AirAdvisor Reviews

Name: AirAdvisor
Address: 21 Drydock Ave Suite 610E, Boston
Rating: 4.53

4.5 Rating 28,636 Reviews

100 %

of reviewers recommend AirAdvisor

About AirAdvisor:

Did you have a delayed flight or cancelled flight? Airline might owe you up to $700. Submit a claim for flight compensation or ticket refund for free and within 3 mins at https://AirAdvisor.com

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Phone:

+17206902189

Email:

info@airadvisor.com

Location:

21 Drydock Ave Suite 610E
Boston
02210

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AirAdvisor 5 star review on 14th October 2023

Pablo Troncci Bugueño

AirAdvisor 5 star review on 12th July 2023

Anonymous

Anonymous // 01/01/2019

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“Excellent service”

Helpful Report

(Fr) - Posted 2 weeks ago

“Muy confiables, "Recomendable"”

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(Es) - Posted 2 weeks ago

“Πήρα τα χρήματα μου αρκετά γρήγορα!! Ευχαριστώ πολύ!!”

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(El) - Posted 2 weeks ago

“Very efficient and just a few questions and your bank details and monies were sorted thanks”

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(En) - Posted 2 weeks ago

“very fast and professional.”

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(En) - Posted 2 weeks ago

“È stato facile e veloce ottenere il risarcimento”

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(It) - Posted 2 weeks ago

“J’ai obtenu un remboursement grâce à AirAdvisor alors que mes démarches auprès de la compagnie aérienne étaient toutes infructueuses.”

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(Fr) - Posted 2 weeks ago

“Û service rapide”

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(Fr) - Posted 2 weeks ago

“Air advisor done all the work”

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(En) - Posted 2 weeks ago

“Gyorsan ment minden.”

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(Hu) - Posted 2 weeks ago

“👍👍👍👍👍👍👍👍👍👍👍👍👍👍”

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(It) - Posted 2 weeks ago

“spettacolare”

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(It) - Posted 2 weeks ago

“Great service and amazing communication in every step .Got compensation from Eithad very quick .Would recommend to anyone .”

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(En) - Posted 2 weeks ago

“Very good company helped a lot, great support”

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(En) - Posted 2 weeks ago

“Foarte mulțumită”

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(Ro) - Posted 2 weeks ago

“Οι υπηρεσίες ης Air Advisor οδήγησαν στην εισπραξη απο πλευράς μου πολύ ικανοποιητικής αποζημίωσης χωρίς να χρειαστεί να κάνω τίποτε περισσότερο πέρα από το να συμπληρώσω μια σύντομη περιγραφή του περιστατικού και να στείλω τα εισιτήρια και τα έγγραφα ταυτοποίησής μου. Δεν σπατάλησα περιττή ενέργεια και χρόνο, για να μην σχολιάσω ότι αν επιχειρούσα την ίδια διαδικασία μόνη μου το πιθανότερο είναι ότι είτε θα τα είχα παρατήσει στην πορεία είτε θα είχα αποκρουστεί από την αεροπορική. Σας ευχαριστώ ιδιαιτέρως και συνιστώ ανεπιφύλακτα τη χρήση των υπηρεσιών σας. Πανεύκολο και αποτελεσματικο!”

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(El) - Posted 2 weeks ago

“TUTTO PERFETTO”

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(It) - Posted 2 weeks ago

“Extremely unresponsive to inquiries and only let me know of the arbitration outcome months after it was reached”

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Posted 3 weeks ago

Dear Valued Client, We’re sorry to hear that you were disappointed with the communication regarding your claim and that you felt you were not kept sufficiently informed about the progress of your case. We understand how frustrating it can be to receive information about an arbitration outcome only months after the decision was reached. We always aim to keep our clients updated throughout the process and provide relevant information as soon as it becomes available to us. We also appreciate your feedback regarding our responsiveness to inquiries. Clear and timely communication is very important, especially when a claim involves a lengthy legal or arbitration process. We would be happy to review your case and the communication history to better understand what happened and address any concerns regarding the timing of the updates. Please contact us at info@airadvisor.com with your claim details so our team can look into this for you. Thank you for bringing this matter to our attention. Warm regards, The AirAdvisor Team

Posted 2 weeks ago

“Fee 30% even up to 50% Fee 30% - Fee 30% - si trattengono il 30% su tutti i casi - alle volte anche il 50%. E ti dicono che tu non hai il diritto di scrivere alla compagnia. Esperienza decisamente negativa con AirAdvisor, da evitare. Ho aperto una richiesta a luglio per €250: a distanza di tre mesi non ho visto un solo centesimo. Considerando le loro percentuali, a questo punto dovrei sperare di portarne a casa 125€, ma dopo mesi di attesa la situazione è bloccata. Ti dicono che non sono riusciti a recuperare i soldi e che bisogna andare in tribunale — facendo salire la commissione al 50% — senza darti alcun dettaglio verificabile, numero di caso o identificazione chiara di dove, come e quando si muoveranno. Per giunta, l'assistenza risponde una volta ogni 10-15 giorni con messaggi vaghi che fanno solo perdere tempo. A questo punto non so nemmeno quanto sperarci, magari un giorno arriveranno, chi lo sa, ma la gestione è davvero deludente. Il consiglio migliore? State alla larga da queste piattaforme e fate da soli: io ho gestito tutto per conto mio con la compagnia aerea (Delta / American Airlines) e ho preso il triplo dei soldi semplicemente informandomi tramite l'intelligenza artificiale (usate Gemini o Claude). Siamo nell'era dell'AI: fanno un lavoro nettamente migliore, molto più veloce e senza trattenersi il 50% di commissione. [English] A very negative experience with AirAdvisor, stay away. I submitted a claim for €250 back in July: three months later, I haven't seen a single cent. Considering their cuts, at this point I should hopefully get €125, but after months of waiting, everything is stalled. They claim they couldn't recover the money and suddenly tell you they need to take it to court — pushing their fee up to 50% — without providing any verifiable details, case numbers, or clear identification of where, how, or when this is happening. On top of that, support replies once every 10 to 15 days with vague messages that just waste your time. At this point I don't even know how much hope to have left, maybe they will arrive one day, who knows, but the handling of the case is truly disappointing. The best advice? Stay away from these platforms and do it yourself: I handled everything on my own with the airline (Delta / American Airlines) and got triple the amount simply by doing my research through artificial intelligence (use Gemini or Claude). We are in the AI era: they do a much better, much faster job, and they don't take a 50% cut.”

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(It-ux) - Posted 3 weeks ago

Dear Carlo Vincent Piccardo, Thank you for sharing your feedback. We appreciate your concerns and would like to clarify how our fees and the legal process work. Fees: Our fees are transparent and are available in our public price list. AirAdvisor operates on a success-fee basis, meaning a commission is charged when a claim is successfully recovered. The applicable fees and conditions are provided to clients as part of the claim process and can also be reviewed in our https://airadvisor.com/en/pricelist. Court referral: When an airline does not respond to a claim or does not pay within the applicable period, the case may need to be referred for legal action. At this stage, the costs involved are different from those of a standard pre-trial claim, as legal representatives and potential court-related expenses must be covered. For this reason, the applicable commission for cases that proceed to the legal/court stage is 50% rather than 30%. This information, including the applicable court-related fees, is also included in our public price list. We understand that a 50% commission may be concerning. However, it reflects the additional costs and legal work involved when a claim has to be pursued through court proceedings. Our team continues to assist with these cases and works with legal partners to pursue the compensation on behalf of our clients. We appreciate your feedback regarding communication and the time taken to process your claim. We understand that clients want clear information about the status of their case, particularly when the process takes longer than expected. Your comments will be taken into consideration as we continue working to improve our service and communication. Kind regards, AirAdvisor Team

Posted 2 weeks ago

“Nie złożyłam wniosku, czemu zostało to zrobione bez mojej zgody???? Wypełnienie poszczególnych pól w procesie online bez ostatecznego zatwierdzenia i wysłania wniosku nie stanowi zawarcia wiążącej umowy ani udzielenia zgody na dysponowanie pełnomocnictwem.”

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(Pl-ux) - Posted 3 weeks ago

Dzień dobry Julia Władyka, Dziękujemy za wiadomość. Rozumiemy Pani zdziwienie i chcielibyśmy wyjaśnić, w jaki sposób doszło do rozpoczęcia procesu reklamacyjnego. Po pierwsze, gdy klient rozpoczyna proces składania wniosku na naszej stronie internetowej, udziela nam upoważnienia do działania w jego imieniu. Pozwala nam to reprezentować klienta w kontaktach i negocjacjach z linią lotniczą oraz prowadzić dalszą część procesu w celu uzyskania należnej rekompensaty za niedogodności związane z lotem. W Pani przypadku w dokumentach dotyczących zgłoszenia znajduje się podpisane przez Panią pełnomocnictwo (Power of Attorney). Poprzez podpisanie tego dokumentu klient nieodwołalnie przenosi na AirAdvisor prawa do dochodzenia określonych w nim płatności, dzięki czemu AirAdvisor może samodzielnie kontynuować pozostałą część procesu reklamacyjnego. Dlatego też działanie w sprawie nie zostało podjęte bez podstawy — opierało się na udzielonym pełnomocnictwie i dokumentach znajdujących się w Pani zgłoszeniu. Rozumiemy jednak, że mogła Pani nie być świadoma wszystkich konsekwencji podpisania tego dokumentu. Jeśli ma Pani pytania dotyczące pełnomocnictwa lub sposobu, w jaki zostało ono wykorzystane w Pani sprawie, zachęcamy do kontaktu z naszym zespołem obsługi klienta, abyśmy mogli udzielić dalszych wyjaśnień. Z poważaniem, Zespół AirAdvisor

Posted 2 weeks ago

AirAdvisor is rated 4.5 based on 28,636 reviews