AirAdvisor Reviews

Name: AirAdvisor
Address: 21 Drydock Ave Suite 610E, Boston
Rating: 4.53

4.5 Rating 28,636 Reviews

100 %

of reviewers recommend AirAdvisor

About AirAdvisor:

Did you have a delayed flight or cancelled flight? Airline might owe you up to $700. Submit a claim for flight compensation or ticket refund for free and within 3 mins at https://AirAdvisor.com

Visit Website

Phone:

+17206902189

Email:

info@airadvisor.com

Location:

21 Drydock Ave Suite 610E
Boston
02210

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AirAdvisor 5 star review on 14th October 2023

Pablo Troncci Bugueño

AirAdvisor 5 star review on 12th July 2023

Anonymous

Anonymous // 01/01/2019

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“Πολύ καλή εξυπηρέτηση!”

Helpful Report

(El) - Posted 2 weeks ago

“Got more money back than I thought I could claim”

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(En) - Posted 2 weeks ago

“Sono stata risarcita per il disagio arrecatomi da un mancato imbarco da parte di ITA cn un ritardato di circa 10 ore”

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(It) - Posted 2 weeks ago

“3 anos para resolver a situação”

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(Pt) - Posted 2 weeks ago

Caro Danilo Tavares, Lamentamos sinceramente que o seu processo esteja a demorar tanto tempo e compreendemos perfeitamente a sua frustração depois de três anos de espera. Sabemos que este é um período muito longo e que, naturalmente, gostaria de ter o seu caso resolvido o quanto antes. Gostaríamos, no entanto, de esclarecer que, quando uma reclamação passa para a fase judicial, o processo pode tornar-se significativamente mais demorado. Ao contrário da fase inicial de negociação com a companhia aérea, os prazos nesta etapa dependem de vários fatores que estão fora do controlo direto da AirAdvisor, incluindo os procedimentos específicos do tribunal, a carga de trabalho das autoridades judiciais, os prazos processuais e o tempo necessário para a análise de todos os elementos do processo. Por esse motivo, os processos judiciais podem prolongar-se durante vários anos em alguns casos. Infelizmente, não podemos determinar ou garantir uma data exata para a conclusão do processo, uma vez que a decisão e os respetivos prazos dependem do tribunal responsável pelo caso. Compreendemos também que receber atualizações sem uma decisão final pode ser frustrante. No entanto, o facto de o processo estar a demorar não significa que o seu caso tenha sido esquecido. A nossa equipa continua a acompanhar o processo e a tratar dos procedimentos necessários para prosseguir com a reclamação. Assim que recebermos uma atualização concreta, uma decisão ou qualquer informação relevante sobre o seu caso, iremos informá-lo(a) o mais rapidamente possível. Agradecemos sinceramente a sua paciência e compreensão durante este longo processo. Sabemos que três anos é uma espera considerável e lamentamos que não possamos acelerar os prazos determinados pelo processo judicial. Cumprimentos, A equipa do AirAdvisor

Posted 2 weeks ago

“I'm think all details were done so good.”

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(En) - Posted 2 weeks ago

“Ótimos a resolver a situação”

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(Pt) - Posted 2 weeks ago

“Air Canada is a very nice airline. My claim is deposit in few days .Thanks AIR CANADA”

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(En-ca-ux) - Posted 2 weeks ago

“Veloci, chiari ed efficaci. Consiglierei sempre air advisor”

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(It) - Posted 2 weeks ago

“sono stati veloci e affidabili, consiglio vivamente. tempi di attesa giusti.”

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(It) - Posted 2 weeks ago

“Aucun retour aucune info depuis plus de trois mois”

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(Fr-ux) - Posted 2 weeks ago

Chère Béatrice Bardin, Nous comprenons votre mécontentement face à l’absence de nouvelles depuis plus de trois mois et nous sommes désolés que vous ayez dû attendre aussi longtemps. Nous avons bien traité et transmis votre réclamation à la compagnie aérienne. Dès que nous aurons reçu une réponse de la compagnie concernant votre dossier, nous vous en informerons sans délai. Nous tenons toutefois à attirer votre attention sur le fait qu’Air Canada est réputée pour la lenteur du traitement des réclamations. La compagnie applique également des critères d’indemnisation particulièrement stricts, ce qui peut rendre les démarches plus complexes et prolonger le délai de traitement. Ainsi, même si le délai habituel de traitement est de 3 à 5 mois, votre dossier peut nécessiter davantage de temps en raison des procédures et de la complexité des échanges avec Air Canada. Nous vous remercions sincèrement pour votre patience et votre compréhension. Soyez assuré(e) que votre dossier reste suivi et que nous vous communiquerons toute évolution dès que nous disposerons d’une information concrète de la compagnie aérienne. Cordialement, L'équipe AirAdvisor

Posted 2 weeks ago

“They took 400€ and pay me 100€ 30% fee change for 50%... at the end i received 25% Information on AirAdvisor panel isn't clear”

Helpful Report

(Pt) - Posted 2 weeks ago

Dear Alberto Jacob, Thank you for your feedback. We understand that the payment may be confusing, particularly when the case has progressed to the legal stage. The airline paid €200 in compensation per passenger. As your case had already proceeded to court, the applicable AirAdvisor success fee was 50%. Therefore, from the €200 compensation received for your passenger, the applicable fee was €100, and we transferred the remaining €100 to you. We are also still waiting for the bank details for your fellow passenger in order to transfer their compensation. Typically, compensation is paid to each passenger separately, in accordance with the passenger details associated with the ticket. We understand your concern regarding the information displayed in the AirAdvisor panel. We continuously work to make the claim status, payment information, and applicable fees as clear and transparent as possible. If you have any questions about the calculation or the payment for your passenger, please contact our support team and we will be happy to clarify the details of your case. Warm regards, The AirAdvisor Team

Posted 2 weeks ago

“Polecę przyjaciołom i znajomym.”

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(Pl-ux) - Posted 2 weeks ago

“A excelent service, thanks”

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(En) - Posted 2 weeks ago

“Affidabile”

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(It) - Posted 2 weeks ago

“Surely I will do”

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(En) - Posted 2 weeks ago

“Thank you.”

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(En) - Posted 2 weeks ago

“AirAdvisor handled everything and made the whole process very easy start to finish. Would use again if I had another cancellation.”

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(En) - Posted 2 weeks ago

“hanno fatto tutto lo ro otima esperienza”

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(It) - Posted 2 weeks ago

“Sem complicações, demora, mas resolve.”

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(Pt) - Posted 2 weeks ago

“Все отлично, претензии удовлетворена авиакомпании! Спасибо большое за помощь!”

Helpful Report

(Ru) - Posted 2 weeks ago

AirAdvisor is rated 4.5 based on 28,636 reviews