Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.03

4.0 Rating 19,249 Reviews

75 %

of reviewers recommend Aircoach

Company Reviews

Metrics

Info

About Aircoach:

Ireland's favourite coach operator with services from Dublin Airport to Cork, Belfast, Derry/L'Derry and three routes to Dublin City Centre and onward to the South Dublin suburbs of Leopardstown and Dalkey. Hop on board our modern coaches for safe, reliable, convenient journeys to Dublin Airport and beyond - all at great value prices.

Visit Website

Write Your review

Tell us how Aircoach made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Aircoach 5 star review on 13th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The bus was late 45 minutes to arrive to the pick up point in Cork. Unacceptable”

Helpful Report

Posted 2 years ago

“first the EX 705 on 13.4. /12.45 was late secondly, it didnt scann my ticket and I had to go out again and stand outside, while my wife was already in the coach... it was not my problem... and I can't accept this behaviour”

Helpful Report

Posted 2 years ago

“No holder for a drink. Too warm. Uncomfortable.”

Helpful Report

Posted 2 years ago

“I use the aircoach every week from cork to dublin return but am considering switching to gobus as every day on one of the journeys the wifi does not work for the whole trip.”

Helpful Report

Posted 2 years ago

“not impressed with the state of the bus, the seats were pretty dirty… luckily we changed bus at the airport to a nicer newer Volvo bus. but then in Belfast back to a regular Aircoach bus and you have to check all the seats to pick the least dirty one to sit on… sigh … can you please clean your busses more? Thanks a million.”

Helpful Report

Posted 2 years ago

“I left my duty free on board on a Friday and it was hard to make contact and then, when I did, there was nothing that could usefully be done until Monday and even then there was no positive process or result. My fault entirely of course in the first place.”

Helpful Report

Posted 2 years ago

“Too hot in the bus during the day and too cold during the night.”

Helpful Report

Posted 2 years ago

“Our driver told us we could not keep our backpacks in the overhead shelves and that we had to keep them under our feet for the ride bc they might fault out during turns. I have never been told this on any other bus ride and having to keep our backpacks under our feet instead of in the overhead bins made for an uncomfortable ride as there was little to no leg room already with that bus’s seats.”

Helpful Report

Posted 2 years ago

“No chargers”

Helpful Report

Posted 2 years ago

“It was incredibly hot on that bus as the heating was running all the time full steam. The driver refused to turn it down on our request. Quite an ordeal this trip!”

Helpful Report

Posted 2 years ago

“Unfortunately the 8.05am bus from Blackthorne road, Sandyford never showed up on Tuesday 4th April. I eventually got an email later in the day but this didn't help the worry while waiting for the bus and thinking I missed it.”

Helpful Report

Posted 2 years ago

“Always problems with the toilets. Terrible smell”

Helpful Report

Posted 2 years ago

“My bus back to cork from Dublin airport was a very unpleasant experience. The bus was fully booked which is no problem, but to make this more comfortable nothing was done. The bus was unclean to begin with. I saw rotting fruit on the floor under seats and also items of clothing showing there was no adequate check by the bus driver before new passengers were boarding. The toilet was very unclean and every time someone used it, a smell was let into the already stuffy air. I’m always reluctant to use air coach as it usually is never a pleasant experience but this last experience made me sure I won’t be using it again unless necessary.”

Helpful Report

Posted 2 years ago

“Bus departed 15 mins late from Dublin. Toilet on board was out of order, so this necessitated a 15 min stop in Ballacolla. Resulted in arrival to Cork about 40 mins later than planned, which was annoying. It was a Sat 11am departure, so very little traffic to blame.”

Helpful Report

Posted 2 years ago

“Buses aren’t frequent enough. Mostly always booked up. I used to use this service multiple times per week but can never get booked on it anymore. Last time I used it the seats did not recline, there was no heat on, the lights were kept on for the whole journey at 3am, chargers were not working and a passenger was vomiting but the bus did not stop for him, nor did it get cleaned for the rest of the journey onto Dublin city centre when I got off at the airport.”

Helpful Report

Posted 2 years ago

“Problem with online check in”

Helpful Report

Posted 2 years ago

“The buses were delay, and it weren’t in the best condition. And that you’re unable to change the tickets is annoying.”

Helpful Report

Posted 2 years ago

“Coach was late. Bus stand at Dublin airport was disorganized & chaotic. Despite buying web ticket well in advance, boarding & crowding was such that I ended up in middle seat of 5 in last row, packed tightly among strangers with zero personal space. Ventilation was also extremely poor on bus & was very hot & stuffy. But, positives were that it was a safe & cost effective ride. Staff at Dublin bus stand were also friendly.”

Helpful Report

Posted 2 years ago

“Driver didn’t stop at our stop. Didn’t even offer any stops near our stop, had to go up and ask him to stop at whatever the next stop was after he whipped by where we ere meant to get off. Extra annoying because me and the four people I was with all told him we wanted to go to UCD when we got on”

Helpful Report

Posted 2 years ago

“Great journey from Dublin airport to Shankill, driver was so helpful! Return journey not so much, we needed to change our baby but the driver refused to unlock the toilet door so we had to spend an hour with an unsettled baby due to him being so unhelpful”

Helpful Report

Posted 2 years ago

Aircoach is rated 4.0 based on 19,249 reviews