AirAdvisor Reviews

Name: AirAdvisor
Address: 21 Drydock Ave Suite 610E, Boston
Rating: 4.61

4.6 Rating 33,088 Reviews

93 %

of reviewers recommend AirAdvisor

About AirAdvisor:

Did you have a delayed flight or cancelled flight? Airline might owe you up to $700. Submit a claim for flight compensation or ticket refund for free and within 3 mins at https://AirAdvisor.com

Visit Website

Phone:

+17206902189

Email:

info@airadvisor.com

Location:

21 Drydock Ave Suite 610E
Boston
02210

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AirAdvisor 5 star review on 14th October 2023

Pablo Troncci Bugueño

AirAdvisor 5 star review on 12th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Rapidi ed efficienti.”

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(It) - Posted 3 months ago

“A***** I really recommended”

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(En) - Posted 3 months ago

“Snel afgehandeld. Goede communicatie. Tip ofwel lessons learned: bewaar altijd een copy van je boarding passes als bewijsmateriaal.”

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(Nl) - Posted 3 months ago

“Gentili e veloci”

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(It) - Posted 3 months ago

“Nesatisfăcător”

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(Ro) - Posted 3 months ago

Stimate domnule Popescu Ionuț, Vă mulțumim pentru feedback. Ne pare rău să constatăm că experiența dumneavoastră nu a fost pe măsura așteptărilor și vă mulțumim că v-ați făcut timp să ne împărtășiți părerea dumneavoastră. În același timp, dorim să precizăm că, în cazul dumneavoastră, despăgubirea a fost plătită cu succes în termen de 3 luni. Acesta este considerat, în general, un interval de timp relativ eficient, mai ales având în vedere că procesarea cererii depinde de răspunsul companiei aeriene și de procedurile interne, care nu se află sub controlul nostru direct. Rolul nostru este de a gestiona întregul proces în numele dumneavoastră, inclusiv comunicarea cu compania aeriană și urmărirea cazului, pentru a obține un rezultat pozitiv cât mai repede posibil. Ne străduim întotdeauna să oferim clienților noștri o experiență fără probleme și transparentă. Înțelegem că așteptările pot varia și ne pare rău dacă vreo parte a procesului nu a fost pe măsura așteptărilor dumneavoastră. Feedback-ul dumneavoastră este important pentru noi și îl vom lua în considerare pe măsură ce continuăm să ne îmbunătățim serviciile. Dacă aveți întrebări specifice sau doriți clarificări suplimentare cu privire la cazul dumneavoastră, vă rugăm să nu ezitați să ne contactați. Vom fi bucuroși să vă ajutăm. Cu respect, Echipa AirAdvisor

Posted 3 months ago

“Hat alles super funktioniert. Alles innerhalb von 2Monaten.Bin sehr zufrieden. Herzlichen Dank.”

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(De) - Posted 3 months ago

“Excelente atención al cliente! Muy recomendable”

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(Es) - Posted 3 months ago

“Très bonne expérience mais par contre vous prélevé beaucoup de frais pour ce service pas très compliqué”

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(Fr) - Posted 3 months ago

“Risolto tutto in poco tempo”

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(It) - Posted 3 months ago

“servizio eccellente e tempistiche super”

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(It) - Posted 3 months ago

“O experiență foarte plăcută.”

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(Ro) - Posted 3 months ago

“Corectitudine și punctualitate”

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(Ro) - Posted 3 months ago

“Très efficace, mais je trouve que le pourcentage qu ils ont pris est trop élevé”

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(Fr) - Posted 3 months ago

“Esperienza spettacolare 5 stelle piu che meritate”

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(It) - Posted 3 months ago

“Mulțumesc mult ecacelent”

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(Ro) - Posted 3 months ago

“Long process, compensation reduced to 50% as a result of AirAdvisor taking a bigger cut (read the small print, if claim takes a long time, they take more…so potentially in their interest to delay the process?) My fellow passengers (6 of them) on the same flight claimed directly via the airline and secured a full refund within 6 months. Whereas via AirAdvisor it took 13 months. I will know better in future.”

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Posted 3 months ago

Dear Valued Client, Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations and understand your concerns regarding the duration of the process and the applied commission. We would like to clarify that we follow an established procedure for claiming compensation. In cases where the airline agrees to pay without dispute, the process typically takes 3–6 months. However, if the airline refuses the claim or does not respond, we escalate the case to our legal partners and continue the process through court. In such situations, the timeline can extend by an additional 6–12 months, depending on the court’s workload and jurisdiction. In your case, the claim required legal action, which is why the overall duration was longer. This step is taken to challenge the airline’s refusal and improve the chances of securing compensation when it would otherwise not be paid. Regarding comparisons with other passengers, each claim is assessed individually by the airline, even for the same flight. While it may seem inconsistent, it is common practice for airlines to provide different responses in similar cases. In many instances, airlines invoke extraordinary circumstances to deny compensation, and it is often only possible to challenge such decisions through legal proceedings. With respect to our fees, we operate under a “No-Win-No-Fee” model, meaning there are no upfront costs. Our success fee is 30% for cases resolved at the pre-trial stage and 50% for cases that require legal action through courts or external lawyers. As your case was escalated and handled by our legal team, the applicable commission was 50%. All pricing details are transparently outlined on our website and available to clients before proceeding with a claim. We would also like to emphasize that there is no benefit for us in delaying cases. On the contrary, our goal is always to resolve claims as efficiently as possible while ensuring the best possible outcome for our clients. We appreciate your feedback and will take it into account as we continue to improve our service. Kind regards, AirAdvisor Team

Posted 3 months ago

“Franchement belle découverte,site très intuitif.tres belle réactivité maintenant je vais croisé les doigts pour que cette compagnie me rembourse pour le désagrément commis. Merci”

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(Fr-ux) - Posted 3 months ago

“Profesionisti”

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(Ro-ux) - Posted 3 months ago

“He tenido que rellenar varias veces los formularios ??????”

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(Es-ux) - Posted 3 months ago

“Espero que Air Advisor gestione esta reclamación.”

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(Es-ux) - Posted 3 months ago

AirAdvisor is rated 4.6 based on 33,088 reviews