchanged from 2019 and is the lowest of any company in the field. Our priority is to provide a transparent and efficient service to all our clients, and we are here to address any further questions or clarifications you may need. If you have any more questions or require additional information, please feel free to reach out to our customer support team - info@airadvisor.com. We are committed to providing you with the best service possible. Thank you for your understanding. Kind regards, AirAdvisor Team

Posted 3 months ago

“Tutti perfetto”

Helpful Report

(It-ux) - Posted 3 months ago

“Son profesionales espero respuesta de ellos pronto”

Helpful Report

(Es-ux) - Posted 3 months ago

“This seems like a scam. I sent all info requested several times. I constantly received emails asking for the same items over and over and over.”

Helpful Report

(En-ux) - Posted 3 months ago

Dear Erma Russell, We are sorry for any frustration this may have caused and appreciate you bringing it to our attention. After reviewing your case, it appears that several identical claims were submitted for the same flight disruption. As a result, our system may have generated duplicate requests for supporting documents, which could have given the impression that we were repeatedly asking for the same information. We are pleased to inform you that your claim has been accepted, and **no further action is required from your side at this time**. Our team has all the necessary information to continue processing your case, and it is now moving through the next stage of the claims process. Please be assured that we do not ask clients to provide the same documents unnecessarily. In some situations, duplicate claims or automatic notifications may result in repeated requests, and we understand how confusing this can be. We are continuously working to improve our systems and communication to make the process as smooth as possible. Thank you for your patience and understanding. We truly appreciate your feedback, as it helps us improve our service. If we require any additional information in the future, we will contact you directly. Otherwise, you can simply wait for further updates while we continue pursuing your claim with the airline. Warm regards, The AirAdvisor Team

Posted 3 months ago

“Semplice e veloce. Raccoglie tutti i dati del disservizio in pochi minuti.”

Helpful Report

(It-ux) - Posted 3 months ago

“Tre ore di ritardo sono sufficienti?”

Helpful Report

(It-ux) - Posted 3 months ago

“Hice 4 reclamos de la misma situación y siempre me los rechaza”

Helpful Report

(Es-ux) - Posted 3 months ago

“Perfect and easy to do”

Helpful Report

(En-ux) - Posted 3 months ago

“Easy to apply and self explanatory”

Helpful Report

(En-ux) - Posted 3 months ago

“Very good app”

Helpful Report

(En-ux) - Posted 3 months ago

“Pas très user friendly. Mais bon attendons le resultat”

Helpful Report

(Fr-ux) - Posted 3 months ago

Cher Philippe Tuccelli, Merci beaucoup pour vos commentaires ! Nous comprenons que remplir un formulaire puisse parfois sembler un peu long, surtout lorsque vous êtes déjà confronté au stress lié à un vol perturbé. Cependant, nous aimerions prendre un instant pour vous expliquer pourquoi notre procédure est conçue ainsi et comment nous nous efforçons de la rendre aussi simple et efficace que possible pour nos clients. Notre procédure de réclamation ne comporte que 10 étapes, dont la plupart consistent simplement à sélectionner la bonne option dans une liste. Cela signifie qu’il y a très peu de saisie à effectuer et que les informations requises ne sont pas complexes. La plupart des utilisateurs parviennent à mener à bien l’ensemble de la procédure en seulement 5 à 7 minutes, et nous estimons que c’est un investissement en temps raisonnable étant donné qu’une fois la demande soumise, AirAdvisor s’occupe du reste : plus aucune formalité administrative ni aucun suivi à votre charge. Au début, nous ne vous demandons que les documents essentiels, tels que votre passeport ou votre carte d’identité, votre billet d’avion ou votre confirmation de réservation. Ceux-ci sont nécessaires pour valider votre demande d’indemnisation et lancer la procédure auprès de la compagnie aérienne. Dans certains cas, la compagnie aérienne peut demander des documents supplémentaires. Lorsque cela se produit, nous vous contactons avec des instructions claires et faisons de notre mieux pour vous aider et vous guider à chaque étape. Nous tenons à souligner que nous sommes là pour vous aider à gagner du temps, à éviter toute frustration et à augmenter vos chances d’obtenir une indemnisation. Beaucoup de personnes abandonnent ou essuient un refus lorsqu’elles s’adressent directement à la compagnie aérienne — c’est là que nous intervenons pour défendre vos droits. Nous avons le plaisir de vous informer que votre demande a été acceptée. Notre équipe l’examinera rapidement et la transmettra sans délai à la compagnie aérienne. De plus, vous avez la possibilité de suivre l’avancement de votre dossier à tout moment directement depuis votre compte sur notre site. Nous sommes désolés si le processus vous a semblé long, mais sachez que tout ce que nous vous demandons vise à constituer un dossier aussi solide que possible — et nous sommes fiers de pouvoir affirmer que nos clients ont obtenu une indemnisation grâce à la procédure que nous avons mise au point. Merci encore de nous avoir fait part de vos commentaires — ils nous aident à évoluer et à nous améliorer ! Cordialement, L'équipe AirAdvisor

Posted 3 months ago

“Zle diswiadczenie”

Helpful Report

(Pl-ux) - Posted 3 months ago

Szanowny Panie Kacperze Drozd, Przykro nam, że miał Pan negatywne doświadczenia. Wygląda na to, że Pańska recenzja może dotyczyć raczej doświadczeń z linią lotniczą niż z serwisem AirAdvisor. Pragniemy poinformować, że pomyślnie rozpatrzyliśmy Pańskie zgłoszenie i przekazaliśmy je linii lotniczej w dniu 8 lipca 2026 r. Twoje zgłoszenie jest obecnie rozpatrywane przez linię lotniczą. Jak tylko otrzymamy oficjalną odpowiedź lub jakiekolwiek informacje dotyczące Twojej sprawy, niezwłocznie Cię o tym poinformujemy. Dziękujemy za cierpliwość i zrozumienie. Nasz zespół będzie nadal monitorował Twoje zgłoszenie i dołoży wszelkich starań, aby pomóc Ci w trakcie całego procesu. Z poważaniem, Zespół AirAdvisor

Posted 2 months ago

“Risoluzione veloce dei problemi”

Helpful Report

(It-ux) - Posted 3 months ago

“Een fijne ondersteuning voor bij het misgaan van je vakantie! Zeker aan rijder voor als er mis gaan”

Helpful Report

(Nl-ux) - Posted 3 months ago

“Foarte repede am completat cerere”

Helpful Report

(Ro-ux) - Posted 3 months ago

“it was easy and straight forward to complete the form online.”

Helpful Report

(En-us-ux) - Posted 3 months ago

“Εξαιρετική εξυπηρέτηση”

Helpful Report

(El-ux) - Posted 3 months ago

AirAdvisor is rated 4.5 based on 28,649 reviews