Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.02

4.0 Rating 19,349 Reviews

75 %

of reviewers recommend Aircoach

Company Reviews

Questions

Metrics

4.0

Based on 19,349 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

info@aircoach.ie

Location:

Airport Business Park,
Airport Business Park
Dublin
david.oconnor@aircoach.ie

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Aircoach 5 star review on 13th November 2023

Anonymous

Aircoach 5 star review on 4th September 2023

Scott Smith

Kevin Dunne

Aircoach 5 star review on 15th August 2023

Mr Bruno Paredes Sormani

Aircoach 5 star review on 10th July 2023

Myco Gem Licayan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was able to get on early bus coming home from Dublin, delighted”

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Posted 2 years ago

Thank you so much for your five-star rating of Aircoach! We're delighted to hear that you were able to get on an early bus going home from Dublin! We appreciate your positive feedback and hope to see you again soon.

Posted 2 years ago

“Good experience”

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Posted 2 years ago

Thanks for your 4 star rating of Aircoach! We're glad to hear that you had a good experience overall. Your feedback is greatly appreciated.

Posted 2 years ago

“Very comfy”

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Posted 2 years ago

Thank you for your 5 star rating of Aircoach! We are delighted to hear that you found the ride "Very comfy". We strive to provide the best quality and comfort for our customers and are so glad you enjoyed your journey!

Posted 2 years ago

“All good service on time.”

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Posted 2 years ago

Thank you for your 5 star rating of Aircoach. We're delighted you were satisfied with the service you received and that you arrived on time. Your support is greatly appreciated.

Posted 2 years ago

“a very good experience”

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Posted 2 years ago

Thank you so much for your five star rating of Aircoach! We are so glad to hear that you had a very good experience. We appreciate your support!

Posted 2 years ago

“No me llamo John ... Soy Mujer”

Helpful Report

Posted 2 years ago

Thank you so much for your kind feedback about Aircoach, John. We really appreciate that you took the time to share your experience with us. We apologize for what happened and we’d love to know how we can make things better. For example, can you tell us what could have been done differently to make your experience more enjoyable? We value your feedback and would like to make sure that no one has this experience in the future. Thank you again for your time and input.

Posted 2 years ago

“We are very happy with the service, we have gone from Dublin airport to Belfast and from Belfast to the center of Dublin. We travel safely and super punctual. Thank you so much! Very friendly drivers.”

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Posted 2 years ago

Thank you for your 5 star rating of Aircoach! We are very pleased to hear that you are satisfied with the service. Traveling from Dublin airport to Belfast and from Belfast to the center of Dublin was a breeze - we got there safely and super punctual. We are very grateful for your recommendation and look forward to your future adventures with us. Thank you so much! Very friendly drivers.

Posted 2 years ago

“My last journey was a. Wry positive experience. The coach was exactly in time, the driver very courteous and friendly and very clean toilets - I know that this last issue always depends on the fellow travellers as well but it was a very please t surprise 🙏🏽😀 Thank you for a great service we always should expect but not always receive.”

Helpful Report

Posted 2 years ago

Thank you so much for your kind words about Aircoach! We're delighted that your last journey was a positive experience - it's great to hear that the coach was on time, the driver was courteous and friendly, and the toilets were clean. We strive to provide the best service at all times and it's great to hear that we met your expectations.

Posted 2 years ago

“. I traveled with my family to Belfast . The service was absolutely poor. I came from India with allowed baggage and one of the Aircoach drivers asked me pay extra charges. The driver was very rude. After we got in the bus the top ventilator was fully opened in this such a freezing weather. I wouldn’t recommend to travel in Aircoach anymore.”

Helpful Report

Posted 2 years ago

Aircoach allows a maximum of two pieces of luggage per person free of charge to be carried in the luggage compartment of the coach. Small bags may be carried on the coach which can be stored in the overhead rack. Bags cannot occupy seats on the coach.   Excess luggage or bulky items will be charged at €5/£5 per item.

Posted 2 years ago

“Good!!!!!!!!!”

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Posted 2 years ago

Thank you for taking the time to rate us with 4 stars!! We really appreciate your loyalty and are glad you enjoyed your experience with Aircoach. We are absolutely thrilled to hear that you found it to be good! We look forward to seeing you again soon.

Posted 2 years ago

“Prompt, comfortable and efficient . A wonderful driver who accommodated the various requests of passengers with helpfulness and good cheer.”

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Posted 2 years ago

Thank you so much for your 5 star rating of Aircoach! We are pleased to hear that your experience with us was prompt, comfortable and efficient, and we are especially proud that our driver accommodated the various requests of passengers with both helpfulness and good cheer. We appreciate your feedback and value your business!

Posted 2 years ago

“Correct Service. Not more nor less than expected”

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Posted 2 years ago

Thank you for your positive review of Aircoach! We are delighted to know that you are happy with the service we provide. At Aircoach, we take customer service and satisfaction very seriously and are doing everything possible to make sure our customers have the best experience possible. If there is anything else we can do, please don't hesitate to reach out to us. We are always here to help!

Posted 2 years ago

“Wonderful driver - helpful and friendly . The bus was on time to every stop and the driver made sure we all got off at the right terminal. Classy service, the only minus is that a toilet on board would be ideal.thank you aircoach”

Helpful Report

Posted 2 years ago

Thank you for your 5-star rating of Aircoach! We are so happy to hear that you found our driver to be helpful and friendly. We are so glad to have been on time to every stop and that our driver made sure you all disembarked at the right terminal. We appreciate your feedback about a toilet being ideal, and we will take this into consideration for future journeys. Thank you for choosing Aircoach!

Posted 2 years ago

“Great at the time!”

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Posted 2 years ago

Thank you for your wonderful 5 star rating of Aircoach! We are so grateful for your positive feedback! The experience of flying with Aircoach should be great, and it's great to hear you felt that way at the time!

Posted 2 years ago

“On time and friendly driver”

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Posted 2 years ago

Thank you so much for your 5 star rating for Aircoach! We are glad to hear that our drivers are on time and friendly and we are glad that you had a great experience. We appreciate you taking time to leave this feedback.

Posted 2 years ago

“Punctual, spotless, warm. Comfortable seating . Wi-Fi. and helpful courteous driver.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of Aircoach. We are delighted to hear that you found the service punctual, spotless, warm and the seating comfortable, as well as the addition of Wi-Fi and the helpful and courteous driver. We really appreciate your positive feedback.

Posted 2 years ago

“It was late 30 minutes”

Helpful Report

Posted 2 years ago

Thank you for your feedback on Aircoach! We are so pleased to hear that you are having a positive experience with us. At Aircoach, we always strive to provide the highest level of customer service and satisfaction, and we are thrilled that we are achieving that for you. If you ever find yourself needing help in the future, please don't hesitate to reach out to us. We look forward to continuing to provide you with excellent service.

Posted 2 years ago

“Great service from Dublin airport to the City centre and back to the Airport.”

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Posted 2 years ago

Thank you so much for your 5-star rating of Aircoach! We are thrilled to hear that you had a positive experience traveling from Dublin Airport to the City Centre and back with us. We take great pride in our reliable and convenient service and we hope to welcome you onboard again soon!

Posted 2 years ago

“You rub a mk campaign and don't even bother to check names? Amateurs”

Helpful Report

Posted 2 years ago

Thank you for this detailed review of your experience with Aircoach. We truly appreciate your feedback as it is very helpful and valuable to us. We apologize for what happened and we will definitely work hard to make sure we can improve. Regarding the issue of not checking names for the ‘You rub a mk’ campaign, we would love to hear how we can make things better. Is there anything else you can suggest to help us make the improvements? Once again, thank you for your time and feedback. We look forward to hearing from you.

Posted 2 years ago

“service very prompt for travelling to Dublin”

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Posted 2 years ago

Thank you so much for your 5 star review of Aircoach! We really appreciate your kind words. We're delighted that you found our service to be very prompt for traveling to Dublin. We look forward to serving you again soon!

Posted 2 years ago

Aircoach is rated 4.0 based on 19,349 reviews