AirAdvisor Reviews

Name: AirAdvisor
Address: 21 Drydock Ave Suite 610E, Boston
Rating: 4.61

4.6 Rating 33,058 Reviews

93 %

of reviewers recommend AirAdvisor

About AirAdvisor:

Did you have a delayed flight or cancelled flight? Airline might owe you up to $700. Submit a claim for flight compensation or ticket refund for free and within 3 mins at https://AirAdvisor.com

Visit Website

Phone:

+17206902189

Email:

info@airadvisor.com

Location:

21 Drydock Ave Suite 610E
Boston
02210

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AirAdvisor 5 star review on 14th October 2023

Pablo Troncci Bugueño

AirAdvisor 5 star review on 12th July 2023

Anonymous

Anonymous // 01/01/2019

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“Fácil de trabalhar muito intuitivo”

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(Pt-ux) - Posted 4 weeks ago

“Very good, I can't ask for more better help then this,,,,,,,,,,”

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(En-ux) - Posted 1 month ago

“Not transparent regarding fees from the beginning. Waste of time…like all other flight companies we fight to get our money back. I do not wish to pay you, so I do not want your services.”

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(En-ux) - Posted 1 month ago

Dear Danuta Sorana Horvat, Thank you for taking the time to share your feedback. We are sorry to hear that you were dissatisfied with your experience. We would like to clarify that your claim was closed at your own request after you informed us that you did not wish to continue using our services. As requested, we immediately stopped processing your claim. Regarding your concerns about our fees, we would like to reassure you that transparency is one of our core principles. Our full price list is publicly available on our website at https://airadvisor.com/en/pricelist, where all clients can review our commission structure before deciding to use our services. In addition, information about our commission is available in your personal claim profile. We also include the applicable commission percentage and the final amount payable to the client in our email communications whenever a claim is successfully resolved. We take these steps to ensure that our clients are fully informed throughout the claims process. Our goal is to provide a transparent, reliable, and efficient service, and we regret that your experience did not meet your expectations. We appreciate your feedback, as it helps us continue improving our service. If you have any further questions or would like additional clarification, please do not hesitate to contact our customer support team at info@airadvisor.com. We will be happy to assist you. Thank you for your understanding. Kind regards, AirAdvisor Team

Posted 2 weeks ago

“Great experience!”

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(En-us-ux) - Posted 1 month ago

“Great and quick response on the website!”

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(En-ux) - Posted 1 month ago

“Very quick and fast”

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(En-ux) - Posted 1 month ago

“Not helpful at all. Always asking for more documentation and wants to take about 1/3 of the compensation. All very ridiculous.”

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(En-ux) - Posted 1 month ago

Dear Richard Rudesill, Please note that we have already submitted your claim to the airline. However, to continue with the compensation request, we still require some specific documents in order to proceed with the case and respond to the airline’s requirements. In particular, we may need the following: The full booking confirmation (we have not received a complete copy, only a partial version) The boarding pass for the alternative flight (whether provided by the airline or purchased independently by you) These documents are necessary to properly support your claim and ensure it can be fully processed. We understand that providing additional documentation may feel repetitive, but these requirements are set by the airline and are essential for continuing the case. We appreciate your inquiry about the fees. We want to ensure that there is no confusion regarding our pricing structure. To provide full transparency, we make our price list readily available on our website at https://airadvisor.com/en/pricelist. This page offers detailed information about our pricing, and it is accessible to all clients at no cost. Furthermore, we take communication seriously and aim to keep our clients informed. You can find information about our commission in your claim profile. Additionally, we include details about the commission percentage and the final amount you will receive in the emails we send to our clients. These steps are taken to ensure that you are well-informed about the cost structure related to your claim. We provide our services under the “No-Win-No-Fee” rule. You do not need to pay anything to AirAdvisor. When we collect compensation from the airline we transfer it to you deducting our commission. Our success fee is 30% out of the collected sum at the pre-trial stage. AirAdvisor offers the best value for money on the market, saving our customers up to 120 EUR per family. You can find information on how AirAdvisor compares to other companies here: https://airadvisor.com/en/best-flight-delay-compensation-company In addition, please note that AirAdvisor's pricing policy remains unchanged from 2019 and is the lowest of any company in the field. Our priority is to provide a transparent and efficient service to all our clients, and we are here to address any further questions or clarifications you may need. If you have any more questions or require additional information, please feel free to reach out to our customer support team - info@airadvisor.com. We are committed to providing you with the best service possible. Thank you for your understanding. Kind regards, AirAdvisor Team

Posted 4 weeks ago

“Good and reliable company.”

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(En) - Posted 1 month ago

“Very Excellent”

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(En) - Posted 1 month ago

“Top! Mi sono trovato benissimo”

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(It-ux) - Posted 1 month ago

“Kiváló segítség nyújtás.”

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(Hu-ux) - Posted 1 month ago

“Pasii sunt simpli si cerintele sunt clare. Afisarea (in mod vizibil) comisionului inca de la inceputul procesului ar oferi si dovedi garantia calitatii serviciului.”

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(Ro-ux) - Posted 1 month ago

“Too delay compensation”

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(En-ux) - Posted 1 month ago

“Excelente”

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(Es-ux) - Posted 1 month ago

“Excelente servicio”

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(Es-ux) - Posted 1 month ago

“Excelente servicio”

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(Es-ux) - Posted 1 month ago

“I’m hoping for a refund of $600 for the inconvenience for inconvenience for my flight Thank you Renate Ryan”

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Posted 1 month ago

“FAST REPLYS TO SURVEY”

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(En-ux) - Posted 1 month ago

“frais caché je ne veux pas”

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(Fr-ux) - Posted 1 month ago

Chère Lydie Ebeise, épouse Mbome, Nous vous remercions de votre demande concernant nos tarifs. Nous tenons à nous assurer qu’il n’y a aucune confusion quant à notre structure tarifaire. Dans un souci de transparence totale, notre grille tarifaire est facilement accessible sur notre site web à l’adresse https://airadvisor.com/en/pricelist. Cette page fournit des informations détaillées sur nos tarifs et est accessible gratuitement à tous nos clients. Par ailleurs, nous accordons une grande importance à la communication et nous nous efforçons de tenir nos clients informés. Vous trouverez des informations concernant notre commission dans le dossier de votre demande d’indemnisation. De plus, nous précisons le pourcentage de commission ainsi que le montant final que vous recevrez dans les e-mails que nous envoyons à nos clients. Ces mesures visent à garantir que vous soyez parfaitement informée de la structure des coûts liés à votre demande d’indemnisation. Notre priorité est d’offrir un service transparent et efficace à tous nos clients, et nous sommes à votre disposition pour répondre à toutes vos questions ou vous apporter les précisions dont vous pourriez avoir besoin. Nous proposons nos services selon le principe « No-Win-No-Fee » (pas de résultat, pas d’honoraires). Vous n’avez rien à payer à AirAdvisor. Lorsque nous obtenons une indemnisation de la compagnie aérienne, nous vous la transférons après déduction de notre commission. Notre commission de réussite s’élève à 30 % du montant perçu au stade pré-contentieux. AirAdvisor offre le meilleur rapport qualité-prix du marché, permettant à nos clients d’économiser jusqu’à 120 EUR par famille. Vous trouverez ici des informations comparatives entre AirAdvisor et d’autres sociétés : https://airadvisor.com/en/best-flight-delay-compensation-company De plus, veuillez noter que la politique tarifaire d’AirAdvisor reste inchangée depuis 2019 et qu’elle est la plus basse de toutes les entreprises du secteur. Si vous avez d’autres questions ou souhaitez obtenir des informations supplémentaires, n’hésitez pas à contacter notre service client à l’adresse info@airadvisor.com. Nous nous engageons à vous fournir le meilleur service possible. Merci de votre compréhension. Cordialement, L’équipe AirAdvisor

Posted 4 weeks ago

“Pour l instant je n es aucun retour positif sur ma demande Le contact me convient”

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(Fr-ux) - Posted 1 month ago

AirAdvisor is rated 4.6 based on 33,058 reviews