Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.04

4.0 Rating 18,816 Reviews

75 %

of reviewers recommend Aircoach

Company Reviews

Metrics

Info

About Aircoach:

Ireland's favourite coach operator with services from Dublin Airport to Cork, Belfast, Derry/L'Derry and three routes to Dublin City Centre and onward to the South Dublin suburbs of Leopardstown and Dalkey. Hop on board our modern coaches for safe, reliable, convenient journeys to Dublin Airport and beyond - all at great value prices.

Visit Website

Write Your review

Tell us how Aircoach made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Aircoach 5 star review on 13th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I use aircoach three times a week to and fro work. Today it was cold in the bus. I asked the driver to switch on the heaters but he did not. We are not sure whether the heating system was working or not. He never apologised or explained to us. The bus was Galway to Dublin bus which stops at Ballinasloe at 07:16 am”

Helpful Report

Posted 2 years ago

“The bus was delayed by 15 minutes and no message was sent to keep us up to date on the status of the bus delay.”

Helpful Report

Posted 2 years ago

“The heating… there has to be some way to control it better. It was far too hot - we were all sweltering and driver apparently couldn’t turn it down/off.”

Helpful Report

Posted 2 years ago

“40 mins late. Stood out in the freezing cold waiting. The bus seemed nice and new but the wait was a bit much with no update when it would arrive.”

Helpful Report

Posted 2 years ago

“On my recent return journey from Dublin Airport Terminal 2, I boarded the 1.45 pm coach to Belfast. All good it seemed the coach had plenty of space, and I got a good seat with the WIFI working for once . We traveled to Terminal 1 where the driver then told everyone to disembark and get on a coach 2 in front if we were going to Belfast, by the time everyone got off and got luggage out of the hold, etc we had to rush to the coach 2 in front only to find it already packed with passengers presumably from Terminal 1, it was extremely confusing as no one seemed to know what was happening. I was lucky to find a seat at the back. After a long-haul flight, I was just hoping for a straight forward relaxing journey home , unfortunately it was anything but”

Helpful Report

Posted 2 years ago

“still waiting on confirmation email for a booking made on the 31st march at 16.21, ref qvzh-weeu-eesk”

Helpful Report

Posted 2 years ago

“Air conditioning a big problem, but you know that as your driver warned us all before departure. Nearly passed out. Would not use again as a result. Driving and time.e keeping excellent.”

Helpful Report

Posted 2 years ago

“The last aircoach to Bray and Greystones is at 8.10pm, which is far too early. The service should run until at least 11pm”

Helpful Report

Posted 2 years ago

“Paid for a flexible ticket - at the stop I was advised flexible tickets aren't valid if other people are waiting without a ticket. Unable to change to earlier coach. No point paying for flexible booking.”

Helpful Report

Posted 2 years ago

“Bus 15 mins late on low traffic day then two came at once. app for realtime status not working”

Helpful Report

Posted 2 years ago

“We travelled in 1 AM from Cork to Dublin. Hour before departure every seat was full already and the entire way there was a woman screaming at someone over the videocall and keeping the lights on and even though everyone complained that they wanna sleep, nothing changed. Seats have to be the most uncomfortable seats ever, no matter how you position yourself, you are breaking either your back or your knees. As a tall person I most definitely didn't enjoy it and I will never travel again with an aircoach. I'd rather walk to Dublin honest to God. I just don't understand how can seats be so uncomfortable?? When we travelled back from Dublin to Cork I thought if I take the last row of seats (cause the bus was empty) I might get away with it but no, it's was even worse just because of the shape of the seats. I mean just horrible.”

Helpful Report

Posted 2 years ago

“I found the coach wasn't clean on my return trip from Dublin airport .some of the seats couldn't be used .the driver was very pleasant but I'd be reluctant to use this service again ,also I worried about the bag situation under the coach that didn't seem very secure with all the stops on the route .”

Helpful Report

Posted 2 years ago

“I arrived from India on March 28 and did not sleep for two nights. I was not able to get the necessary information after leaving the airport. The answers were like "cross the road ask there" in a rude way or "you can find this information on the website". When asked if I can buy a ticket on the bus, the answer is "no". Why??? I finally got a ticket for 10.30 and the time was 08.50. I will avoid this service in the future.”

Helpful Report

Posted 2 years ago

“Not as good a service as air porter”

Helpful Report

Posted 2 years ago

“Shouldn’t have got the Dublin airport to cork route it took over 4hrs ! By going into Dublin City after and getting stuck in all traffic in and out .”

Helpful Report

Posted 2 years ago

“I think that it’s unfair of aircoach to charge full adult fare for over 14’s. The fact that you have a student fare for 3rd level students and have no allowance for a school student between 14-18 is very disappointing. I hope you will revise this and accept a student leap card going forward.”

Helpful Report

Posted 2 years ago

“YOUR SERVICE WAS POOR, YOUR DRIVER SURLY. YOU COULD IMPROVE YOUR 702 SERVICE TIMINGS.”

Helpful Report

Posted 2 years ago

“Bus on the day was cold and internally grubby.”

Helpful Report

Posted 2 years ago

“The service was extremely poor.The Air Coach was 35 minutes later.The Driver was very rude to me and told me to get on the bus qnuickly as she was late. She continued to shout at me and said that she did pnot have to put my luggage on the Coach.I did not request her to do so.The customers told me that she was always like that .! The service from Greystones is poor and unreliable. Regards Patsy Crowe”

Helpful Report

Posted 2 years ago

“Why I have to I paid €2,50 extera money yes so the bus is full I just loss my money but the other thing is perfect 100%thanks”

Helpful Report

Posted 2 years ago

Aircoach is rated 4.0 based on 18,816 reviews