AirAdvisor Reviews

Name: AirAdvisor
Address: 21 Drydock Ave Suite 610E, Boston
Rating: 4.66

4.7 Rating 25,732 Reviews

94 %

of reviewers recommend AirAdvisor

About AirAdvisor:

Did you have a delayed flight or cancelled flight? Airline might owe you up to $700. Submit a claim for flight compensation or ticket refund for free and within 3 mins at https://AirAdvisor.com

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Phone:

+17206902189

Email:

info@airadvisor.com

Location:

21 Drydock Ave Suite 610E
Boston
02210

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AirAdvisor 5 star review on 14th October 2023

Pablo Troncci Bugueño

AirAdvisor 5 star review on 12th July 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Enterprise pas serieuse! Comence pour vous anoncer des commision de 160 euros,et apres que on tout les papiers lá commision augment pour 200. Enfim des metodes mafieus. Apres que recoid il faut un mais pour vous payer, plus long que lá compagnie aereenne. Nom recomandable!”

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(Fr) - Posted 3 years ago

Cher Americo, Tous nos prix sont disponibles sur notre site web et vous pouvez les consulter avant de soumettre la demande. Vous avez ici un lien https://airadvisor.com/fr/liste-des-prix Nous travaillons sur le principe « Pas de résultat, pas de paiement ». Vous n’avez rien à payer à AirAdvisor. Si par la suite de notre travail nous obtenons le paiement de votre indemnisation, nous ne déduirons que notre commission et nous vous verserons le reste du montant. Notre commission en cas de succès est de 30% du montant récupéré avant la procédure judiciaire ou de 50% du montant récupéré par voie judiciaire. Cordialement, Air Advisor

Posted 3 years ago

“Non affidabili”

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(Ro) - Posted 3 years ago

Stimate client valoros, Am investigat situația cererii dumneavoastră de despăgubire și vă prezentăm mai jos constatările și concluziile noastre. Le împărtășim din motive de transparență, deoarece este important pentru noi să vă transmitem o înțelegere completă pentru dumneavoastră, care sunteți clientul nostru valoros. Cererea dumneavoastră de despăgubire a fost plătită cu succes. În general, termenul mediu de soluționare a cererilor de despăgubire pentru serviciile noastre variază între 3 și 5 luni. Cu toate acestea, în unele cazuri, poate dura mai mult. Apreciem feedback-ul dvs. și vă înțelegem îngrijorarea cu privire la durata procesului de soluționare a cererii de despăgubire. Feedback-ul dvs. este de neprețuit, deoarece ne ajută să ne îmbunătățim continuu serviciile. Vă salutăm cu drag, Echipa AirAdvisor

Posted 1 year ago

“Pana in acest moment nu am primit nici un raspuns.”

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(Ro-ux) - Posted 3 years ago

Dragă Laura, În primul rând, vă mulțumesc pentru recenzia dumneavoastră. Vă rugăm să rețineți că ați primit e-mailuri referitoare la cererea dvs. de la noi pe 16 septembrie 2021, apoi pe 20 septembrie 2021. V-am informat rezultatul final al cererii dvs. de despăgubire la 7 noiembrie 2021. Puteți vedea întotdeauna statutul cazului dvs. și comentariile managerului dvs. în contul dvs. personal de pe site-ul nostru https://airadvisor.com/ro. Cele mai bune salutări, Echipa Air Advisor

Posted 3 years ago

“Je vous ai écrit un mail il y a plusieurs jours pour avoir des renseignements sur mes réclamations #29858 et #29862 et je n’ai toujours rien reçu quand est-il? Comme vous prenez une commission je pensais que vous étiez plus rapide qu’Air France j’aimerais être contacté rapidement est-ce que vous pouvez faire ça Cordialement Nathalie Demont”

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(Fr-ux) - Posted 3 years ago

Merci beaucoup Nathalie pour vos commentaires positifs concernant AirAdvisor. Nous sommes vraiment reconnaissants de votre précieux temps pris pour nous faire part de votre expérience. Je suis vraiment désolé que vos demandes #29858 et #29862 n'en aient pas été satisfaites et je comprends votre frustration. Est-ce que vous pouvez me dire ce que nous pourrions faire pour que vous puissiez contacter Air France à temps ? Nous espérons que nous pouvons obtenir une meilleure résultat cette fois et je vous remercie encore de prendre le temps de nous faire part de vos commentaires.

Posted 1 year ago

“I haven't received any answer for couple of months”

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(En-ux) - Posted 3 years ago

Dear Bryana, Kindly note that you always can check your claim status in your personal account on our website. Also kindly note that we sent you a couple of mails regarding your claim to your email. You can contact us via email info@airadvisor.com or directly in chat. Best regards, AirAdvisor Team

Posted 3 years ago

“They refused me and a friend at the gate for no logical reason”

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(Ro-ux) - Posted 3 years ago

Dear Valentin, Kindly note that you were refused by the airline , but not by Air Advisor. We are working on your claim to get compensation for you. Best regards, Air Advisor Team

Posted 3 years ago

“Ich habe *keinen* Antrag bei AirAdvisor eingrereicht, ich habe die Prozedure abgebrochen als ich ganz am Ende erfurh dass 180 Euro Bearbeitunsgebuehren anfielen. Mit email vom 12/28/21, 9:14 wurde mir bestaetigt dass der "Antrag" unvollstaendig ist. Es ist eine absolute Frechheit so zu tun als ob ich AirAdvisor einen Auftrag gegeben habe !”

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(De-ux) - Posted 3 years ago

Dear Eckhard! You have signed the assignment for AirAdvisor to represent you. This means that you have agreed to the Terms and Conditions of our site. I hope we answered your question. Best wishes for a pleasant and successful New Year! Kind regards, Team of AirAdvisor

Posted 3 years ago

“You ask about document we dont have I made réservation direct lu on Ryan air web , we never had ticket All flight du to Covid from and to marroco are close. As soon as i get the remboursement, i will change my mind honestly”

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Posted 3 years ago

Dear Isabelle, I checked your claims and as I can see you attached tickets but for us to claim the ticket refund price for you we need your booking confirmation with the ticket price included. You received such confirmation from Ryanair in your email when the reservation was paid. Kindly ask you o find it in your email and forward it to us. If you have any additional questions or concerns, please, contact us in chat or via email. Thank you! Best regards, AirAdvisor

Posted 3 years ago

“E bine felicitari ! Am primit o despăgubire la 4 bilete de zbor,celelalte 3 cereri de despagubire au disparut? Unde sunt? Am zburat intreaga familie 4 membri,2 părinți si doi copii.”

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(Ro) - Posted 3 years ago

“Brak kontaktu z Tobą”

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(Pl-ux) - Posted 3 years ago

Drogi Rafał, Zawsze możesz skontaktować się z nami poprzez e-mail info@airadvisor.com lub poprzez czat z menedżerem w sprawie Twojego roszczenia. Mamy również czat na żywo z operatorem i zawsze możesz się z nami skontaktować. Najlepsze pozdrowienia, Zespół AirAdvisor

Posted 3 years ago

“Impossible de valider les documents. J'ai essayé au moins dix fois.”

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(Fr-ux) - Posted 3 years ago

Cher Antoine, Votre demande a été reçue correctement et il n'y a eu aucun problème. Auriez-vous l'amabilité de préciser le problème que vous avez rencontré afin que nous puissions vous aider à le résoudre ? Cordialement , Équipe Air Advisor

Posted 3 years ago

“at the beginning I was promised 200 euros, a week later I received an e-mail saying that I will receive 170 euros and now I receive 85 euros, it doesn't seem fair to me, and I really don't care that they hired the best lawyers, anyway they won 100 times more than the 200 euros promised at the beginning, I am totally disappointed I will not work with you anymore ...”

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(Ro) - Posted 3 years ago

Dragă Teodor George Spulber, Apreciem întrebarea dvs. despre taxe. Dorim să ne asigurăm că nu există nicio confuzie în ceea ce privește structura noastră de prețuri. Pentru a oferi o transparență deplină, facem lista noastră de prețuri disponibilă pe site-ul nostru la https://airadvisor.com/en/pricelist. Această pagină oferă informații detaliate despre prețurile noastre și este accesibilă tuturor clienților fără costuri. În plus, luăm în serios comunicarea și ne propunem să menținem clienții informați. Puteți găsi informații despre comisionul nostru în profilul dvs. de revendicare. În plus, includem detalii despre procentul comisionului și suma finală pe care o veți primi în e-mailurile pe care le trimitem clienților noștri. Acești pași sunt luați pentru a vă asigura că sunteți bine informat cu privire la structura costurilor aferente cererii dvs. Prioritatea noastră este să oferim un serviciu transparent și eficient tuturor clienților noștri, iar noi suntem aici pentru a vă adresa orice întrebări sau clarificări suplimentare de care aveți nevoie. Dacă aveți mai multe întrebări sau aveți nevoie de informații suplimentare, vă rugăm să nu ezitați să contactați echipa noastră de asistență pentru clienți - info@airadvisor.com. Ne angajăm să vă oferim cele mai bune servicii posibile. Multumesc pentru intelegere. Salutări calde, Echipa AirAdvisor

Posted 1 year ago

“In viata mea sa nu mai aud de voi, mail uri scrie incorect, raspundeti doar la ce va convine”

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(Ro) - Posted 3 years ago

Dragă Mirela, Ne pare rău să aflăm despre îngrijorările dumneavoastră și dorim să abordăm problemele pe care le-ați ridicat. Am verificat și cererea dvs. a fost rezolvată cu succes în timpul perioadei standard de revendicare. Dacă mai aveți întrebări suplimentare sau dacă aveți nevoie de actualizări cu privire la evoluția cererii dvs. de despăgubire, nu ezitați să contactați echipa noastră de asistență pentru clienți. Suntem aici pentru a vă asista pe tot parcursul procesului și pentru a ne asigura că aveți o experiență pozitivă cu Airadvisor. Vă salutăm cu drag, Echipa AirAdvisor

Posted 1 year ago

“Rușine sar fi putut rezolva mai repede returnare de bani”

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(Ro-ux) - Posted 3 years ago

Dragă Gianina Valentina , Apreciem feedback-ul dvs. și vă înțelegem îngrijorarea cu privire la durata procesului de solicitare a despăgubirii. În general, termenul mediu de procedură a cererilor de despăgubire pentru serviciile noastre variază între 3 și 5 luni. Dacă aveți întrebări suplimentare sau dacă aveți nevoie de actualizări privind evoluția cererii dvs. de despăgubire, nu ezitați să contactați echipa noastră de asistență pentru clienți. Suntem aici pentru a vă asista pe tot parcursul procesului și pentru a ne asigura că aveți o experiență pozitivă cu Airadvisor. Vă mulțumim că ați ales Airadvisor și așteptăm cu nerăbdare să vă rezolvăm cu succes cererea de despăgubire. Cu stimă, Asistența pentru clienți Airadvisor

Posted 1 year ago

“total waste of time”

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(En-ux) - Posted 3 years ago

Dear Alex Briffa, We regret to hear about your concerns and want to address the issues you've raised. But this was the airline's issue, not the AirAdvisor. The referenced circumstances, as per the European Regulations 261/2004, fall into the category of Extraordinary Circumstances therefore, no compensation is due. Thank you for your understanding. Your feedback is invaluable as it helps us continually improve our services. Kind regards, AirAdvisor Team

Posted 1 year ago

“I don’t get any money from your company.You only take money from MyAccount without permision.I’m going to make a report for this”

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(Ro) - Posted 3 years ago

Dear Florin Romica ! We sent you money at 17:52 (Bucharest time) via the Wise payment system. We will send you a link so you can track your payment. According to the payment system, the money will be credited to your bank account on November 01, 2021 at 12:15. We would like to draw your attention to the fact that in accordance with clause 3.4. of our Terms and Conditions: "3.4. Contractor transfers compensation to Member according to bank details and by method notified by Member in his Member Account on the Website. Pay out time: we will pay out compensation and / or refunds as provided in this terms within 30 days from receipt of correct bank details (in member's personal cabinet), however we typically try to pay out faster. " You added your bank details on 10/29/2021. We have transferred the payment to you on 10/31/2021 at 17:52. We tried to get you the payment as quickly as possible, but instead received negative feedback. We ask you to change it, as the information you wrote about does not really match. This review may mislead other customers as it misrepresents the facts about us. We have never taken money from your account, and you will receive our transfer tomorrow. The delay in the transfer was not caused by our fault - this is the usual time for processing the payment by the payment system. A link to track the payment has been sent to your mail. Kind regards, Viktoriia from AirAdvisor

Posted 3 years ago

“Horrible, cancelan vuelo al momento y al dia siguiente 1hora de retrazo!! No me gusta volar con transavia!!”

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(Es-ux) - Posted 3 years ago

Buenas tardes, Gabriel Lamento escuchar su mala experiencia con aerolínea mencionada. Tenga en cuenta que no somos la aerolínea sino la compañía de reclamaciones. Ayudamos a las pasajeros a proteger sus derechos.

Posted 3 years ago

“My claim was stopped 3 times because of dates confusion, the claim for a second canceled flight, on a different day, was confused with the first one and considered duplicate claim of first claim !”

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(Ro-ux) - Posted 3 years ago

Hello, Thank you very much for taking the time to share your experience with AirAdvisor. We are sorry to hear that your claim was stopped 3 times because of dates confusion and that the claim for your second canceled flight was considered a duplicate claim of the first one. We understand that this was a frustrating experience and we apologize for the inconvenience. We value feedback such as yours and we would like to learn about how we can make things better. Could you share with us some information about how you think that this process could have been improved? We would be very grateful for any additional insight you can provide. Once again, thank you for letting us know about your experience. We hope for the chance to make things right with your experience soon. Best regards, AirAdvisor Team

Posted 1 year ago

“Customer service - shocking What you think you’re going to get ba what you get - nothing. Don’t waste your time”

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Posted 3 years ago

Good afternoon, We are sorry you did not like our service. Would you be so kind as to clarify what exactly you did not like? This way we can we can improve our service! Thank you!

Posted 3 years ago

“Seems this company is not paying the refund, just get it on your name. I've been notified more then 45 days ago that they've got the payment from the airline but they didn't transfer funds to my account. Call their number, no answer, just a strange answer. They stop answering my messages after asking about payment to my account.”

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Posted 3 years ago

Good afternoon, Since I can see you have 3 claims. One of those claims was paid for you because we received bank details to be paid just for this claim. Also i have checked all mail and we naked you to add bank details for another 2 claimS to be paid to you. We are sorry for this misunderstanding and your claim will be paid as soon as possible. Have a lovely day!

Posted 3 years ago

AirAdvisor is rated 4.7 based on 25,732 reviews