Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.03

4.0 Rating 19,249 Reviews

75 %

of reviewers recommend Aircoach

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About Aircoach:

Ireland's favourite coach operator with services from Dublin Airport to Cork, Belfast, Derry/L'Derry and three routes to Dublin City Centre and onward to the South Dublin suburbs of Leopardstown and Dalkey. Hop on board our modern coaches for safe, reliable, convenient journeys to Dublin Airport and beyond - all at great value prices.

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Aircoach 5 star review on 13th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shame last 702 from Dublin airport is 8pm. This means it's not possible to work (eg in London) then to take a 6.30pm flight back to Dublin and still use this service. Hence one has to use a car instead. Also operating a service once every two hours means if a flight is delayed one can miss the coach and then sit around for 90 mins or more at Dublin Airport for next one - very dull. Again therefore best to use a car instead (which is a shame). Overall if Aircoach introduced hourly coaches further into the evening it may mean more people will buy tickets and it becomes an important key route rather than a curiosity for occasional use - eg only used by holiday makers who can factor in the extra hours needed to use this service currently.”

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Posted 2 years ago

“Our flight was changed and Aircoach would not change our ticket. We had to purchase a new ticket. Appalling lack of customer service. Would not use this service again, if there was any other option.”

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Posted 2 years ago

“11.50 Monday 30th Jan 705x dublin-derry I would not advise this 4hour torturous journey on hard seats with a cold bus. The seats have edging that cuts into your legs. Short journeys may be fine but my next trip will be direct with goldliner from Translink. Friendly staff is it. The bus are showing wear & tear and so so clean.”

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Posted 2 years ago

“18:35 from Belfast international was 30 minutes late last night 1 feb,driver offered no explanation or apology to numerous very cold and damp passengers. New driver in fairness who took over was exceptionally good. As a regular Airporter user I only hope your service improves otherwise I’ll seek alternatives”

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Posted 2 years ago

“Absolute rubbish. The coach I was on was nowhere near as comfy as Airporter, more expensive and sadly filthy when I got on at Belfast airport. The timetable is also nonsense. My flight arrived at 11am and I had to wait to get a late filthy uncomfortable coach that arrived at 1pm to goto Derry. Maybe I have been spoilt using Airporter for years, nice prices, nice timetable, beautiful clean, comfy coaches. Now I am faced with more expensive coaches for a filthy uncomfortable ride with long waits and delays.”

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Posted 2 years ago

“A frightening trip i won t forget the door was not secured and flew open on the dulal carriageway, both me and my daughter were in the front seat next to the door. I thought the driver was rude to passengers as they boarded the bus and his body language suggested to me that he was tired.”

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Posted 2 years ago

“it was freezing cold inside, so much so I was ill for days after this trip. People were wearing coats, scarves, gloves and beanies inside the coach..... why??”

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Posted 2 years ago

“Get you there, but boarding is always a bit chaotic. Needs some more staff there to organise people more efficiently.”

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Posted 2 years ago

“Showed up vaguely on time, driver seemed a bit angry”

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Posted 2 years ago

“I sought to change my booking time znd spent 25 mins in a phone queue and when I got to speak to your rep was told it was too late at 3 mins past 4, as within one hour of my booking so I had to pay again for the 7pm service.”

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Posted 2 years ago

“I used to take Route 702 as a frequent air traveller. I found now that the service is really bad, the timetable is every two hours, which obliges me to take a taxi as often my flight is early in the morning and return later than the last aircoach which is at 20.05. If there is a lack of staff, there should be recruitment and training. There would be more customers on that line if the service could be back to one coach every hour and a much later return in the evening. Hope that it will be the case.”

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Posted 2 years ago

“Still quite expensive for a bus ride and the coaches rarely show up on time, I'm usually experiencing 15 to 30min delays. Also, I missed several coaches in the Aiport T2 because the bus started at T1 and was full. So every time I land in T2 I either have to go walk to T1 or take an expensive taxi from T2. Also, this review form doesn't make any sense with questions like "Was your delivery on time?" "Who made the delivery?" "Was the item damaged?" "How many days did the delivery take?". The least you can do is QA your survey before sending it. So even filling out the form was a poor experience.”

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Posted 2 years ago

“Aircoach I booked for 23:55 was full when I showed up... I thought the point of booking a bus at a certain time was to be assured a space on it when it showed up... I had to wait for te next bus for 20 mins in the cold”

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Posted 2 years ago

“Could have been better communication while waiting for the bus. No clear signage, just someone shouting. Why were tickets checked twice? The first check just moved people away from shelter to the open while it was -1. The driver checked tickets again before boarding. The staff seemed like a group of dodgy blokes. No professional standards at all.”

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Posted 2 years ago

“Not as comfortable as I thought, no usb to charge your phone and I wish security would be added on buses. I had to pretend sleeping for an hour and half to avoid the person sitting next to me. He was drunk and continued drinking like crazy on the bus with his friends.”

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Posted 2 years ago

“when going to Dublin airport it did not come on time and on my return at the aiport its location is not known. The information on the screen shows zone 16 but waited for it an hour at the said area and I just opted for another means of transport”

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Posted 2 years ago

“Uncomfortable coach, no direction on where to go after leaving bus or where bus stops in Dublin, driver on return journey didn't know how the tickets worked”

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Posted 2 years ago

“Late arriving, wife and couldn’t get a seat together. Elderly couple travelling from Australia, would have appreciated some help getting suitcases into an already full luggage storage area”

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Posted 2 years ago

“Coach bus never came and couldn't use ticket.”

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Posted 2 years ago

“Mucho calor dentro del bus Poca ventilación”

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Posted 2 years ago

Aircoach is rated 4.0 based on 19,249 reviews