AirAdvisor Reviews

Name: AirAdvisor
Address: 21 Drydock Ave Suite 610E, Boston
Rating: 4.66

4.7 Rating 25,732 Reviews

94 %

of reviewers recommend AirAdvisor

About AirAdvisor:

Did you have a delayed flight or cancelled flight? Airline might owe you up to $700. Submit a claim for flight compensation or ticket refund for free and within 3 mins at https://AirAdvisor.com

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Phone:

+17206902189

Email:

info@airadvisor.com

Location:

21 Drydock Ave Suite 610E
Boston
02210

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AirAdvisor 5 star review on 14th October 2023

Pablo Troncci Bugueño

AirAdvisor 5 star review on 12th July 2023

Anonymous

Anonymous // 01/01/2019

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“Estou à espera de um reembolso desde Outubro de 2021 que a AirAdvisor diz me ter sido pago e até agora não recebi nada. O que é lamentável ainda com a agravante de levarem uma comissão muito elevada. Finalmente ao final de um ano recebi o meu dinheiro 💵 o que é péssimo para AirAdvisor que faz publicidade enganosa e cobra bastante caro.”

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(Pt) - Posted 2 years ago

“Alti luat bani in numele meu si eu nu am primit nici o rambursare daca nu mergeam sa intreb la wizz nici nu stiam !!!! Neseriosi si nu ati rezolvat nici o problema doar ati furat banii care trebuia sa mi dati !!!!”

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(Ro-ux) - Posted 2 years ago

Bună! Apreciem feedback-ul dumneavoastră. Regretăm că serviciile noastre nu au fost pe măsura așteptărilor dumneavoastră. Am primit reclamația dvs. la data de 08.07.2022. Am trimis-o la compania aeriană pe 09.07.2022 și am primit acordul din partea companiei aeriene de a plăti despăgubiri pentru dumneavoastră. Ați semnat împuternicirea noastră și ați încărcat toate documentele, astfel încât avem dreptul să ne ocupăm de cererea dumneavoastră de despăgubire. Vă rugăm să clarificați motivul pentru care ați fost nemulțumit de munca noastră. Acest lucru ne va ajuta să devenim mai buni. Vă mulțumim pentru înțelegere!

Posted 2 years ago

“Só me informam no fim do dinheiro que cobram, uma roubalheira, se era para perder tanto dinheiro tinha feito tudo sozinho, como posso cancelar um pedido de compensação?”

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(Pt-ux) - Posted 2 years ago

Olá querido! Temos informação sobre tarifação no nosso site - https://airadvisor.com/pt no bloco "Porque é que as pessoas escolhem AirAdvisor" e em https://airadvisor.com/pt/perguntas-frequentes Além disso, quando você criou uma reclamação, há um link de informações de preço adicional, onde você pode ver a taxa de comissão.

Posted 2 years ago

“Mal. Finalmente he resuelto la solución directamente con la aerolínia y esta web sin mi consentimiento ha continuado adelante con la reclamación, sin que yo completara la autorización.”

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(Es-ux) - Posted 2 years ago

¡Hola! Le agradecemos su comentario. Lamentamos que nuestro servicio no haya cumplido con sus expectativas. Su caso se ha cerrado en cuanto se ha puesto en contacto con nosotros.

Posted 2 years ago

“After 16 hours of airplane delay you are not capable to have my ticket money back, you deserve o star .”

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Posted 2 years ago

Dear Daniel, AirAdvisor is not affiliated with airlines. While we are sorry you had terrible experience with airline's services, however this review might mislead other future customer about quality of AirAdvisor services. We believe it was caused by some misunderstanding and we kindly ask you to change your review, so other clients may have correct expectations of AirAdvisor services. Again, we are sorry about your experience with airlines and our team had similar experience in the past and that is why we started AirAdvisor to help people just like you. Safe future travels! Best regards, Founder and CEO Anton Radchenko

Posted 2 years ago

“After a year of making a complaint for a flight that was canceled and we had to pay a lot more to come back , nobody from air advisor bothered to give us an answer abt the status of our file”

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(Ro-ux) - Posted 2 years ago

Hello! We appreciate your feedback. We regret that our service did not meet your expectations. You can always see your case status and comments from your manager in your personal account on our website https://airadvisor.com/en We kindly ask you to clarify the reason why you were dissatisfied with our work. This will help us become better. Thank you for understanding!

Posted 2 years ago

“Still waiting after 3 months, no answer to my emails or chats ???”

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Posted 2 years ago

Hello! We appreciate your feedback. We regret that our service did not meet your expectations. You can always see your case status and comments from your manager in your personal account on our website https://airadvisor.com/en. We kindly ask you to clarify the reason why you were dissatisfied with our work. This will help us become better. Thank you for understanding!

Posted 2 years ago

“I decided to withdraw my claim after seeing the high commission charged by this company against my claim but am still getting emails form them pestering me to complete my claim, which I am unhappy about. UPDATE - this company has since contacted me again asking me to revise my review, very annoying and unacceptable. Avoid!”

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Posted 3 years ago

Hello! We appreciate your feedback. We regret that our service did not meet your expectations. Your case has been closed at your request. We kindly ask you to clarify the reason why you were dissatisfied with our work. This will help us become better. Thank you for understanding!

Posted 2 years ago

“Nu mi-au obținut despăgubirea in 2 luni de când le-am dat toate actele cerute.”

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Posted 3 years ago

Bună! Apreciem feedback-ul dumneavoastră. Regretăm că serviciile noastre nu au fost pe măsura așteptărilor dumneavoastră. Timpul necesar pentru recuperarea compensației depinde de compania aeriană și de motivele pentru care zborul a fost întrerupt. În medie, procesul durează cel puțin 3-5 luni. Vă rugăm să clarificați motivul pentru care ați fost nemulțumit de activitatea noastră. Acest lucru ne va ajuta să devenim mai buni. Vă mulțumim pentru înțelegere!

Posted 2 years ago

“Cómo ya he explicado el vuelo se retrasó 8 horas y la compañía (Vueling) no nos dió ninguna información al respecto en el aeropuerto, en mi caso tuve gastos adicionales porqué tenía qué coger otro transporte. Simplemente espero qué sé cumplan los derechos del cliente por el retraso de más de 5 horas, así qué espero la indemnización correspondiente por lo ocurrido. Gracias.”

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Posted 3 years ago

Hola! Apreciamos sus comentarios. Le pedimos que nos explique el motivo por el que no está satisfecho con nuestro trabajo. ¿Su opinión se refiere a AirAdvisor o a la compañía aérea? Esto nos ayudará a mejorar. Gracias por su comprensión.

Posted 3 years ago

“Awful service. Days of ignore. Don’t recommend nobody.”

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Posted 3 years ago

Dear Pavel, We are sorry to hear such a bad review on our team's work. We take it very seriously. However, our system recorded: 01.04.2022 claim was processed and submitted 11.04.2022 payment was received (10 days only!) 08.07.2022 payout was made to you (amount is correct) and there was no delay in payout to you, as our team had to wait for proper bank details to make a transfer. Pay-out was made properly and faster than the industry benchmark. Please help us to understand the reason for such a bad review.

Posted 3 years ago

“They are not replaying back for more than 1-2 weeks. Looks like a scam website. I hope they are stealing my passport ID.”

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Posted 3 years ago

Hello! We appreciate your feedback. We regret that our service did not meet your expectations. You can always see your case status and comments from your manager in your personal account on our website https://airadvisor.com/en . Your manager has answered your question in a chat. We kindly ask you to clarify the reason why you were dissatisfied with our work. This will help us become better. Thank you for understanding!

Posted 3 years ago

“Ужсно, вы меня кинули”

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(Ru-ux) - Posted 3 years ago

Здравствуйте! Мы ценим Ваш отзыв. Пожалуйста, обратите внимание, что ссылки в письмах, которые вы получаете от AirAdvisor работают около месяца. Это сделано для удобства наших клиентов, так как сделать их более долгими может навредить безопасности вашего аккаунта. Если у вас возникают проблемы с входом в ваш аккаунт, вы можете связаться с нашими менеджерами по email. Также вы всегда можете войти в свой аккаунт используя свой ЛОГИН/ПАРОЛЬ. Мы никогда не блокируем доступ клиентов к личным кабинетам и не удаляем претензии.

Posted 3 years ago

“Soy un cliente de vuelo retrasado y les puedo asegurar que hace más de dos años en 2019 antes de la pandemia puse una reclamación por inmediacion de esta jente y no he visto ni un euro de los 600 euros que supuestamente tenía derecho yo y mi esposa. Son unos estafadores se quedan con el dinero tuyo después de que les firmes las reclamaciones y le envíes los documentos. No lo recomiendo a nadie. Mejor cojer un abogado particular y ya está. Estafadores”

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Posted 3 years ago

Estimado Francisco Javier, Lamentablemente, no he podido identificar su solicitud en nuestro sitio web. ¿Podría Usted indicar su número de reclamación para que podamos averiguar cuál era el problema?

Posted 3 years ago

“Nu am primit in cont suma pe care a-ți spus că trebuie să o primesc”

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(Ro) - Posted 3 years ago

Bună! Apreciem feedback-ul dumneavoastră. Regretăm că serviciile noastre nu au fost pe măsura așteptărilor dumneavoastră. După cum văd, compensația a fost plătită în contul dvs. Onorariul nostru de succes este de 30% din suma încasată în etapa premergătoare procesului sau de 50% din sumele încasate în instanță sau prin intermediul avocaților externi. Vă rugăm să clarificați motivul pentru care nu ați fost mulțumit de activitatea noastră. Acest lucru ne va ajuta să devenim mai buni. Vă mulțumim pentru înțelegere!

Posted 2 years ago

“Hace 3 años que sucedió que no poder abordar el vuelo y hasta hoy nunca obtuve la indemnización por lo cual el servicio no es bueno, solo envían emails haciendo las mismas preguntas así que por mi experiencia el servicio no es bueno.”

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(Es) - Posted 3 years ago

¡Hola! Le agradecemos su comentario. Lamentamos que nuestro servicio no haya cumplido con sus expectativas. Como puedo ver, la indemnización ha sido pagada en su cuenta. Le rogamos que aclare el motivo por el que no está satisfecho con nuestro trabajo. Esto nos ayudará a mejorar. Gracias por su comprensión.

Posted 2 years ago

“Foi resolvido o problema da minha esposa, e a nossa situação e igual e disseram que não tenho direito a compensação. Porque? O bilhete foi comprado para o mesmo dia, mais individual.”

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(Pt-ux) - Posted 3 years ago

Olá! Obrigado pelo seu feedback. Lamentamos que o nosso serviço não tenha correspondido às suas expectativas. Como posso ver, a compensação foi paga na vossa conta. Por favor, esclareça porque não está satisfeito com o nosso trabalho. Isto irá ajudar-nos a melhorar. Obrigado pela vossa compreensão.

Posted 2 years ago

“Rubbish, no help whatsoever”

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(En-ux) - Posted 3 years ago

Dear client, First of all, thank you for your review. Kindly note that to proceed with a case we need documents such as tickets or boarding pass. Sometimes the list of documents can be extended due to different circumstances. Your case was on hold until February 10, 2022 ( the day you attached the ticket). This very day when you added the requested document we proceeded with your case. Now your case was sent to the airline and you received a notification regarding your claim status. Please, when you have any doubt or question you can contact us via email info@airadvisor.com. Best regards, AirAdvisor Team

Posted 3 years ago

“заявку заполнил,отправил,приняли и ТИШИНА!?”

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Posted 3 years ago

Уважаемая Наталья, Прежде всего, спасибо за Ваш отзыв. Обращаем ваше внимание на то, что вы получили электронное письмо относительно вашей претензии 3 декабря 2021 года. Вы всегда можете посмотреть статус вашего дела и комментарии вашего менеджера в вашем личном кабинете на нашем сайте https://airadvisor.com/ru. Команда AirAdvisor

Posted 3 years ago

“No response”

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(Ro-ux) - Posted 3 years ago

Dear Robert Matis, We understand your frustration with the waiting time and the effort invested in your claim. We'd like to provide you with some context regarding the delay in your case. Your claim was referred to the court on due to a lack of response from the airline. This legal process is initiated to secure your compensation, but it can indeed take some time. The timeline for legal proceedings can vary depending on the specific case and the jurisdiction in which it is being handled. We understand that this process can be lengthy, and we sincerely apologize for any inconvenience it may have caused. Our commitment is to pursue your claim diligently and ensure that you receive the compensation you are entitled to. We understand the frustration that such delays can cause, but we assure you that we are working diligently to resolve your case in the best possible manner. We appreciate your patience and trust in our services, and we will continue to work tirelessly to bring your claim to a successful resolution. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team. We are here to assist you throughout the process and provide the support you need. Thank you for your understanding. Kind regards, AirAdvisor Team

Posted 1 year ago

AirAdvisor is rated 4.7 based on 25,732 reviews